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    VOIP Provider: Skyetel

    IT Discussion
    voip sip trunk skyetel voip provider fusionpbx pbx
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    • JaredBuschJ
      JaredBusch @FATeknollogee
      last edited by

      @FATeknollogee said in VOIP Provider: Skyetel:

      It turns out the ER4 seems to prefer SIP TCP (vs UDP).

      That is certainly not true. I would look more at your configuration of things.

      FATeknollogeeF 1 Reply Last reply Reply Quote 0
      • FATeknollogeeF
        FATeknollogee @JaredBusch
        last edited by

        @JaredBusch said in VOIP Provider: Skyetel:

        @FATeknollogee said in VOIP Provider: Skyetel:

        It turns out the ER4 seems to prefer SIP TCP (vs UDP).

        That is certainly not true. I would look more at your configuration of things.

        Again, remember, this is an install with 3CX not FreePBX.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @FATeknollogee
          last edited by

          @FATeknollogee said in VOIP Provider: Skyetel:

          @JaredBusch said in VOIP Provider: Skyetel:

          @FATeknollogee said in VOIP Provider: Skyetel:

          It turns out the ER4 seems to prefer SIP TCP (vs UDP).

          That is certainly not true. I would look more at your configuration of things.

          Again, remember, this is an install with 3CX not FreePBX.

          Not arguing that. But EdgeOS has no preference in packets whatsoever.

          Did you turn off the SIP helper?

          36532420-6f42-403f-b40e-ce1b7237368d-image.png

          FATeknollogeeF SkyetelS 2 Replies Last reply Reply Quote 0
          • FATeknollogeeF
            FATeknollogee @JaredBusch
            last edited by

            @JaredBusch Yep, disabled SIP ALG before I started the install.

            1 Reply Last reply Reply Quote 0
            • SkyetelS
              Skyetel @JaredBusch
              last edited by

              @JaredBusch @FATeknollogee

              FWIW - this issue in particular was probably being caused by the ISP or the Modem, not the edgerouter. We recommended using TCP because it handles ISP NATing better and modems tend to get less confused by it.

              While it could have something to do with the edgerouter, we like those routers and they tend to perform well. TCP just tends to be a catch all that fixes a lot of SIP deliverability issues.

              1 Reply Last reply Reply Quote 2
              • scottalanmillerS
                scottalanmiller @Harrygill
                last edited by

                @Harrygill said in VOIP Provider: Skyetel:

                I've signed up for it and then asked about pricing. They told me they can't do anything on pricing and couldn't beat my current provider. The lower prices are for resellers and wholesalers only apparently. And I believe someone pointed it out earlier that they shouldn't offering lower prices since we aren't resellers but are end users. Also I asked why they couldn't beat my current prices, the reply I received was that my current providers and other providers like Voip.ms or Twilio don't have the network and support they have.

                I've tried the system, I've had failed calls outgoing and then I get these charges for CID lookup and these other charges other providers do not charge. All the reviews on google look consistent so I'm not sure if a customer actually wrote them or the employees. Also I couldn't find out about their history either. No history, no reviews, sketchy pricing = I'll take my business elsewhere.

                There is MangoLassi / Republic of IT pricing available. You don't need to be a reseller to get better pricing than the vendors you mention. But you do need to come through the community to get it.

                travisdh1T 1 Reply Last reply Reply Quote 0
                • FATeknollogeeF
                  FATeknollogee
                  last edited by

                  @scottalanmiller curious question...why are you responding to a post from Dec of 2018 made by a user who only posted that one time?

                  scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                  • travisdh1T
                    travisdh1 @scottalanmiller
                    last edited by

                    @scottalanmiller said in VOIP Provider: Skyetel:

                    @Harrygill said in VOIP Provider: Skyetel:

                    I've signed up for it and then asked about pricing. They told me they can't do anything on pricing and couldn't beat my current provider. The lower prices are for resellers and wholesalers only apparently. And I believe someone pointed it out earlier that they shouldn't offering lower prices since we aren't resellers but are end users. Also I asked why they couldn't beat my current prices, the reply I received was that my current providers and other providers like Voip.ms or Twilio don't have the network and support they have.

                    I've tried the system, I've had failed calls outgoing and then I get these charges for CID lookup and these other charges other providers do not charge. All the reviews on google look consistent so I'm not sure if a customer actually wrote them or the employees. Also I couldn't find out about their history either. No history, no reviews, sketchy pricing = I'll take my business elsewhere.

                    There is MangoLassi / Republic of IT pricing available. You don't need to be a reseller to get better pricing than the vendors you mention. But you do need to come through the community to get it.

                    If I want to experiment with @Skyetel in my home lab, how would I go about getting that better pricing?

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @FATeknollogee
                      last edited by

                      @FATeknollogee said in VOIP Provider: Skyetel:

                      @scottalanmiller curious question...why are you responding to a post from Dec of 2018 made by a user who only posted that one time?

                      Because there is bad information out there and it looks like it might be factual given a lack of anything to the contrary. Just because it is old doesn't mean that someone searching on it might not get misinformation and led astray.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @travisdh1
                        last edited by

                        @travisdh1 said in VOIP Provider: Skyetel:

                        @scottalanmiller said in VOIP Provider: Skyetel:

                        @Harrygill said in VOIP Provider: Skyetel:

                        I've signed up for it and then asked about pricing. They told me they can't do anything on pricing and couldn't beat my current provider. The lower prices are for resellers and wholesalers only apparently. And I believe someone pointed it out earlier that they shouldn't offering lower prices since we aren't resellers but are end users. Also I asked why they couldn't beat my current prices, the reply I received was that my current providers and other providers like Voip.ms or Twilio don't have the network and support they have.

                        I've tried the system, I've had failed calls outgoing and then I get these charges for CID lookup and these other charges other providers do not charge. All the reviews on google look consistent so I'm not sure if a customer actually wrote them or the employees. Also I couldn't find out about their history either. No history, no reviews, sketchy pricing = I'll take my business elsewhere.

                        There is MangoLassi / Republic of IT pricing available. You don't need to be a reseller to get better pricing than the vendors you mention. But you do need to come through the community to get it.

                        If I want to experiment with @Skyetel in my home lab, how would I go about getting that better pricing?

                        Sign up and send someone official, like me, at ML/RoIT the info so that we can tell @Skyetel that you are legit.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @FATeknollogee
                          last edited by

                          @FATeknollogee also, the Internet doesn't get old. It's all just part of the site. So even if the information was correct at the time, it's still important to update things or information gets stale and worthless.

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @FATeknollogee
                            last edited by

                            @FATeknollogee said in VOIP Provider: Skyetel:

                            @scottalanmiller curious question...why are you responding to a post from Dec of 2018 made by a user who only posted that one time?

                            Also, because @scottalanmiller .......

                            1 Reply Last reply Reply Quote 0
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