What Are You Doing Right Now
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@dustinb3403 said in What Are You Doing Right Now:
@rojoloco but at least you get to charge them to fix the issue, right?
Assuming they have offsite backups. . .
Grabbing a copy of the data (were it not infected) is all we're on the hook for. We don't do IT services at all, we build and host tax assessment software. They have their own IT department, we were mostly just trying to be helpful when they started whining. But since it's all useless data now, they get to start over. All their backups are on them. We sometimes pull a backup copy for testing stuff, but that's all.
I'm glad I don't have to listen directly to their cries of agony over the next few days. Whatever infected them also broke the hell out of Vipre endpoint software.
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@rojoloco Ah.
What tax software do you guys build and host?
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@dustinb3403 said in What Are You Doing Right Now:
@rojoloco Ah.
What tax software do you guys build and host?
It's our own product, for property tax assessment. GIS integration, CRM system, iPad app, etc. Windows product, so everyone here can hate on it.
We only host for certain customers, some run it in house. Only the big counties/municipalities need the speed/bandwidth of our hosting.
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@coliver said in What Are You Doing Right Now:
@stacksofplates said in What Are You Doing Right Now:
Got my 5th edition yesterday. Skimming through, they cover CM and CI/CD really well.
UNIX and Linux System Administration Handbook (5th Edition) https://www.amazon.com/dp/0134277554/ref=cm_sw_r_cp_api_jJoWzbZTW7J44
I have the 4th edition has a lot changed?
I didn't have the 4th so I'm not sure.
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Sitting at the desk in my new office.
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@scottalanmiller said in What Are You Doing Right Now:
Sitting at the desk in my new office.
Like Office/Office or Home/Office?
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I'm testing out the Brave Browser (https://brave.com/)
So far so good. Facebook is speedy, and works great here at ML too. Gmail / Google Inbox seem to work with it.
Slowly ramping up my tabs and windows so I can compare it with Google.
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@dafyre I love the brave browser. There are a few internal sites that I can't use it with, but everything on the Internet works great with it.
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@stacksofplates said in What Are You Doing Right Now:
@coliver said in What Are You Doing Right Now:
@stacksofplates said in What Are You Doing Right Now:
Got my 5th edition yesterday. Skimming through, they cover CM and CI/CD really well.
UNIX and Linux System Administration Handbook (5th Edition) https://www.amazon.com/dp/0134277554/ref=cm_sw_r_cp_api_jJoWzbZTW7J44
I have the 4th edition has a lot changed?
I didn't have the 4th so I'm not sure.
4e was the most atrocious abomination that ever existed.
5e is decent and certainly playable.
Personally I prefer 3.5e/Pathfinder
I have played everything from the original Basic set through 5e.
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4e was the most atrocious abomination that ever existed.
4e was pretty bad, but it needed to exist. Wizards had to see if there was a way to lower the barrier of entry for learning the game.
Think of it like UAC with Windows Vista :P.
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...Aaaaaaaaand the decision just came down from the top - retrieve the encrypted customer data via FTP. Half a terabyte or so. All encrypted, so we will have a large chunk of drive space eaten up by what is essentially garbage. But that's what the boss wants, that what he gets. I think it's mostly to appease the customer at this point, but whatever. Here's some drive space, along with a big "I told you so". Might not be my circus or monkeys, but now I'm shoveling up monkey poo.
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@rojoloco said in What Are You Doing Right Now:
...Aaaaaaaaand the decision just came down from
the topOn High- retrieve the encrypted customer data via FTP. Half a terabyte or so. All encrypted, so we will have a large chunk of drive space eaten up by what is essentially garbage. But that's what the boss wants, that what he gets. I think it's mostly to appease the customer at this point, but whatever. Here's some drive space, along with a big "I told you so". Might not be my circus or monkeys, but now I'm shoveling up monkey poo.FTFY
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@rojoloco said in What Are You Doing Right Now:
...Aaaaaaaaand the decision just came down from the top - retrieve the encrypted customer data via FTP. Half a terabyte or so. All encrypted, so we will have a large chunk of drive space eaten up by what is essentially garbage. But that's what the boss wants, that what he gets. I think it's mostly to appease the customer at this point, but whatever. Here's some drive space, along with a big "I told you so". Might not be my circus or monkeys, but now I'm shoveling up monkey poo.
I hope you don't pull in any of the actual virus, and risk encrypting your shit.
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@dustinb3403 Same here. That was the first thing I said, and I also gave a preemptive "I'm going on record as saying this is a profoundly bad idea". If something goes wrong, our single DC will be gone (before I worked here, someone thought it would be awesome to put DC, DNS, FTP, file server, etc on 1 server).
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@rojoloco said in What Are You Doing Right Now:
@dustinb3403 Same here. That was the first thing I said, and I also gave a preemptive "I'm going on record as saying this is a profoundly bad idea". If something goes wrong, our single DC will be gone (before I worked here, someone thought it would be awesome to put DC, DNS, FTP, file server, etc on 1 server).
Create a CYA email before proceeding. . .
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@dustinb3403 We're small enough that it won't matter. I have 3 witnesses to my objections.
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@rojoloco said in What Are You Doing Right Now:
@dustinb3403 We're small enough that it won't matter. I have 3 witnesses to my objections.
I wish you luck.
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@dustinb3403 said in What Are You Doing Right Now:
@rojoloco said in What Are You Doing Right Now:
@dustinb3403 We're small enough that it won't matter. I have 3 witnesses to my objections.
I wish you luck.
Thanks. I don't really feel like my ass is on the line here... my job is to help get the data, I already told the boss that it's useless. So this feels like a ceremonial gesture to make the customer happy. We will sit on the data for a bit, then the owner or whomever will have to tell the customer they are SOL. I'm fine with all that, no skin of my ass. Doing anything at this point is going above and beyond our SLA. They can be pissed off at their IT department and/or the idiot who clicked the suspicious email.
