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    Apple bricks phone if not serviced by Apple

    Scheduled Pinned Locked Moved IT Discussion
    iphoneerror53
    96 Posts 18 Posters 30.4k Views
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said:

      @scottalanmiller said:

      @Dashrender said:

      But just the glass? Assuming the touch sensor isn't part of the glass, shouldn't matter.

      When I was in rural Panama, my glass got broken (first time ever) and the only repair option was a little shop in the middle of nowhere. They replaced the button as part of the glass. Had this happened, Apple would have disabled my phone without even having offered a service option for me.

      This could be what pushed me over the edge to going to Android even though I hate Android phones and love iPhone ones. This is not something a traveller can have. The ability to have anyone, anywhere fix the glass is was a key factor in using iPhones.

      Wait, what?@!?!? you don't use an Apple phone anymore? Say it isn't so!

      I do, read what I wrote.

      1 Reply Last reply Reply Quote 0
      • Minion QueenM
        Minion Queen @Dashrender
        last edited by

        @Dashrender said:

        @scottalanmiller said:

        @Dashrender said:

        But just the glass? Assuming the touch sensor isn't part of the glass, shouldn't matter.

        When I was in rural Panama, my glass got broken (first time ever) and the only repair option was a little shop in the middle of nowhere. They replaced the button as part of the glass. Had this happened, Apple would have disabled my phone without even having offered a service option for me.

        This could be what pushed me over the edge to going to Android even though I hate Android phones and love iPhone ones. This is not something a traveller can have. The ability to have anyone, anywhere fix the glass is was a key factor in using iPhones.

        Wait, what?@!?!? you don't use an Apple phone anymore? Say it isn't so!

        No this is what would push him away not what did 🙂

        1 Reply Last reply Reply Quote 2
        • DashrenderD
          Dashrender
          last edited by

          @SAM said:

          They replaced the button as part of the glass. Had this happened, Apple would have disabled my phone without even having offered a service option for me.

          So they did or did not replace the button?

          You're inclusion of "Had this happened" confuses me - had what happened? the replacement of the button? or the bricking of the phone?

          Assuming you have a new button, have you upgraded the software since this problem came to light? If not, I wonder if you upgrade now if you will in fact be bricked.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • Deleted74295D
            Deleted74295 Banned
            last edited by

            iPhone 6 handsets only @Dashrender

            I'm loving my 5s right now.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said:

              @SAM said:

              They replaced the button as part of the glass. Had this happened, Apple would have disabled my phone without even having offered a service option for me.

              So they did or did not replace the button?

              You're inclusion of "Had this happened" confuses me - had what happened? the replacement of the button? or the bricking of the phone?

              Assuming you have a new button, have you upgraded the software since this problem came to light? If not, I wonder if you upgrade now if you will in fact be bricked.

              This all happened to me, but on a 5S, so I was protected.

              DashrenderD 1 Reply Last reply Reply Quote 1
              • DashrenderD
                Dashrender @Deleted74295
                last edited by

                @Breffni-Potter said:

                iPhone 6 handsets only @Dashrender

                I'm loving my 5s right now.

                lol this is Scott we are talking about, I'd expect him to have nothing less than the best 😉

                1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @Dashrender said:

                  @SAM said:

                  They replaced the button as part of the glass. Had this happened, Apple would have disabled my phone without even having offered a service option for me.

                  So they did or did not replace the button?

                  You're inclusion of "Had this happened" confuses me - had what happened? the replacement of the button? or the bricking of the phone?

                  Assuming you have a new button, have you upgraded the software since this problem came to light? If not, I wonder if you upgrade now if you will in fact be bricked.

                  This all happened to me, but on a 5S, so I was protected.

                  And happened last year, before this was a problem.

                  Deleted74295D 1 Reply Last reply Reply Quote 0
                  • Deleted74295D
                    Deleted74295 Banned @Dashrender
                    last edited by

                    @Dashrender said:

                    This all happened to me, but on a 5S, so I was protected.

                    And happened last year, before this was a problem.

                    Does not matter when the hardware change happened, that's why so many phones are suddenly dying now though. The new software itself, bricks the phone no matter when the repair was done.

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @Deleted74295
                      last edited by

                      @Breffni-Potter said:

                      @Dashrender said:

                      This all happened to me, but on a 5S, so I was protected.

                      And happened last year, before this was a problem.

                      Does not matter when the hardware change happened, that's why so many phones are suddenly dying now though. The new software itself, bricks the phone no matter when the repair was done.

                      Except I then, a week later, dropped it in a lagoon. So... don't have that phone anymore at all.

                      DashrenderD 1 Reply Last reply Reply Quote 1
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        @Breffni-Potter said:

                        @Dashrender said:

                        This all happened to me, but on a 5S, so I was protected.

                        And happened last year, before this was a problem.

                        Does not matter when the hardware change happened, that's why so many phones are suddenly dying now though. The new software itself, bricks the phone no matter when the repair was done.

                        Except I then, a week later, dropped it in a lagoon. So... don't have that phone anymore at all.

                        Does this mean you have a 6s?

                        1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver @Deleted74295
                          last edited by

                          @Breffni-Potter said:

                          At the end of the day, this is a money grab. There are many other ways to deal with the security issue around the finger print sensor besides out-right breaking the whole device.

                          This is my thinking too. Apple forces people to pay for a certification, then forces them to only use Apple parts, then locks-in their users to only use that process.

                          DashrenderD DustinB3403D 2 Replies Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @coliver
                            last edited by

                            @coliver said:

                            @Breffni-Potter said:

                            At the end of the day, this is a money grab. There are many other ways to deal with the security issue around the finger print sensor besides out-right breaking the whole device.

                            This is my thinking too. Apple forces people to pay for a certification, then forces them to only use Apple parts, then locks-in their users to only use that process.

                            It's hard not to see this as a money grab considering the could have simply disabled the fingerprint reader instead of bricking the phone.

                            I'm all for requiring Apple only parts in a situation like this.

                            also, I suppose it's possible that replacing the button also requires replacing the mobo so they are matched.

                            But replacing the button as part of broken glass - now that's going to far and will cause huge problems for Apple, just like IE did for MS.

                            1 Reply Last reply Reply Quote -1
                            • DustinB3403D
                              DustinB3403 @coliver
                              last edited by

                              @coliver I think apple did this on purpose as a way to tell the US Gov't to piss off with their monitoring.

                              coliverC MattSpellerM 2 Replies Last reply Reply Quote 0
                              • coliverC
                                coliver @DustinB3403
                                last edited by

                                @DustinB3403 said:

                                @coliver I think apple did this on purpose as a way to tell the US Gov't to piss off with their monitoring.

                                Eh, Apple doesn't really have to worry about that. The ISPs are already handing over as much information as they can with or without Apple's help.

                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  I dislike this because they are bricking the device.

                                  As @scottalanmiller stated, there are too many places without an official repair channel.

                                  1 Reply Last reply Reply Quote 2
                                  • MattSpellerM
                                    MattSpeller @DustinB3403
                                    last edited by

                                    @DustinB3403 said:

                                    @coliver I think apple did this on purpose as a way to tell the US Gov't to piss off with their monitoring.

                                    I believe they did it because there's some security thingy that is disabled by or affected by the non-registered(?) part.

                                    They should really have just made the darned thing replaceable / repairable in the first place.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • dafyreD
                                      dafyre
                                      last edited by

                                      Well, that pretty much put the onus on me buying any more Apple devices until they change their minds about that.

                                      First the phone, then the iPad... and eventually their desktops, laptops, and the world!

                                      tries to hide tin foil hat

                                      DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 1
                                      • DashrenderD
                                        Dashrender @MattSpeller
                                        last edited by

                                        @MattSpeller said:

                                        @DustinB3403 said:

                                        @coliver I think apple did this on purpose as a way to tell the US Gov't to piss off with their monitoring.

                                        I believe they did it because there's some security thingy that is disabled by or affected by the non-registered(?) part.

                                        They should really have just made the darned thing replaceable / repairable in the first place.

                                        Considering the security implications - I've love to hear your solution for that considering a third party vendor with no Apple parts.

                                        MattSpellerM 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @dafyre
                                          last edited by

                                          @dafyre said:

                                          Well, that pretty much put the onus on me buying any more Apple devices until they change their minds about that.

                                          First the phone, then the iPad... and eventually their desktops, laptops, and the world!

                                          tries to hide tin foil hat

                                          Nah, I don't think this will be a problem for anything outside of the security devices in the system. This is really only an issue because of the replaced print scanner. that's a key part of their security setup. If that is no longer a reliable, trusted source, the whole thing is meaningless.

                                          That said, they definitely need a way to replace the most replaced part (the glass) without affecting the print scanner.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @dafyre
                                            last edited by

                                            @dafyre said:

                                            Well, that pretty much put the onus on me buying any more Apple devices until they change their minds about that.

                                            First the phone, then the iPad... and eventually their desktops, laptops, and the world!

                                            tries to hide tin foil hat

                                            I've only got the iPhones now. We already dumped the tablets, although even ancient iPad is worlds better than the Amazon Kindle Fire tablet.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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