@travisdh1 said in Non-IT News Thread:
@scottalanmiller said in Non-IT News Thread:
Antarctica fruitcake: 106-year-old dessert 'left by Capt Scott'
http://www.bbc.co.uk/news/world-asia-40907084I always wondered about fruitcake. What is it really made of? Antifreeze?
Apparently not, it's been frozen all these years.
The next piece (not for tonight) that will tie into that will be the ability to look at an asset and see all tickets that have been associated with it.
Current task underway is getting those Assets to tie between the monitoring center and the help desks so that you can have an asset (or assets) added into a ticket.
@quixoticjeremy said in Sodium Agent: Which ports:
@quixoticjustin said in Sodium Agent: Which ports:
That's correct. We encrypt on both authentication and on payload. We should make an FAQ page about that. Another item for the task list
So many things to do, so little time.
Yeah, the task list is just getting longer and longer.
Speaking of which, have you been watching your burn down list grow? haha
Going for beers here, too. Can't do Friday night releases without beer!
We've confirmed that this is working now.
Another anticipated busy night of development. Keeping all of the info in one place.
We just did our first update for the evening. Small one, just aesthetics on the helpdesk internal notes timeline so that it is easier to read.
I think that this (the CC) is on the task list for tonight. Fingers crossed, lots to do tonight.
That's correct. We encrypt on both authentication and on payload. We should make an FAQ page about that. Another item for the task list 
@nadnerb we are not a coders for hire agency, no need for anyone to look us up realistically. The products, yes, they'd want to look those up. But not the software firm. Anyone looking us up specifically would, we expect, be a customer or at least get to us already knowing who we were (meaning they know us from researching a product, not just interested in us in general as we have no products with our name on them.)
We are seeing this as now available and working.
New fix is up. You can now click on the little lock icon at the top of the grid to unlock the deletion option.
Happy Friday everyone. Friday is our big update day for Sodium and our updates for the day have already begun. We've had a couple of small update rounds so far today and expect many more coming this evening.
The latest update from just a few minutes ago includes fixes to the logout functionality to speed that up as it has been very high latency up until now.
More updates coming throughout the evening. Friday is always our busiest development and deployment day.
We are working on getting a bunch of the little changes requested today released before the end of the night.
Thanks @gjacobse we are looking into this one now.
@stuartjordan said in Sodium release for helpdesk: related tickets, attachments, changed time management, etc.:
- agent installed fine on Centos 7 although, most information not populated yet
There should be an obvious note somewhere about that, but where I wonder.
There are two cycles, one to "add" the new machine that happens every 90 seconds. This is the one that shows you that your machine is in the list. The bigger one runs every five minutes and grabs all of the data from the machines. This is the one that you are waiting on. Keep the screen up and you should see your data populate any minute now.
@stuartjordan said in Sodium release for helpdesk: related tickets, attachments, changed time management, etc.:
- delete ticket completely option?
Not right now. Having tickets totally vanish can cause issues that have to be very carefully considered. Especially if other data depends on them.
@gjacobse said in Sodium release for helpdesk: related tickets, attachments, changed time management, etc.:
Will there be a chance to have the option to rename computers? I have about 10 right now that I need to update the computer name from the Win10 Default UID....
I spoke with @QuixoticJeremy about this and getting the Nickname feature is slated for release later today. That's the real issue that you are seeing, you are seeing the ID field and wanting to rename your ID, which would be very problematic. But the field for naming the computers yourself is not there yet, so that is coming later today. Then you can name them anything that you want for your own viewing purposes.