Posts made by QuixoticJustin

Cats and coffee power the world.

Especially cats on coffee.

@dashrender said in What Are You Doing Right Now:

@quixoticjustin said in What Are You Doing Right Now:

@dashrender said in What Are You Doing Right Now:

@quixoticjustin said in What Are You Doing Right Now:

@kelly said in What Are You Doing Right Now:

@QuixoticJeremy @QuixoticJustin Maybe this needs to have its own thread, but how are you funding your tools? I'm always interested in working with new tools, but the world of FOSS is littered with abandonware.

We are funded by a private equity group in Texas that invests in technology-related businesses, primarily. I doubt that we will be going anywhere, we have no venture capital type people to answer to, and our backers have been around for a long time and are just changing their investment style. Traditional VC is churn and burn (build it up, get market, sell it) but ours are long term growth investors - they specialize in building long running businesses focused on revenues years out and make their returns from operational success, not selling to a larger player like California style VC focuses on.

I find the highlighted thing hard/impossible to believe. They might not be leaning on you, but I'm assuming they own enough of the company to make your life difficult at minimum, bad at worse.

Maybe I worded that poorly. I meant that there are NO venture capital people to answer to. Not that the ones we have don't ask for answers. I mean we aren't VC funded, no VCs in site. Because we have no VCs, there are none to answer to at all.

Aww, well then you're either part owners yourself or employees, But I'm assuming there is still a CEO to answer to.

I'm not sure I follow the logic here. A CEO is not like a VC. And why would all staff be owners if there aren't VCs? Maybe I'm being unclear, but a VC is an extremely specific type of investor that normal companies do not use. Do you have VCs investing in your workplace that expect to build and sell the company off in just a couple of years? Assuming you don't, does that then make you a part owner of that company?

As the Sodium project continues to gain steam, our current focus is getting a ground breaking helpdesk and ticketing component out the door. We have some goals of our own, but we don't want to be designing in a vacuum, either. What features do you like from other systems. What don't you like. What do you wish was out there but you can't find? What would make for the most amazing helpdesk and ticketing platform of all time?

@dashrender said in What Are You Doing Right Now:

@quixoticjustin said in What Are You Doing Right Now:

@kelly said in What Are You Doing Right Now:

@QuixoticJeremy @QuixoticJustin Maybe this needs to have its own thread, but how are you funding your tools? I'm always interested in working with new tools, but the world of FOSS is littered with abandonware.

We are funded by a private equity group in Texas that invests in technology-related businesses, primarily. I doubt that we will be going anywhere, we have no venture capital type people to answer to, and our backers have been around for a long time and are just changing their investment style. Traditional VC is churn and burn (build it up, get market, sell it) but ours are long term growth investors - they specialize in building long running businesses focused on revenues years out and make their returns from operational success, not selling to a larger player like California style VC focuses on.

I find the highlighted thing hard/impossible to believe. They might not be leaning on you, but I'm assuming they own enough of the company to make your life difficult at minimum, bad at worse.

Maybe I worded that poorly. I meant that there are NO venture capital people to answer to. Not that the ones we have don't ask for answers. I mean we aren't VC funded, no VCs in site. Because we have no VCs, there are none to answer to at all.

@quixoticjeremy said in MangoCon Countdown:

@scottalanmiller said in MangoCon Countdown:

@quixoticjeremy said in MangoCon Countdown:

@gjacobse said in MangoCon Countdown:

@minion-queen said in MangoCon Countdown:

1 day people!! Are you all ready? Cause I am positive I am not.

Don't feel bad. neither am I.

Is it possible to be fully ready though? Is that even a thing?

It's not even a goal.

That is basically my point of view as well.

Good luck

@kelly said in What Are You Doing Right Now:

@QuixoticJeremy @QuixoticJustin Maybe this needs to have its own thread, but how are you funding your tools? I'm always interested in working with new tools, but the world of FOSS is littered with abandonware.

We are funded by a private equity group in Texas that invests in technology-related businesses, primarily. I doubt that we will be going anywhere, we have no venture capital type people to answer to, and our backers have been around for a long time and are just changing their investment style. Traditional VC is churn and burn (build it up, get market, sell it) but ours are long term growth investors - they specialize in building long running businesses focused on revenues years out and make their returns from operational success, not selling to a larger player like California style VC focuses on.

@dustinb3403 said in What Are You Doing Right Now:

@quixoticjustin said in What Are You Doing Right Now:

@hobbit666 said in What Are You Doing Right Now:

Still sorting out VM's and hosts.

On osTickets and ScreenConnect today.
while playing with the Raspberry Pi for TV's too.

osTicket would be my second choice

As @QuixoticJeremy's team works on the helpdesk function for Sodium, we'd love if you considered giving us a try. It's free and hosted and while it's not quite ready today, it might be ready for you by the time you get osTicket installed! We've got a great vision for where the helpdesk is going and think that it is going to be a very cool feature in our product suite. If you jump in now, you'll have a chance to help guide the product and ensure that it meets your needs!

You guys are building a ticketing system as well?

Building! Ha, try BUILT. Okay, it's pretty rudimentary and doesn't quite work yet. But the framework is there and you can put in tickets. Should be ready for basic ticket use any day. But yeah, ticketing is there and already has some cool functionality that is pretty uncommon in the helpdesk/ticketing space.

@hobbit666 said in What Are You Doing Right Now:

Still sorting out VM's and hosts.

On osTickets and ScreenConnect today.
while playing with the Raspberry Pi for TV's too.

osTicket would be my second choice

As @QuixoticJeremy's team works on the helpdesk function for Sodium, we'd love if you considered giving us a try. It's free and hosted and while it's not quite ready today, it might be ready for you by the time you get osTicket installed! We've got a great vision for where the helpdesk is going and think that it is going to be a very cool feature in our product suite. If you jump in now, you'll have a chance to help guide the product and ensure that it meets your needs!

Really excited about this release. It's very basic at this point and obviously just a technical preview. But this is the first nearly useful functionality of the system and we are super excited to see people start using it very soon. A few more steps before it is ready for people to actually dive into and start using as ticketing, even emails don't work at this point, but you can see sample tickets and get a feel for how it will work. We are really looking for feedback here, what are we missing, what should it do differently?

We've had a long day of testing but we have not only rolled out new code of our own, but updated our core platform, done failover server testing successfully and identified a security and stability issue with an upstream code base that we are able to work with them on. So you may continue testing again and let us know of any issues.

Thanks everyone!

We've offlined even the main application while we are looking into errors at this point to keep the application from messing with the back end while we are troubleshooting.

Current status is: GUI online but we've identified a bug that was introduced during last night's testing just before we went offline for the night. This is keeping the backend from working so updates have stopped and new systems are not joining. We'll be working on this today, but it might be offline much of the day. So feel free to log in and poke around, but you won't be able to add machines nor to see current status in the system.

Getting a thread together that you can follow for the latest Sodium system status.

GitLab came back, we are back to development work.

Two more hours and Microsoft isn't even to the point of giving estimates yet.

We have Debian 9 tested and working now.

We just got word from Microsoft, about one more hour.

Data collection has definitely improved some at this point. We are seeing more data and the main table is generally filled out properly. So small steps.

We were hoping for more to show tonight, but Azure outages killed our GitLab and we'd rather stay productive on other things than work around our deployment processes, at least for the moment.

I've got a Mosaic IPA here. Not a bit IPA drinker, but this one is quite good.