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    I am going to start an ISP

    IT Business
    isp wisp
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    • coliverC
      coliver @gjacobse
      last edited by

      @gjacobse said in I am going to start an ISP:

      Make the client buy their end point. Don't even give them a choice. That way when another vendor comes in to do work, and just so happens to remove it.. you aren't blamed for no service for two months..

      Please,.. don't ask me about it... I just... wow...

      0_1502462608618_cd9f352d-3ad3-490f-a6e2-5f07a6e1c678-image.png

      I'm of the opposite mind. "Rent" them the equipment. It won't often go bad so the monthly rental price will offset the few units that go down to lightning strikes. If units do go bad it won't be hard to just replace it and continue with the monthly rental.

      1 Reply Last reply Reply Quote 0
      • bigbearB
        bigbear
        last edited by

        The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

        @NerdyDad I am curious what speeds and prices the market will bare down in your area.

        NerdyDadN 1 Reply Last reply Reply Quote 1
        • gjacobseG
          gjacobse
          last edited by

          @scottalanmiller @coliver @NerdyDad

          well, the reason behind the suggestion is that we just had CPE 'vanish' and things not work,.. so where is the CPE? Who removed it? and Where is it now?

          NerdyDadN bigbearB 2 Replies Last reply Reply Quote 0
          • NerdyDadN
            NerdyDad @gjacobse
            last edited by

            @gjacobse said in I am going to start an ISP:

            @scottalanmiller @coliver @NerdyDad

            well, the reason behind the suggestion is that we just had CPE 'vanish' and things not work,.. so where is the CPE? Who removed it? and Where is it now?

            Pictures would be needed after each install.

            gjacobseG 1 Reply Last reply Reply Quote 2
            • gjacobseG
              gjacobse @NerdyDad
              last edited by

              @nerdydad said in I am going to start an ISP:

              @gjacobse said in I am going to start an ISP:

              @scottalanmiller @coliver @NerdyDad

              well, the reason behind the suggestion is that we just had CPE 'vanish' and things not work,.. so where is the CPE? Who removed it? and Where is it now?

              Pictures would be needed after each install.

              agreed!

              1 Reply Last reply Reply Quote 0
              • bigbearB
                bigbear @gjacobse
                last edited by

                @gjacobse said in I am going to start an ISP:

                @scottalanmiller @coliver @NerdyDad

                well, the reason behind the suggestion is that we just had CPE 'vanish' and things not work,.. so where is the CPE? Who removed it? and Where is it now?

                We have all that responsibility on the customer in our terms of service. Similar to what would happen if a Time Warner or DirecTV contract.

                Back in my rural WISP days we had several blow away in a storm. A couple antennas were never recovered. That was back when the CPE was $2,000 a pop for a 2mb to 10mb link.

                1 Reply Last reply Reply Quote 0
                • NerdyDadN
                  NerdyDad @bigbear
                  last edited by

                  @bigbear said in I am going to start an ISP:

                  The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

                  @NerdyDad I am curious what speeds and prices the market will bare down in your area.

                  In town, I'm getting 80/10, but that is on cable internet.

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @NerdyDad
                    last edited by

                    @nerdydad said in I am going to start an ISP:

                    @bigbear said in I am going to start an ISP:

                    The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

                    @NerdyDad I am curious what speeds and prices the market will bare down in your area.

                    In town, I'm getting 80/10, but that is on cable internet.

                    Sounds like 10/5 would be a killer offering for your clients.

                    NerdyDadN 1 Reply Last reply Reply Quote 0
                    • NerdyDadN
                      NerdyDad @coliver
                      last edited by

                      @coliver said in I am going to start an ISP:

                      @nerdydad said in I am going to start an ISP:

                      @bigbear said in I am going to start an ISP:

                      The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

                      @NerdyDad I am curious what speeds and prices the market will bare down in your area.

                      In town, I'm getting 80/10, but that is on cable internet.

                      Sounds like 10/5 would be a killer offering for your clients.

                      Looking at offering:

                      Residential Speed (Mbps) Monthly Fee
                      (Level 1) 5/1 $30
                      (Level 2) 10/2 $60
                      (Level 3) 25/5 $125

                      I might have to raise them a little more because I am considering installing taxes and fees into the price and advertising the total price instead of the other guys that advertise their price and then add on taxes and fees.

                      coliverC DashrenderD 2 Replies Last reply Reply Quote 0
                      • coliverC
                        coliver @NerdyDad
                        last edited by

                        @nerdydad said in I am going to start an ISP:

                        @coliver said in I am going to start an ISP:

                        @nerdydad said in I am going to start an ISP:

                        @bigbear said in I am going to start an ISP:

                        The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

                        @NerdyDad I am curious what speeds and prices the market will bare down in your area.

                        In town, I'm getting 80/10, but that is on cable internet.

                        Sounds like 10/5 would be a killer offering for your clients.

                        Looking at offering:

                        Residential Speed (Mbps) Monthly Fee
                        (Level 1) 5/1 $30
                        (Level 2) 10/2 $60
                        (Level 3) 25/5 $125

                        I might have to raise them a little more because I am considering installing taxes and fees into the price and advertising the total price instead of the other guys that advertise their price and then add on taxes and fees.

                        Have you done any investigating on how much your bandwidth will actually cost?

                        NerdyDadN 1 Reply Last reply Reply Quote 0
                        • NerdyDadN
                          NerdyDad @coliver
                          last edited by

                          @coliver said in I am going to start an ISP:

                          @nerdydad said in I am going to start an ISP:

                          @coliver said in I am going to start an ISP:

                          @nerdydad said in I am going to start an ISP:

                          @bigbear said in I am going to start an ISP:

                          The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

                          @NerdyDad I am curious what speeds and prices the market will bare down in your area.

                          In town, I'm getting 80/10, but that is on cable internet.

                          Sounds like 10/5 would be a killer offering for your clients.

                          Looking at offering:

                          Residential Speed (Mbps) Monthly Fee
                          (Level 1) 5/1 $30
                          (Level 2) 10/2 $60
                          (Level 3) 25/5 $125

                          I might have to raise them a little more because I am considering installing taxes and fees into the price and advertising the total price instead of the other guys that advertise their price and then add on taxes and fees.

                          Have you done any investigating on how much your bandwidth will actually cost?

                          Not yet. I've heard from others to expect $1/Mb on the first go around, so I'd be looking at about $1k+/month on just bandwidth with a potential 3-year agreement.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @NerdyDad
                            last edited by

                            This post is deleted!
                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @Dashrender
                              last edited by

                              @dashrender said in I am going to start an ISP:

                              @nerdydad said in I am going to start an ISP:

                              @coliver said in I am going to start an ISP:

                              @nerdydad said in I am going to start an ISP:

                              @bigbear said in I am going to start an ISP:

                              The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

                              @NerdyDad I am curious what speeds and prices the market will bare down in your area.

                              In town, I'm getting 80/10, but that is on cable internet.

                              Sounds like 10/5 would be a killer offering for your clients.

                              Looking at offering:

                              Residential Speed (Mbps) Monthly Fee
                              (Level 1) 5/1 $30
                              (Level 2) 10/2 $60
                              (Level 3) 25/5 $125

                              I might have to raise them a little more because I am considering installing taxes and fees into the price and advertising the total price instead of the other guys that advertise their price and then add on taxes and fees.

                              Damn, that's a hike moving to the top tier, instead of a savings, there's a premium cost.

                              Ummm, no it is not.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @jaredbusch said in I am going to start an ISP:

                                @dashrender said in I am going to start an ISP:

                                @nerdydad said in I am going to start an ISP:

                                @coliver said in I am going to start an ISP:

                                @nerdydad said in I am going to start an ISP:

                                @bigbear said in I am going to start an ISP:

                                The CPE units from UBNT are so cheap now you could just call it an install/setup fee and still rent/own the equipment.

                                @NerdyDad I am curious what speeds and prices the market will bare down in your area.

                                In town, I'm getting 80/10, but that is on cable internet.

                                Sounds like 10/5 would be a killer offering for your clients.

                                Looking at offering:

                                Residential Speed (Mbps) Monthly Fee
                                (Level 1) 5/1 $30
                                (Level 2) 10/2 $60
                                (Level 3) 25/5 $125

                                I might have to raise them a little more because I am considering installing taxes and fees into the price and advertising the total price instead of the other guys that advertise their price and then add on taxes and fees.

                                Damn, that's a hike moving to the top tier, instead of a savings, there's a premium cost.

                                Ummm, no it is not.

                                Doh, did the math wrong - but still. around here, the price isn't anywhere near linear like this pricing (even though there is a discount of $25 at the top level).

                                Lack of choice = high prices.

                                1 Reply Last reply Reply Quote 0
                                • IRJI
                                  IRJ @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in I am going to start an ISP:

                                  Right, what is bad for the consumer is good for the vendor. And loads and loads of consumers actually like being taken advantage of. Don't disappoint them.

                                  Absolutely. Some consumers get mad when you dont rip them off since they have become so used to get shafted.

                                  bigbearB 1 Reply Last reply Reply Quote 2
                                  • bigbearB
                                    bigbear @IRJ
                                    last edited by

                                    @irj said in I am going to start an ISP:

                                    @scottalanmiller said in I am going to start an ISP:

                                    Right, what is bad for the consumer is good for the vendor. And loads and loads of consumers actually like being taken advantage of. Don't disappoint them.

                                    Absolutely. Some consumers get mad when you dont rip them off since they have become so used to get shafted.

                                    There are a lot of maxims at play, but you'd have to agree that most customers equate price with value.

                                    To that end, lets say he inherited a WISP network and deals were in place to make the internet free and power free. So perhaps he can offer internet for $5/month and still be profitable.

                                    He would have an easier time selling it at $50 than $5 per month. Even I would just assume it wasnt going to be reliable.

                                    To the other extreme of being taken advantage of I agree. That may not realize it, and sometimes we see it on our end.

                                    Customers are often terrible buyers, and it can be to your advantage in internet/voice and much to your dismay if its IT services.

                                    IRJI 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Locking this for a few so that we can fork the thread.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        And..... go.

                                        1 Reply Last reply Reply Quote 0
                                        • NerdyDadN
                                          NerdyDad
                                          last edited by NerdyDad

                                          Tri-County Wifi

                                          Just registered the domain.

                                          bigbearB 1 Reply Last reply Reply Quote 1
                                          • bigbearB
                                            bigbear @NerdyDad
                                            last edited by

                                            @nerdydad said in I am going to start an ISP:

                                            Tri-County Wifi

                                            Just registered the domain.

                                            Did you use a hifen?

                                            NerdyDadN 1 Reply Last reply Reply Quote 0
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