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    How long to keep people's AD/Exchange accounts

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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      Are you on O365 or is this on-premise?

      If O365 I would put the accounts into Litigation hold, this is less costly than a full license and means nothing can be deleted.

      Write up a policy on how long the business wants to retain these accounts and email and then delete them after the expiration date.

      If On-Premise I would still write up a retention policy, and then delete them after the expiration date.

      1 Reply Last reply Reply Quote 2
      • WLS-ITGuyW
        WLS-ITGuy
        last edited by

        I know it is different for businesses than schools but we (school) keep them active for two weeks if they drop. Then export to PST and give them instructions on how to migrate that data into GMail and disable the email/user. Our email retention policy is 30 days. I delete them in ECP and it holds onto the email/user for 30 days and then purges.

        1 Reply Last reply Reply Quote 0
        • bbigfordB
          bbigford
          last edited by bbigford

          I have a pretty standard process:

          • Employee is terminated.
          • AD account disabled.
          • AD account moved to 'Disabled Users' OU.
          • AD password changed.
          • Membership for all groups removed.
          • Mailbox converted to shared mailbox for any mailbox needing to be actively monitored (frees up a license).
          • Email forwarding setup if needed in the interim.
          • Mailbox archived to PST and stored on a file server when it is no longer actively monitored.
          • Mailbox disabled (automatically purged after 30 days).
          • AD account removed after 30 days.
          1 Reply Last reply Reply Quote 5
          • momurdaM
            momurda
            last edited by

            Yes i have a process i want to follow too but cant.
            3 years after people have not worked here, they still have an email and i think it is stupid AF.

            bbigfordB KellyK DashrenderD 3 Replies Last reply Reply Quote 1
            • bbigfordB
              bbigford @momurda
              last edited by bbigford

              @momurda said in How long to keep people's AD/Exchange accounts:

              Yes i have a process i want to follow too but cant.
              3 years after people have not worked here, they still have an email and i think it is stupid AF.

              Indeed, it is stupid af. Easier to ask for forgiveness than to ask for permission.

              1 Reply Last reply Reply Quote 0
              • KellyK
                Kelly @momurda
                last edited by

                @momurda said in How long to keep people's AD/Exchange accounts:

                Yes i have a process i want to follow too but cant.
                3 years after people have not worked here, they still have an email and i think it is stupid AF.

                1. Sign up all the defunct addresses for catfacts, and then forward the account to their former boss
                2. Protest innocence
                3. ?????
                4. Profit
                DustinB3403D 1 Reply Last reply Reply Quote 4
                • DustinB3403D
                  DustinB3403 @Kelly
                  last edited by

                  @kelly said in How long to keep people's AD/Exchange accounts:

                  @momurda said in How long to keep people's AD/Exchange accounts:

                  Yes i have a process i want to follow too but cant.
                  3 years after people have not worked here, they still have an email and i think it is stupid AF.

                  1. Sign up all the defunct addresses for catfacts, and then forward the account to their former boss
                  2. Protest innocence
                  3. ?????
                  4. Save the Profits

                  FTFY

                  1 Reply Last reply Reply Quote 1
                  • momurdaM
                    momurda
                    last edited by

                    Just had to lookup what catfacts is.

                    KellyK 1 Reply Last reply Reply Quote 1
                    • KellyK
                      Kelly @momurda
                      last edited by

                      @momurda said in How long to keep people's AD/Exchange accounts:

                      Just had to lookup what catfacts is.

                      https://sendcatfacts.com/

                      WLS-ITGuyW scottalanmillerS 2 Replies Last reply Reply Quote 3
                      • WLS-ITGuyW
                        WLS-ITGuy @Kelly
                        last edited by

                        @kelly said in How long to keep people's AD/Exchange accounts:

                        @momurda said in How long to keep people's AD/Exchange accounts:

                        Just had to lookup what catfacts is.

                        https://sendcatfacts.com/

                        This could be the best thing ever!

                        1 Reply Last reply Reply Quote 0
                        • dbeatoD
                          dbeato
                          last edited by

                          As soon as the person leaves we backup account to PST and then archive it. THat's all then remove the AD account. No services should be tied to the account.

                          1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @Kelly
                            last edited by

                            @kelly said in How long to keep people's AD/Exchange accounts:

                            @momurda said in How long to keep people's AD/Exchange accounts:

                            Just had to lookup what catfacts is.

                            https://sendcatfacts.com/

                            Someone needs to make sendcatfax.com too!

                            bbigfordB 1 Reply Last reply Reply Quote 3
                            • bbigfordB
                              bbigford @scottalanmiller
                              last edited by

                              @scottalanmiller said in How long to keep people's AD/Exchange accounts:

                              @kelly said in How long to keep people's AD/Exchange accounts:

                              @momurda said in How long to keep people's AD/Exchange accounts:

                              Just had to lookup what catfacts is.

                              https://sendcatfacts.com/

                              Someone needs to make sendcatfax.com too!

                              Random, literally still faxing, cat pics to random numbers on a dialer.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @bbigford
                                last edited by

                                @bbigford said in How long to keep people's AD/Exchange accounts:

                                @scottalanmiller said in How long to keep people's AD/Exchange accounts:

                                @kelly said in How long to keep people's AD/Exchange accounts:

                                @momurda said in How long to keep people's AD/Exchange accounts:

                                Just had to lookup what catfacts is.

                                https://sendcatfacts.com/

                                Someone needs to make sendcatfax.com too!

                                Random, literally still faxing, cat pics to random numbers on a dialer.

                                Yup, would be awesome.

                                1 Reply Last reply Reply Quote 0
                                • ObsolesceO
                                  Obsolesce
                                  last edited by

                                  Depending on who or which department, I archive their entire O365 account (email, calendar, etc) into a PST file.

                                  I've been doing this via:

                                  Exchange Admin > compliance management > in-place eDiscovery & hold > Click the + button > follow the wizard.

                                  Use IE or Edge.

                                  You are able to download the entire account to a .PST archive it locally, to tape, or do what you want with it.

                                  dbeatoD 1 Reply Last reply Reply Quote 0
                                  • dbeatoD
                                    dbeato @Obsolesce
                                    last edited by

                                    @tim_g said in How long to keep people's AD/Exchange accounts:

                                    Depending on who or which department, I archive their entire O365 account (email, calendar, etc) into a PST file.

                                    I've been doing this via:

                                    Exchange Admin > compliance management > in-place eDiscovery & hold > Click the + button > follow the wizard.

                                    Use IE or Edge.

                                    You are able to download the entire account to a .PST archive it locally, to tape, or do what you want with it.

                                    Or you can convert them to a shared mailbox (Free) 🙂

                                    JaredBuschJ 1 Reply Last reply Reply Quote 1
                                    • JaredBuschJ
                                      JaredBusch @dbeato
                                      last edited by

                                      @dbeato said in How long to keep people's AD/Exchange accounts:

                                      @tim_g said in How long to keep people's AD/Exchange accounts:

                                      Depending on who or which department, I archive their entire O365 account (email, calendar, etc) into a PST file.

                                      I've been doing this via:

                                      Exchange Admin > compliance management > in-place eDiscovery & hold > Click the + button > follow the wizard.

                                      Use IE or Edge.

                                      You are able to download the entire account to a .PST archive it locally, to tape, or do what you want with it.

                                      Or you can convert them to a shared mailbox (Free) 🙂

                                      Waste of time and space and emails never stop coming in.

                                      dbeatoD 1 Reply Last reply Reply Quote 0
                                      • dbeatoD
                                        dbeato @JaredBusch
                                        last edited by

                                        @jaredbusch said in How long to keep people's AD/Exchange accounts:

                                        @dbeato said in How long to keep people's AD/Exchange accounts:

                                        @tim_g said in How long to keep people's AD/Exchange accounts:

                                        Depending on who or which department, I archive their entire O365 account (email, calendar, etc) into a PST file.

                                        I've been doing this via:

                                        Exchange Admin > compliance management > in-place eDiscovery & hold > Click the + button > follow the wizard.

                                        Use IE or Edge.

                                        You are able to download the entire account to a .PST archive it locally, to tape, or do what you want with it.

                                        Or you can convert them to a shared mailbox (Free) 🙂

                                        Waste of time and space and emails never stop coming in.

                                        I mean in Office 365 not on in-house Exchange, it is a flip of a button. Unless I am missing something else (This is not practical to other Exchange deployments, only to Office 365).

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @momurda
                                          last edited by

                                          @momurda said in How long to keep people's AD/Exchange accounts:

                                          Yes i have a process i want to follow too but cant.
                                          3 years after people have not worked here, they still have an email and i think it is stupid AF.

                                          and where is that email going? Who's looking at the old message, responding to the new?

                                          1 Reply Last reply Reply Quote 0
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