Ok I'm wondering about the BBB,
I have always be told and felt that they were a trust worthy source for info on a company.
I would hope that that would take a neutral stance and provide mediation when needed. I have seen good and bad things about companies on there
I have seen a post from about a year ago, and how they aren't really to be trusted.
Now I have always tried to operate with fairness to myself and my customers, and I I tend to bias my customers more.
I know this will bring out some discussion.
I ask because how many people "Companies" look at a BBB status about another organization before they do business with them?
I have been working in my area, and one of the areas largest companies was knocking on my "Door" they are valued at somewhere around 100mil. They have had some IT issues and needed some help.
I have recently received a call again from them this past month (I missed it, and they didn't leave me a message) I only have one contact there and he said it wasn't him. Which means it is likely the CIO or other C level. (He was going to set up a meet)
I started this thread because the BBB called, and said there had been inquiries into my business by several larger companies in my area. Coincidence... Maybe, But not sure it is possible.
It is also possible that is just the hook phrase, and its not true.
My thought is, if there are companies out there that still rely and trust them for "Assistance" in a decision on whether or not to do business. Maybe it could be helpful. I have zero desire to squash negatives, they happen. It is through the resolution of those issues and how you handle it, that others will determine if they will conduct business with you.