What did Autodesk support say? I believe that they have access to support with their license level. You should definitely check with the software vendor, as they are more likely to have seen similar issues than Dell support.
I have not called them yet. What I will probably do tomorrow, if they do have support, which would make sense, is call them and work with them before I call Dell back. If Autodesk can't help me fix it then I move on back to Dell. Like I said, I did try a repair and reset. Only thing I haven't done is a full rip and reinstall.
Autodesk certainly has support. This is a major industry software company. This is THE CAD maker.
aww.. we read the question different ways. I read it as sharing their work to outside computers
and you read it as
reaching out to a computer somewhere on the internet and using that as a jumping point to the internet.
@Dominica I can't speak to the OP - our problem really isn't about paying, well other than with time. The app can be replaced by another solution we already have in place, but our docs have to read the patient education material in the new system and approve it for our patients before we'll give it out. They currently only approved the material in the old system. If they'd read the new stuff and sign off on it, we'd be done.
@scottalanmiller Seagate surprised me with what a POS their NAS offering is. Not at all happy with it.
Drive makers don't make the best storage appliances. Just doesn't go together. Their interest is in selling drives. WD does a little better, but it is a weak offering too. It's RAID 5 only so that you have to buy super expensive RE drives.
@Dashrender While true, it's both a funding problem and a hardware limitation on what I have to work with. With that said however, I have disproven the fact that it is a dynamic memory problem as the data translation uses all 16GB of RAM while running the job but as soon as it's done, allocation drops substantially without the OS even knowing the difference. Also, running a second translation job this time using an iSCSI LUN that I setup on my new Synology NAS (just a small 10GB LUN to store and write data to as part of this test) is running much faster than with the local storage, but I'm using consumer level drives in the host machine as opposed to WD Reds in the Synology NAS. It's a very noticeable difference.