IT Business

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  CEO Fraud Attacks Were Far More Lucrative than Ransomware over the Past 3 Years
  • stus

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  @bigbear said in CEO Fraud Attacks Were Far More Lucrative than Ransomware over the Past 3 Years:

  You get an email, it says "hey some guy you know is sharing a google doc or whatever, you need to sign in"

  Then you pick on the website whethere you use Office 365, Google Apps, etc

  Next thing you know the doc says cannot be found, so you forget about it. Meanwhile all your information has been compromised and it starts sending out emails to your contacts list.

  With 2FA there is no way to use your login information because the attacker cant get that second stage of info when logging in. From what I have seen those phishing attempts dont even attempt to collect it.

  Of course, thats hardly the only type of socially engineered attack.

  Good attacks definitely do get and pass that info through.

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  Does Brand not even matter anymore?
  • bigbear

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  @jaredbusch at certain volumes there are even things akin to dealer holdback on automobilers and buyback liquidations.

  I can move 300 to 500 items per month. If I could get closer to 1,000 I feel like that would unlock the next level.

  But you are right, based upon the levels of pricing I see at VOIP Supply, etc there are people who probably buy VOIP hardware once or maybe once per year if they are an IT Reseller.

  But that whole strategy could be pandering to a crowd so small that it would never help achieve the sales volume I am hoping to get to.

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  What do you think of SIPDOJO.COM as a brand?
  • bigbear

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  @bigbear said in What do you think of SIPDOJO.COM as a brand?:

  @rojoloco would you serve mangolassi's?

  Yes. With or without rum.

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  Unsolved Keyword research with Ubersuggest and its alternatives
  • Ivan Palii

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  Using Bing for growing organic and paid search traffic
  • Ivan Palii

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  @scottalanmiller There is no such detailed information. And I guess we can say exactly wich of users have money and which not.

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  Scam Of The Week: Phishing Moves To Smishing
  • stus

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  So I am clicking through and I see the "Chief Hacking Officer" of this company is Kevin Mitnick?

  And I'm thinking....

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  Jawbone files for liquidation
  • NerdyDad

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  @scottalanmiller said in Jawbone files for liquidation:

  I doubt that anyone will notice :)

  A few years ago when I was researching which fitness band I wanted they were in every review but I never saw anyone wearing one in real life.

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  Scale HC3 cluster for sale
  • mroth911

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  @davedemlow said in Scale HC3 cluster for sale:

  SM863

  Samsung Midrange. Not bad actually. Those are closer to 90 cents a GB if memory serves (If Dell Firmware, could maybe get a buck 20 per GB).

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  Any Service Providers Using a CRM
  crm sugarcrm vtiger ms crm salesforce • • scottalanmiller

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  I don't understand what's going on with Dynamics. The transition from Dynamics CRM to the new Dynamics 365 seems to be more than just a re-branding exercise, it feels like an entirely new product. Or rather two products, as Microsoft has been its usual annoying self and decided "why offer one product when we can confuse users by offering two?". So there's Dynamics 365 for Enterprise and Dynamics 365 for Business. Where "Enterprise" is defined, somewhat arbitrarily, as a company with 250+ users.

  Worst still, Dynamics 365 for Business isn't even available in Europe yet, and yet neither is the old Dynamics CRM, leaving SMBs seemingly in limbo.

  If anyone understands what's going on and can explain it to me, I'd be very grateful, as the concept of Dynamics 365 is pretty appealing.

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  Atera vs Solarwinds MSP
  • magroover

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  @Breffni-Potter

  I don't disagree with you at all on that front. I'm just so used to over-zealous sales teams that I was a little annoyed when the rep. didn't reply before my trial had expired.

  With anything Solarwinds (n-able), I've become used to thrice-daily calls asking if I want to purchase, if there were any questions, and promises that their application does X (even if it doesn't or, at least, not well). Not that I condone this behaviour, but a prompt reply to an inquiry is always nice.

  Sorry @magroover, I haven't helped you at all; è colpa mia.

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  Moving from full time to part time, what can I automate?
  • guyinpv

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  If they are going to be your only client like this, I would just do the VPN thing. The fixed costs and overhead of some of the other tools are not going to be worth it.

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  NAKIVO Backup & Replication v7 protects VMware, Hyper-V and AWS EC2 environments!
  nakivo backup vmware esxi hyper-v amazon ec2 • • Yana

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  I've tried to import the Multi-Tenant Director .ova into XS & convert the .ova into vhd & vhdx.
  It will not boot in XS or Hyper-V, I get a black screen.
  It boots in vmWare Workstation.

  Nakivo support says the .ova is ONLY for use in vmWare (not for XS)

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  What timesheet software do you use and why?
  timesheet • • arina_kayea

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  @arina_kayea said in What timesheet software do you use and why?:

  @NashBrydges Here you can dowload a free self-hosted version https://www.actitime.com/download.php

  Thanks.

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  How Do You Match Good Customers to Good Service Providers
  • scottalanmiller

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  I think the question about how to do you find a good IT company and how do you find a good accountant are very closely related. There are a ton of parallels.

  Take the onsite vs remote thing. In some companies they don't want to ever touch a plug, the same way they don't ever want to scan in a receipt. They want someone to show up and do the job. In other companies they have someone with enough IT knowledge to do the hands on stuff, the same way they have someone that does the daily accounting tasks, but needs help with the year end tasks.

  In both lines of work when owners are searching for a service provider a recommendation from a friend will outweigh most everything else.

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  Home business ideas for transition out of 9-5?
  • guyinpv

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  Transitions are always the hardest part. You need to leap from a fully functional business to a basically non-existent one and get the new one up to speed more or less instantly.

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  Reputable e-Waste Recycler in Dallas Fort Worth
  recycling ewaste • • NerdyDad

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  We found a "Computers 2 Kids" charity that we donate all PCs, servers, etc to... that are at least in good enough condition to work or get working with minimal effort. Ex: new hard drive or RAM needed.

  It's local to us here in San Diego... but there may be something similar near you.

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  Gonna start IT Blog. Info and advices on legality required.
  scottalanmiller it ethics legal • • openit

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  Gather knowledge from different websites and after doing depth research for the topic, you can write for the same topic in your blog too with your own words. But rewrite the same article by changing words and sentences is not good and you should have to suffer from legality.

  For you second question,

  Technical steps for the same topic remain mostly the same for all articles. So if you think for write the topic which you have suggested here "Installing Snipe-IT on CentOS 7" then also technical steps remain the same which is the legal. But that doesn't mean that you can copy/paste in place of write in your own words.

  Content flow is also important to make content more interesting for users. This article will help you to know how to write the article in the proper way.

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  Technical or Business Engagement of a Service Provider
  it business msp itsp service provider • • scottalanmiller

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  Dedicated IT or Internal IT
  msp itsp it business • • scottalanmiller

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  Yeah, I would totally hate my job without resources like SW and MangoLassi.

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  The One to One MSP Migration
  msp itsp • • scottalanmiller

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  I think working in isolated, non-IT companies where there is no peer support at all it might be easy to forget how much training is endemic to any organization's core. If you are a lithography company and have many litho machines, many litho workers (even, say half a dozen of them) there is a natural cross training and sharing of knowledge, an automatic introduction to different equipment, styles and techniques. Even when no effort is put into training and development, which is effectively unheard of for any business in its core operations, there is a natural training effect through knowledge training. This is why cities with a high skill density for a given field have higher end people and pay more than other markets (NY for IT, SV for SE, Detroit for Automotive engineering, etc.)

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  Is it right or is it theft/fraud?
  • NerdyDad

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  @DustinB3403 said in Is it right or is it theft/fraud?:

  This is similar to pharmaceutical sales reps. they aren't allowed to take a doctor out to dinner, but can have a dinner meeting with a doctor.

  Actually I have friends who do that for a living this is by in large not allowed anymore. They've cracked down on a lot of this stuff.

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  What is the general opinion of non-standard business card formats?
  • art_of_shred

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  @stacksofplates said in What is the general opinion of non-standard business card formats?:

  Mine that I made for my stuff were the traditional rectangle, but were die cut on 3 corners.

  My friend worked at an IT company that changed their business card like this - he instantly made a joke, See, we'll cut three out of four corners to get the job done - yeah.. they weren't to pleased.

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  Twitter Etiquette
  • BRRABill

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  @scottalanmiller

  You still haven't answered if you were trying to send me to Google, LOL.

  If you were, I prefer:
  http://lmgtfy.com/?q=raid+levels

  :)

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  I know how to sell now!
  • Breffni Potter

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  I get that email ten times a day.

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  Thoughts on the BBB! Good ~ Bad
  • prcssupport

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  Backup Business
  • IRJ

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  @scottalanmiller said in Backup Business:

  Hard to compete with the Iron Mountains, and Amazon Glaciers.

  Amazon Glacier and BackBlazeB2, yeah. I haven't dealt with Iron Mountain in a very long time, are they still only doing the "secure box" thing? Also, are the prices still around $500/month for the smallest containers?

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  Your Time Is Valuable
  • scottalanmiller

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  @DustinB3403 said in Your Time Is Valuable:

  I agree, I feel like I'm "wasting time" by being forced to wait for a decision etc. I really have to change how I think about business transactions.

  I also had a hard time years ago with this. Sometimes I still do...

  So much of our work is "waiting on this or that" to finish.

  Several years ago I was called out to a retail shop.

  They had issues with their network printer.

  As I started checking things on site and getting the lay out. I found their network was hanging by threads. Literally the wires held everything up nothing was secured.

  They also had an open and default setting network. I helped them secure the router. And got everything working for the time being. I left them with a set of plans to resolve the issue and not bandaid it.

  I was working on site multple times and the manager would have "meetings sometimes for an hour" in the network room where I needed to be. And this would happen after I was on site. So I sat around... I let that clock run full steam!(I billed (my door back -out their door)

  I'm over it. I will almost always bill for all of the time with someone.

  They have accused me of trying to nickel and dime them. I rebutted that with you asked me to bandaid an open wound I told what needed to be done to fix it. You never approved it. Just the bandaid. These bandaids happened on multple occasions. People tampering with the systems causing all of the issues.

  All problems outside of my control.

  Also when they went to a static IP across the organization 17 stores. Some worked the next day. Others didnt. And I got blamed for 1 of them not working. All because TWC told them it was my fault. That's when they started blaming me!

  I figured out that the problem was on TWC, and I took care of that with the customer right there. They saw I fought for them. But to this date I haven't done anymore work for them. I will likely keep it that way.

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  Starting own IT consultancy - Gathering list of tools required and recommendations
  • Ambarishrh

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  @Dashrender said in Starting own IT consultancy - Gathering list of tools required and recommendations:

  @Dashrender said in Starting own IT consultancy - Gathering list of tools required and recommendations:

  @Meik92 said in Starting own IT consultancy - Gathering list of tools required and recommendations:

  @Dashrender

  I just asked to join the service providers group. I think that's the closest I can get.

  Awesome! This wasn't a knock on you, just the current functionality of ML - I rather like the way SpiceWorks does it Some name at some company - made it really easy for each employee from a company to have their own identity at the time being tied to that company.

  Huh - just had a thought. What about asking all vendors who want to be known (and post as) a vendor update they name to be [email protected]?

  They could but seems like that would make for easy abuse as anyone could do that.

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  Dara IT – The start-up story Part 1: Where is the need?
  • Breffni Potter

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  My New Company - Dara IT
  msp dara it • • Breffni Potter

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  @Breffni-Potter - All the best !!