What Are You Doing Right Now

WrCombs

@bnrstnr said in What Are You Doing Right Now:

They're almost all thermal printers now, aren't they?

Well - For kitchen the thermals have proven to be a little more difficult to read.. the paper becomes hot from the grills, fryer, etc.
So they're still using Impacts for now.

The big thing now is Kitchen video screens, and software.
Get rid of the printers all together.

But for a Mom and pop Restaurant with maybe a total of 200-700 customers a week, It's not financially beneficial to them to get Kitchen Video,

jmoore

@WrCombs I know its not your fault, but wouldnt some kind of chat service with a folder called "recipes" or something work out much better instead of hardware and printing to it?

Or even use your ticket system and make a custom dashboard to chef's can just see recipes to make?

scottalanmiller

On the phone with @Paul-Luciano

And @brianwinkelmann @Osvaldo

bnrstnr

@jmoore said in What Are You Doing Right Now:

@WrCombs I know its not your fault, but wouldnt some kind of chat service with a folder called "recipes" or something work out much better instead of hardware and printing to it?

Or even use your ticket system and make a custom dashboard to chef's can just see recipes to make?

It's for peoples orders, the waiter/waitresses enter your food order on a computer, and it prints in the kitchen for the cooks to make. Not really for recipes.

jmoore

@bnrstnr Ok I get that. Wouldnt using something like a real time chat or ticketing work better to let chef's see the orders that come in? Would save tons of money.

bnrstnr

@jmoore said in What Are You Doing Right Now:

@bnrstnr Ok I get that. Wouldnt using something like a real time chat or ticketing work better to let chef's see the orders that come in? Would save tons of money.

Ah, sorry, I thought you meant literal recipes lol

That's what he mentioned in the second post, like all the fast food places use monitors to display the orders instead of printing. But it's not viable unless you have a certain number of customers

scottalanmiller

And we have an ASA down, fun.

WrCombs

@jmoore said in What Are You Doing Right Now:

@WrCombs I know its not your fault, but wouldnt some kind of chat service with a folder called "recipes" or something work out much better instead of hardware and printing to it?

Or even use your ticket system and make a custom dashboard to chef's can just see recipes to make?

Our Video system is kind of like that! but instead of a ticket system dash board you get Columns called lanes- and bump orders are you finish.
Sadly if you're not running a super high load of orders/customers 85% of the time (i just through out a number its more like 90% in my opinion) Then the video system doesn't really do you any good, In my opinion.
I think of it as - You need a car, right? you're planning on taking 6-7 people on a road trip once every 3 months (or something similar)
other than that it's only you , the wife ( no on else)

are you going to buy a Big 3 row vehicle (like my 2012 Dodge Durango i just bought? ) with all the bells and whistles and all this extra room for a few road trips with friends every so often?
I doubt it, Maybe you would but if it's only a few people in the car at a time you don't need it.

So if you're only getting a few rushes and not even breaking 1000 orders a week, Video systems are just going to cost you more money than it'd be good for.

WrCombs

@bnrstnr said in What Are You Doing Right Now:

@jmoore said in What Are You Doing Right Now:

@bnrstnr Ok I get that. Wouldnt using something like a real time chat or ticketing work better to let chef's see the orders that come in? Would save tons of money.

Ah, sorry, I thought you meant literal recipes lol

That's what he mentioned in the second post, like all the fast food places use monitors to display the orders instead of printing. But it's not viable unless you have a certain number of customers

Lots of Quick Service restaurants use video, it's fast paced and they need to be able to quickly bump and order.
A few Table Service Restaurants use Video But not very many.
A lot of them just get different printers for the different stations in the kitchen, Because they're not continuously busy to the point where they need video like the QSR's mentioned above.