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    RMM Service

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    • scottalanmillerS
      scottalanmiller @JaredBusch
      last edited by

      @jaredbusch said in RMM Service:

      @stacksofplates said in RMM Service:

      @scottalanmiller said in RMM Service:

      write their own agent (like us

      Could you give us more details on this? I'm really curious how you all wrote the agent. Like what language, whether you used gRPC or a message bus for the async communication, etc.

      I read his statement as he figured out they needed to have their own agent instead of just using salt. As far as I know that is where SS stalled. Not that he made his own agent for SS.

      Correct

      1 Reply Last reply Reply Quote 0
      • notverypunnyN
        notverypunny
        last edited by

        @scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?

        scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @notverypunny
          last edited by

          @notverypunny said in RMM Service:

          @scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?

          That's likely enough for a really small install. It really depends on how many devices. Likely you will want a little more power.

          1 Reply Last reply Reply Quote 0
          • FATeknollogeeF
            FATeknollogee
            last edited by

            Does the patch management in Tactical work or are those buttons just placeholders?

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @FATeknollogee
              last edited by

              @fateknollogee said in RMM Service:

              Does the patch management in Tactical work or are those buttons just placeholders?

              It works. On the demo it appears to be disabled

              FATeknollogeeF 1 Reply Last reply Reply Quote 0
              • notverypunnyN
                notverypunny
                last edited by

                Started playing with this at work. Our existing toolset is too legacy-minded for the current covid reality. So far I'm very impressed. I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.

                IRJI 1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ @notverypunny
                  last edited by

                  @notverypunny said in RMM Service:

                  I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.

                  You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @notverypunny
                    last edited by

                    @notverypunny said in RMM Service:

                    @scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?

                    Containerize it and you will only use the resources you need with the ability to scale when needed.

                    https://wh1te909.github.io/tacticalrmm/install_docker/

                    stacksofplatesS 1 Reply Last reply Reply Quote 1
                    • DustinB3403D
                      DustinB3403 @IRJ
                      last edited by

                      @irj said in RMM Service:

                      @notverypunny said in RMM Service:

                      I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.

                      You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?

                      How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.

                      stacksofplatesS 1 Reply Last reply Reply Quote 0
                      • stacksofplatesS
                        stacksofplates @IRJ
                        last edited by

                        @irj said in RMM Service:

                        @notverypunny said in RMM Service:

                        @scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?

                        Containerize it and you will only use the resources you need with the ability to scale when needed.

                        https://wh1te909.github.io/tacticalrmm/install_docker/

                        This would most likely be an easier setup on K8s. I wouldn't recommend running prod stuff with docker-compose. You can just set up an ingress for those three hostnames with annotations and cert-manager will generate certs for them automatically.

                        1 Reply Last reply Reply Quote 0
                        • stacksofplatesS
                          stacksofplates @DustinB3403
                          last edited by

                          @dustinb3403 said in RMM Service:

                          @irj said in RMM Service:

                          @notverypunny said in RMM Service:

                          I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.

                          You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?

                          How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.

                          He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.

                          travisdh1T 1 Reply Last reply Reply Quote 1
                          • travisdh1T
                            travisdh1 @stacksofplates
                            last edited by

                            @stacksofplates said in RMM Service:

                            @dustinb3403 said in RMM Service:

                            @irj said in RMM Service:

                            @notverypunny said in RMM Service:

                            I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.

                            You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?

                            How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.

                            He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.

                            So long as the clients have a connection to the controller, that's ALL an RMM tool cares about. Doesn't matter how many different networks the clients happen to be on or how well segmented the network is. He'd still need some way to manage who has access to certain groups of client systems.

                            IRJI 1 Reply Last reply Reply Quote 0
                            • IRJI
                              IRJ @travisdh1
                              last edited by

                              @travisdh1 said in RMM Service:

                              @stacksofplates said in RMM Service:

                              @dustinb3403 said in RMM Service:

                              @irj said in RMM Service:

                              @notverypunny said in RMM Service:

                              I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.

                              You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?

                              How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.

                              He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.

                              So long as the clients have a connection to the controller, that's ALL an RMM tool cares about. Doesn't matter how many different networks the clients happen to be on or how well segmented the network is. He'd still need some way to manage who has access to certain groups of client systems.

                              Yeah I get that and @DustinB3403 and you are correct. As long as you manage assets together you could have this issue.

                              It's rare that workstations and serves are managed the same way using the same type of monitoring and controls. It's not something I've ever seen in my career, but I also haven't worked on Service Provider or consultant side.

                              travisdh1T 1 Reply Last reply Reply Quote 0
                              • travisdh1T
                                travisdh1 @IRJ
                                last edited by

                                @irj said in RMM Service:

                                @travisdh1 said in RMM Service:

                                @stacksofplates said in RMM Service:

                                @dustinb3403 said in RMM Service:

                                @irj said in RMM Service:

                                @notverypunny said in RMM Service:

                                I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.

                                You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?

                                How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.

                                He's saying if you segmented the network you wouldn't need to worry about those controls in the RMM at all.

                                So long as the clients have a connection to the controller, that's ALL an RMM tool cares about. Doesn't matter how many different networks the clients happen to be on or how well segmented the network is. He'd still need some way to manage who has access to certain groups of client systems.

                                Yeah I get that and @DustinB3403 and you are correct. As long as you manage assets together you could have this issue.

                                It's rare that workstations and serves are managed the same way using the same type of monitoring and controls. It's not something I've ever seen in my career, but I also haven't worked on Service Provider or consultant side.

                                Yeah, from the service provider side of things, servers and workstations are all managed from the same RMM.

                                1 Reply Last reply Reply Quote 0
                                • FATeknollogeeF
                                  FATeknollogee @DustinB3403
                                  last edited by

                                  @dustinb3403 said in RMM Service:

                                  @fateknollogee said in RMM Service:

                                  Does the patch management in Tactical work or are those buttons just placeholders?

                                  It works. On the demo it appears to be disabled

                                  Have you actually tried it?

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @FATeknollogee
                                    last edited by

                                    @fateknollogee said in RMM Service:

                                    @dustinb3403 said in RMM Service:

                                    @fateknollogee said in RMM Service:

                                    Does the patch management in Tactical work or are those buttons just placeholders?

                                    It works. On the demo it appears to be disabled

                                    Have you actually tried it?

                                    Yes I set it up in my lab and used it on some equipment/vms without issue.

                                    FATeknollogeeF 1 Reply Last reply Reply Quote 0
                                    • FATeknollogeeF
                                      FATeknollogee @DustinB3403
                                      last edited by

                                      @dustinb3403 said in RMM Service:

                                      @fateknollogee said in RMM Service:

                                      @dustinb3403 said in RMM Service:

                                      @fateknollogee said in RMM Service:

                                      Does the patch management in Tactical work or are those buttons just placeholders?

                                      It works. On the demo it appears to be disabled

                                      Have you actually tried it?

                                      Yes I set it up in my lab and used it on some equipment/vms without issue.

                                      I meant have you tried the patch management function?

                                      DustinB3403D 1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @FATeknollogee
                                        last edited by

                                        @fateknollogee said in RMM Service:

                                        @dustinb3403 said in RMM Service:

                                        @fateknollogee said in RMM Service:

                                        @dustinb3403 said in RMM Service:

                                        @fateknollogee said in RMM Service:

                                        Does the patch management in Tactical work or are those buttons just placeholders?

                                        It works. On the demo it appears to be disabled

                                        Have you actually tried it?

                                        Yes I set it up in my lab and used it on some equipment/vms without issue.

                                        I meant have you tried the patch management function?

                                        Yes.

                                        FATeknollogeeF 1 Reply Last reply Reply Quote 0
                                        • FATeknollogeeF
                                          FATeknollogee @DustinB3403
                                          last edited by

                                          @dustinb3403 said in RMM Service:

                                          @fateknollogee said in RMM Service:

                                          @dustinb3403 said in RMM Service:

                                          @fateknollogee said in RMM Service:

                                          @dustinb3403 said in RMM Service:

                                          @fateknollogee said in RMM Service:

                                          Does the patch management in Tactical work or are those buttons just placeholders?

                                          It works. On the demo it appears to be disabled

                                          Have you actually tried it?

                                          Yes I set it up in my lab and used it on some equipment/vms without issue.

                                          I meant have you tried the patch management function?

                                          Yes.

                                          And the machines got patched?
                                          Mine isn't working, that's why I'm asking.

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @FATeknollogee
                                            last edited by

                                            @fateknollogee said in RMM Service:

                                            @dustinb3403 said in RMM Service:

                                            @fateknollogee said in RMM Service:

                                            @dustinb3403 said in RMM Service:

                                            @fateknollogee said in RMM Service:

                                            @dustinb3403 said in RMM Service:

                                            @fateknollogee said in RMM Service:

                                            Does the patch management in Tactical work or are those buttons just placeholders?

                                            It works. On the demo it appears to be disabled

                                            Have you actually tried it?

                                            Yes I set it up in my lab and used it on some equipment/vms without issue.

                                            I meant have you tried the patch management function?

                                            Yes.

                                            And the machines got patched?
                                            Mine isn't working, that's why I'm asking.

                                            Yeah mine did.

                                            notverypunnyN 1 Reply Last reply Reply Quote 0
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