@scottalanmiller Thanks. Thought I had done that, lol.

We think that the issue was tied to performance. We saw the system being driven really hard, there is a lot going on behind the scenes. Our infrastructure upgrade this morning seems to have addressed the issue well.

@danp said in Sodium --:

Just checked in Chrome and I get this --

Exception in template helper: TypeError: Cannot read property 'company' of undefined at Object.unitGroups (https://sodium.waxquixotic.com/app.js?hash=9a69b28b89efe0a1f976612c19bd1154b5baa7e4:1656:35) at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:185:18 at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:112:41 at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:191:182 at Function.Template._withTemplateInstanceFunc (https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:714:12) at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:191:74 at Object.Spacebars.call (https://sodium.waxquixotic.com/packages/spacebars.js?hash=ebf9381e7fc625d41acb0df14995b7614360858a:14:14) at https://sodium.waxquixotic.com/app.js?hash=9a69b28b89efe0a1f976612c19bd1154b5baa7e4:1:31142 at Blaze.View.<anonymous> (https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:172:181) at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:120:252

That's just initial load. Won't effect anything. the client side threw that error before it read from the server side subscription. I just don't have a catch wrapped around it yet. Not a big deal.

@gjacobse said in Sodium: Custom Ticket Views:

@danp said in Sodium: Custom Ticket Views:

@quixoticjeremy said in Sodium: Custom Ticket Views:

that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.

Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.

I dont' get auto-logged out either.

No one does yet.

@quixoticjustin said in Sodium: Apply Updates:

Yeah, lots of cleaning up needed for the patch system. It is early and mostly works, but leaves a lot to be desired yet :)

We are working on a design for a patching dashboard that will give a lot more power specifically around patching.

Exactly, not a lot going to be fixed up on the way it looks currently when a lot of work is going to be going into this in the near future to give a lot more functionality.

This issue has been resolved and will be fixed in the next release.

@danp said in Sodium: Ticket layout:

@scottalanmiller said in Sodium: Ticket layout:

Having delete anywhere that people look at it all of the time is probably bad. That's a super special case button that should almost always route to a manager for approval and should be trivially disabled as it often would need to be forbidden.

Along this lines, perhaps this should be a setting under Group Permissions.

This could definitely be a good route to go with this.

Sounds like a solid enough plan. @QuixoticJeremy

@nerdydad said in SodiumSuite Pricing Model:

Like...free forever, no restrictions? How are you going to monetize this? Ads such as ML?

Discussed has been ads and extra services such as logging.

Hopefully soon-ish there will be workflows for things like ticket closings so that there can be customer defined actions, checks, or whatever when something like that happens.

@gjacobse said in Soduim: Workstation OS/CPU Information page:

This is just a formatting item:

Any chance to expand the CPU % in use at the bottom?
@Sodium

I'll be sure to take a look :)

Any chance to add the Del View on Helpdesk:

@nerdydad said in Fun Sodium Slogans:

@quixoticjustin said in Fun Sodium Slogans:

Sodium, Reactive and Useful

Liking that one the most.

That one will be better when we get moved to an actually reactive interface. Till then, it's funny but a bit misleading :)

@quixoticjustin said in Sodium: Tab / Page title:

Good idea, maybe direct links to different sections as well so that they can be opened directly and saved as default pages or whatever. Different people will want to start with different numbers of tabs and at different points.

Cool.. I tried the Scroll wheel click to open in new tab and that didn't work... which is a separate issue,.. but ...

Awww, I just noticed this and didn't have the chance to do some chemistry puns... Oh well, here's one... Sodium hypochlorITe.

@quixoticjeremy said in Sodium: Can't login 8/21 1:50PM EST:

@dashrender said in Sodium: Can't login 8/21 1:50PM EST:

@quixoticjeremy said in Sodium: Can't login 8/21 1:50PM EST:

@travisdh1 said in Sodium: Can't login 8/21 1:50PM EST:

Rolling back around to this... LastPass just got it right, I have no idea what changed on that end: bad feeling.

LOL well kudos to them for finally getting it right at least :)

I never had an issue with Sodium and LP.

Sounds to me like there might have been an issue somewhere between the chair and the keyboard for Travis on this one :).

What ever gave you that idea.... not like I haven't missed the difference between the one word in the popup box that says "replace" instead of "add" before... really.

@scottalanmiller said in August 18 Sodium Update Roundup:

Avatars are pretty cool. It immediately makes the whole thing feel more polished, for one. But it also means that a lot of times you can shrink things and use little avatars to clean up screen real estate to make things easier.

Yep and that's definitely the direction this will head. This release in particular was just getting the foundation of avatars in place but it will be used all over the place eventually.

@quixoticjeremy said in Sodium: Device Uptime:

@scottalanmiller said in Sodium: Device Uptime:

Uptime in friendly numbers, rather than seconds, would be nice, too.

What? You don't want to figure out what 4829383 seconds is in terms up of days, hours, minutes and seconds? Here I thought everyone enjoyed that math.

Can't we convert it to a Star Date?

Do reboots have to happen at the time of update? Or can they wait? Any reason to delay updates rather than just delaying the reboot?

@gjacobse said in Sodium: Machine List Blank on previous:

I set a filter to limit what I see in the machine list to just two primary areas - that which I deal with directly.

Seeing the next / previous buttons at the bottom I cycled through - and hitting previous 'one to many times' leaves the machine list blank. Clicking next does return to content.

Yep this actually is a side effect of the new release to dashboard (which incidentally was never posted about). You will see a fix for this in the next release!

@quixoticjeremy would be nice. I'm ready to be using that one regularly.

@dustinb3403 said in Sodium Helpdesk: Cannot Change Organization After Ticket Creation:

@scottalanmiller said in Sodium Helpdesk: Cannot Change Organization After Ticket Creation:

@dustinb3403 said in Sodium Helpdesk: Cannot Change Organization After Ticket Creation:

I would think not changing the organization of the ticket would be a good thing in most cases.

Add an option, but also a confirmation.

Are you sure you want to change this tickets Org to " "?

"Most cases." Problem is, if there are any cases, it needs to be able to be changed. You don't want ticket data going to the wrong entity. I can't think of any case where it would be okay to be locked.

That was my point, allow the change, but confirm it before it's set. You don't want a ticket getting moved from one org to another org with sensitive information in it, by mistake.

Makes sense.

@travisdh1 said in Working on the Data collection job at the moment:

@quixoticjeremy said in Working on the Data collection job at the moment:

I have completed working on this for now. Moving forward if there is a delay in check in and your machine is on, treat like a bug and contact me.

Looking good here.

Perfect, server just went down briefly for another very small release (idiotic me forgot to move the logging level back down so I was getting spammed with information I don't need as I monitor the server (yes this needs to be changable but atm is hardcoded)).

What are likely departments for people to choose...

IT HR Operations Finance Facilities Catering Core Management Sales Marketing Security

Added Mac OS 10.12 as now working!

@bnrstnr said in Centos 7 Minimal Install:

Is there ever a reason to go with one of the other security policies for centOS?

Depends where you work, usually this is set for government standards for example:
https://en.wikipedia.org/wiki/Federal_Information_Processing_Standards

So theoretically if you work for the Government agency they will require you to choose certain protocols, and those profiles will make your life easier.

The team is wrapping up for the night. It's been a long, productive night. See everyone tomorrow as we attempt to get more updates rolled out for you.

@quixoticjustin said in Sodium Agent: Which ports:

@quixoticjeremy said in Sodium Agent: Which ports:

@quixoticjustin said in Sodium Agent: Which ports:

That's correct. We encrypt on both authentication and on payload. We should make an FAQ page about that. Another item for the task list ;)

So many things to do, so little time.

Yeah, the task list is just getting longer and longer.

Speaking of which, have you been watching your burn down list grow? haha

But let's face it, my list of work is ALWAYS massive. (which is a good thing)