What Are You Doing Right Now
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@RojoLoco said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
Apparently Dell / EMC has outsourced their sales dicks to India... and now it sounds just like talking to their support. Broken english, thick accent, stiffly reading off a script.
You need to get the pro support if you want otherwise.
We have pro support, I always use the chat feature because I hate talking on the phone. This was basically a cold sales call from India, which someone in support decided to send to me.
So Pro Support still means Indian sales calls. Good to note.
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@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
Apparently Dell / EMC has outsourced their sales dicks to India... and now it sounds just like talking to their support. Broken english, thick accent, stiffly reading off a script.
You need to get the pro support if you want otherwise.
You're calling the wrong number then, and not actually getting pro support. It basically direct to someone in the US. This was as of a few months ago and doubt it changed.
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@Obsolesce said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
Apparently Dell / EMC has outsourced their sales dicks to India... and now it sounds just like talking to their support. Broken english, thick accent, stiffly reading off a script.
You need to get the pro support if you want otherwise.
You're calling the wrong number then, and not actually getting pro support. It basically direct to someone in the US. This was as of a few months ago and doubt it changed.
US or overseas doesn't matter, I despise having a phone stuck to my ear for any length of time. On a support chat, I get better results with no direct human interaction, and I can still do other things while I'm on the chat.
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@RojoLoco said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
Apparently Dell / EMC has outsourced their sales dicks to India... and now it sounds just like talking to their support. Broken english, thick accent, stiffly reading off a script.
You need to get the pro support if you want otherwise.
You're calling the wrong number then, and not actually getting pro support. It basically direct to someone in the US. This was as of a few months ago and doubt it changed.
US or overseas doesn't matter, I despise having a phone stuck to my ear for any length of time. On a support chat, I get better results with no direct human interaction, and I can still do other things while I'm on the chat.
If you had the right place on the phone, it's just you telling them what you need and them either sending you the part or sending out a tech. Always quick.
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@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
Apparently Dell / EMC has outsourced their sales dicks to India... and now it sounds just like talking to their support. Broken english, thick accent, stiffly reading off a script.
You need to get the pro support if you want otherwise.
You're calling the wrong number then, and not actually getting pro support. It basically direct to someone in the US. This was as of a few months ago and doubt it changed.
US or overseas doesn't matter, I despise having a phone stuck to my ear for any length of time. On a support chat, I get better results with no direct human interaction, and I can still do other things while I'm on the chat.
If you had the right place on the phone, it's just you telling them what you need and them either sending you the part or sending out a tech. Always quick.
Maybe the boss here has the right number, because the time I called the "pro support" number on their website, I got a level 1 script monkey who could barely read, let alone actually provide any support. But, like I said before, I'd rather get stabbed in the ear than be on a phone call for 30 seconds, so I don't call support unless there is literally no other option.
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@RojoLoco said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@Obsolesce said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
Apparently Dell / EMC has outsourced their sales dicks to India... and now it sounds just like talking to their support. Broken english, thick accent, stiffly reading off a script.
You need to get the pro support if you want otherwise.
You're calling the wrong number then, and not actually getting pro support. It basically direct to someone in the US. This was as of a few months ago and doubt it changed.
US or overseas doesn't matter, I despise having a phone stuck to my ear for any length of time. On a support chat, I get better results with no direct human interaction, and I can still do other things while I'm on the chat.
If you had the right place on the phone, it's just you telling them what you need and them either sending you the part or sending out a tech. Always quick.
Maybe the boss here has the right number, because the time I called the "pro support" number on their website, I got a level 1 script monkey who could barely read, let alone actually provide any support. But, like I said before, I'd rather get stabbed in the ear than be on a phone call for 30 seconds, so I don't call support unless there is literally no other option.
Gotcha, calling support is always < not calling support.
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Fixing a Serial to Lan adapter...
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@dbeato said in What Are You Doing Right Now:
Fixing a Serial to Lan adapter...
Oh, fun! I'm afraid to ask what it's for, lol.
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@dafyre said in What Are You Doing Right Now:
@dbeato said in What Are You Doing Right Now:
Fixing a Serial to Lan adapter...
Oh, fun! I'm afraid to ask what it's for, lol.
I'm not. @dbeato, what in the world are you supporting that requires a serial to lan adapter?
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@dafyre said in What Are You Doing Right Now:
@dbeato said in What Are You Doing Right Now:
Fixing a Serial to Lan adapter...
Oh, fun! I'm afraid to ask what it's for, lol.
Obviously something cisco. . .
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@DustinB3403 said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@dbeato said in What Are You Doing Right Now:
Fixing a Serial to Lan adapter...
Oh, fun! I'm afraid to ask what it's for, lol.
Obviously something cisco. . .
Or maybe something else... I can think of one or two things that this type of setup could be useful for.
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@travisdh1 said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@dbeato said in What Are You Doing Right Now:
Fixing a Serial to Lan adapter...
Oh, fun! I'm afraid to ask what it's for, lol.
I'm not. @dbeato, what in the world are you supporting that requires a serial to lan adapter?
Old access control system...
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@dafyre said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@dbeato said in What Are You Doing Right Now:
Fixing a Serial to Lan adapter...
Oh, fun! I'm afraid to ask what it's for, lol.
Obviously something cisco. . .
Or maybe something else... I can think of one or two things that this type of setup could be useful for.
Timeclocks.... they're all cursed anyway, why not continue to use a serial interface.
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@travisdh1 Hey, what could possible go wrong with 25 pins, only some of which you'll ever use on any given device. . .
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@DustinB3403 said in What Are You Doing Right Now:
@travisdh1 Hey, what could possible go wrong with 25 pins, only some of which you'll ever use on any given device. . .
25 pin, naw, the ones I used to support were 9 pin. So fancy and new
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If
sedexisted in Windows, that would make my current task much easier. -
@EddieJennings said in What Are You Doing Right Now:
If
sedexisted in Windows, that would make my current task much easier. -
@DustinB3403 said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
If
sedexisted in Windows, that would make my current task much easier.Nice. If I could only install that on every server we have
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@EddieJennings said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
If
sedexisted in Windows, that would make my current task much easier.Nice. If I could only install that on every server we have
What is stopping you, you have the root creds right?
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@DustinB3403 said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@EddieJennings said in What Are You Doing Right Now:
If
sedexisted in Windows, that would make my current task much easier.Nice. If I could only install that on every server we have
What is stopping you, you have the root creds right?
Bureaucracy and its change management.
