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    Headsets for customer service using Yealink phones?

    Scheduled Pinned Locked Moved IT Discussion
    yealinkheadset
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    • J
      JasGot
      last edited by

      We use Plantronics Savi W730 with the Over-The-Ear setup.

      1 Reply Last reply Reply Quote 1
      • gjacobseG
        gjacobse
        last edited by gjacobse

        While working with NTG, I had exceptional luck with the Plantronics correction: Jabra wireless and hand set lifter.

        Yealink or Skype, worked really well.

        1 Reply Last reply Reply Quote 1
        • D
          dmacf10
          last edited by

          We use the Plantronics CS540 and EHS36 adapter with T4x phones. Have had no issues at all with them.

          JaredBuschJ 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch @1337
            last edited by

            @Pete-S said in Headsets for customer service using Yealink phones?:

            Also under what circumstances is the EHS36 adapter used?

            You need the adapter if you don't want to buy a lifter.

            1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @1337
              last edited by

              @Pete-S said in Headsets for customer service using Yealink phones?:

              It will be connected to Yealink T4x phones.

              I do not believe that any of the T4 series have built in bluetooth.

              So if you want bluetooth, you will need to buy the Yealink BT40 dongle.

              1 Reply Last reply Reply Quote 2
              • JaredBuschJ
                JaredBusch @dmacf10
                last edited by

                @dmacf10 said in Headsets for customer service using Yealink phones?:

                We use the Plantronics CS540 and EHS36 adapter with T4x phones. Have had no issues at all with them.

                @Pete-S it is hard to go wrong with these units. they are rock solid. Sennheiser make comparable models.

                I've no used any other brand of DECT based wireless headsets yet.

                1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender
                  last edited by

                  I'm trying out this headset, mine arrives today. It is BT, so you'll need the adapter JB mentioned.

                  https://www.amazon.com/gp/product/B087LVR8KJ?pf_rd_r=59W07VXVMXSKMXPJ2VXM&pf_rd_p=9d9090dd-8b99-4ac3-b4a9-90a1db2ef53b&pd_rd_r=4832417c-6b00-442b-82f9-de157a2f3603&pd_rd_w=uqQx3&pd_rd_wg=mydDx&ref_=pd_gw_unk

                  One word of warning on these, the mic pivot point it's that robust, be semi-ginger with it, and once you set it, leave it alone.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @Dashrender said in Headsets for customer service using Yealink phones?:

                    One word of warning on these, the mic pivot point it's that robust, be semi-ginger with it, and once you set it, leave it alone.

                    WTF? That would be a hard no. The entire point of a hinged boom mic is to easily move it.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JaredBusch
                      last edited by

                      @JaredBusch said in Headsets for customer service using Yealink phones?:

                      @Dashrender said in Headsets for customer service using Yealink phones?:

                      One word of warning on these, the mic pivot point it's that robust, be semi-ginger with it, and once you set it, leave it alone.

                      WTF? That would be a hard no. The entire point of a hinged boom mic is to easily move it.

                      I'll show it to you next time we're together..

                      CCWTechC 1 Reply Last reply Reply Quote 0
                      • CCWTechC
                        CCWTech @Dashrender
                        last edited by

                        @Dashrender said in Headsets for customer service using Yealink phones?:

                        @JaredBusch said in Headsets for customer service using Yealink phones?:

                        @Dashrender said in Headsets for customer service using Yealink phones?:

                        One word of warning on these, the mic pivot point it's that robust, be semi-ginger with it, and once you set it, leave it alone.

                        WTF? That would be a hard no. The entire point of a hinged boom mic is to easily move it.

                        I'll show it to you next time we're together..

                        I have a similar one and love it:

                        https://www.amazon.com/gp/product/B083V273S9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @CCWTech
                          last edited by

                          @CCWTech said in Headsets for customer service using Yealink phones?:

                          @Dashrender said in Headsets for customer service using Yealink phones?:

                          @JaredBusch said in Headsets for customer service using Yealink phones?:

                          @Dashrender said in Headsets for customer service using Yealink phones?:

                          One word of warning on these, the mic pivot point it's that robust, be semi-ginger with it, and once you set it, leave it alone.

                          WTF? That would be a hard no. The entire point of a hinged boom mic is to easily move it.

                          I'll show it to you next time we're together..

                          I have a similar one and love it:

                          https://www.amazon.com/gp/product/B083V273S9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

                          I do like the full over the ear idea..not on the ear.

                          gjacobseG 1 Reply Last reply Reply Quote 0
                          • gjacobseG
                            gjacobse @Dashrender
                            last edited by

                            @Dashrender said in Headsets for customer service using Yealink phones?:

                            @CCWTech said in Headsets for customer service using Yealink phones?:

                            @Dashrender said in Headsets for customer service using Yealink phones?:

                            @JaredBusch said in Headsets for customer service using Yealink phones?:

                            @Dashrender said in Headsets for customer service using Yealink phones?:

                            One word of warning on these, the mic pivot point it's that robust, be semi-ginger with it, and once you set it, leave it alone.

                            WTF? That would be a hard no. The entire point of a hinged boom mic is to easily move it.

                            I'll show it to you next time we're together..

                            I have a similar one and love it:

                            https://www.amazon.com/gp/product/B083V273S9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

                            I do like the full over the ear idea..not on the ear.

                            Same here, If giving the option, go wireless. Dealing with the cord is troublesome.

                            1 Reply Last reply Reply Quote 0
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