Posts made by pmoncho

@scottalanmiller

I misread that. Yeah only 140 agents.

Apparently I am far behind.

@scottalanmiller said in MeshCentral - Anyone tried this?:

I just counted. Our is up to 343 users on it now! Just a tad bit of use there.

Awesome.

I am only up to 140 myself. Still running beautifully on a vultr $5 Ubuntu instance.

@jaredbusch said in Will faxes ever die - cheapest way to forward a DID:

Copper is going away this year.

In August 2019, the FCC issued order 19-72A1, mandating that all U.S. POTS lines get replaced with an alternative service by August 2, 2022.

FCC Source: https://transition.fcc.gov/Daily_Releases/Daily_Business/2015/db0925/FCC-15-97A1.pdf

I just skimmed this doc.

If I am understanding the gist correctly, they basically want VOIP everywhere correct?

@dashrender said in Job offer:

@scottalanmiller said in Job offer:

@pmoncho said in Job offer:

@dashrender said in Job offer:

@pmoncho said in Job offer:

@jasgot said in Job offer:

@wrcombs said in Job offer:

+~$6.00 an hour.

12k/year isn't worth the risk included with this offer.

I think we would need to figure out the % of "raise?" A possible 30% raise may/may not be worth the risk.

yeah - figuring it out is the trouble.
He's currently accustomed to getting x amount of OT - and that money is part of his daily life - so that has to be counted in there as well.

I had a job once where I was paid $11/hr - normally would be making $22K/year, but my OT made it much closer to 30K/year. My next job was at $35K/year - huge hourly increase, but take home difference was small - but it was nice to move down to a normal 40 hr work week.

Good point. I must have missed the OT part.

I haven't seen a 40 work week in 25+ years so I understand about melding OT money in one's daily life.

As an employer, we deal with that a lot. Had a meeting about all the people living on neverending overtime here just today.

that really seems like two problems - one, an employee has the need for more income. and two, the company has more work to be accomplished than a single person can do.

As an employee - I would assume (though not always true) that the employee would like to stick to the more normal work hours giving them more personal/home/family time...

In my situation, IT is only about 65% of the job. The other 35% is dealing with our LOB app, client app support, along with a bunch of other stupid little stuff.

I always looked at this way, I am considered a Manager/Supervisor also. Coming from the restaurant industry, the Managers/Supervisors had 45-55 hour weeks no matter what so it has never bothered me. To top it off, my boss and I had a darn good working relationship until she passed.

@dashrender said in Job offer:

@pmoncho said in Job offer:

@dashrender said in Job offer:

@pmoncho said in Job offer:

@jasgot said in Job offer:

@wrcombs said in Job offer:

+~$6.00 an hour.

12k/year isn't worth the risk included with this offer.

I think we would need to figure out the % of "raise?" A possible 30% raise may/may not be worth the risk.

yeah - figuring it out is the trouble.
He's currently accustomed to getting x amount of OT - and that money is part of his daily life - so that has to be counted in there as well.

I had a job once where I was paid $11/hr - normally would be making $22K/year, but my OT made it much closer to 30K/year. My next job was at $35K/year - huge hourly increase, but take home difference was small - but it was nice to move down to a normal 40 hr work week.

Good point. I must have missed the OT part.

I haven't seen a 40 work week in 25+ years so I understand about melding OT money in one's daily life.

wow - 25 years of OT... most companies hate OT... though, it's likely cheaper than highering another person.

Yep. That is how my old boss figured it. I did manage a couple other co-workers over the years but as tech has changed, so has the need for additional IT employees.

@dashrender said in Job offer:

@pmoncho said in Job offer:

@jasgot said in Job offer:

@wrcombs said in Job offer:

+~$6.00 an hour.

12k/year isn't worth the risk included with this offer.

I think we would need to figure out the % of "raise?" A possible 30% raise may/may not be worth the risk.

yeah - figuring it out is the trouble.
He's currently accustomed to getting x amount of OT - and that money is part of his daily life - so that has to be counted in there as well.

I had a job once where I was paid $11/hr - normally would be making $22K/year, but my OT made it much closer to 30K/year. My next job was at $35K/year - huge hourly increase, but take home difference was small - but it was nice to move down to a normal 40 hr work week.

Good point. I must have missed the OT part.

I haven't seen a 40 work week in 25+ years so I understand about melding OT money in one's daily life.

@jasgot said in Job offer:

@wrcombs said in Job offer:

+~$6.00 an hour.

12k/year isn't worth the risk included with this offer.

I think we would need to figure out the % of "raise?" A possible 30% raise may/may not be worth the risk.

@siringo said in What Are You Doing Right Now:

I've never seen a smashed up human, hope I never do, but if their brain is exposed, there's usually not much hope for them.

I've only see one smashed up human with brain matter exposed and somehow she lived. Plus it all happened right if front of me.

4 lane express way, 1976 Chevy Nova going about 75mph, Eastbound, crossed over median, bounced up and landed on front driver side of a 1984 Pontiac Fiero going Westbound then proceeded to flip end over end. It was like scene out of the movies. Ladies head was crushed between the top/bottom of driver side window.

It seems like 33 years ago was just yesterday. Thank goodness I have never seen anything else like it again.

Is there any way to use a BlueTooth transmitter?

Don't know if the app on her phone can receive input that way or not.

@dashrender said in Email retention for non-regulated businesses?:

@pmoncho said in Email retention for non-regulated businesses?:

@dashrender said in Email retention for non-regulated businesses?:

@scottalanmiller said in Email retention for non-regulated businesses?:

@pete-s In the US they tend to say "as short as possible." Email is always a legal quagmire and the best thing to do is to delete is as quickly as possible. Which, of course, can't be that fast. So we are generally talking 1-2 years. But you rarely want to keep it longer not because it likely contains details of people breaking the law, but because a legal discovery request is extremely expensive and a great way to attack even otherwise honorable businesses. It's a huge cost you can leverage against someone that they can only reasonably mitigate by not having much email to go through.

Man - that would be so awesome. But even if management did agree that - you'd have people that would be looking for ways to maintain the data for a much longer period - like printing and saving in a cabinet.. shudder.

I like many of the replies I get about cleaning out email. "Why, its free!" "Why, my 50 GB of email is nothing when we have 16TB drives for $200" "Why do I have to remove email older than 13 years, it isn't hurting anyone" "Why would I do that, I may need it later (Medicare Newsletters prior to 2010)" and the list goes on and on.

Exactly!

Then my next question is - if something is so important that you need to keep it - why is it in email in the first place? Why can't you get that data someplace else more related to whatever it is you're saving it for? (That said, I realize that other documentation for something simply don't exist).

Don't you dare get me started down this path. I had HUGE arguments about this with an ex-employee over the period of 10 years. The user could not/would not understand her email box is not a document database / DMS. The last I counted, she had over 300 different nested folders in her email.

Now that the user is gone, their mail copied to a shared mailbox for management to hunt/search and waste their time with if they choose.

@dashrender said in Email retention for non-regulated businesses?:

@pmoncho said in Email retention for non-regulated businesses?:

@dashrender said in Email retention for non-regulated businesses?:

@scottalanmiller said in Email retention for non-regulated businesses?:

@pete-s In the US they tend to say "as short as possible." Email is always a legal quagmire and the best thing to do is to delete is as quickly as possible. Which, of course, can't be that fast. So we are generally talking 1-2 years. But you rarely want to keep it longer not because it likely contains details of people breaking the law, but because a legal discovery request is extremely expensive and a great way to attack even otherwise honorable businesses. It's a huge cost you can leverage against someone that they can only reasonably mitigate by not having much email to go through.

Man - that would be so awesome. But even if management did agree that - you'd have people that would be looking for ways to maintain the data for a much longer period - like printing and saving in a cabinet.. shudder.

I like many of the replies I get about cleaning out email. "Why, its free!" "Why, my 50 GB of email is nothing when we have 16TB drives for $200" "Why do I have to remove email older than 13 years, it isn't hurting anyone" "Why would I do that, I may need it later (Medicare Newsletters prior to 2010)" and the list goes on and on.

Exactly!

But you do have a reply as to - Why - it's not hurting anyone - yes, yes it is.. it's hurting the company if we ever get sued and have to do a legal discovery through that data - not only is it time consuming - the information could be damning either for the thing they are looking for or something completely unrelated.

This explanation has fallen on deaf ears numerous times. As they say, people learn best from pain. So until it happens and the company has to fork out $$$$ for discovery, it won't change. Heck, it may not change after that.

@dashrender said in Email retention for non-regulated businesses?:

@scottalanmiller said in Email retention for non-regulated businesses?:

@pete-s In the US they tend to say "as short as possible." Email is always a legal quagmire and the best thing to do is to delete is as quickly as possible. Which, of course, can't be that fast. So we are generally talking 1-2 years. But you rarely want to keep it longer not because it likely contains details of people breaking the law, but because a legal discovery request is extremely expensive and a great way to attack even otherwise honorable businesses. It's a huge cost you can leverage against someone that they can only reasonably mitigate by not having much email to go through.

Man - that would be so awesome. But even if management did agree that - you'd have people that would be looking for ways to maintain the data for a much longer period - like printing and saving in a cabinet.. shudder.

I like many of the replies I get about cleaning out email. "Why, its free!" "Why, my 50 GB of email is nothing when we have 16TB drives for $200" "Why do I have to remove email older than 13 years, it isn't hurting anyone" "Why would I do that, I may need it later (Medicare Newsletters prior to 2010)" and the list goes on and on.

@dashrender said in New customer - greenfield setup:

@pmoncho said in New customer - greenfield setup:

@dashrender said in New customer - greenfield setup:

User education is next thing - and we do provide user education at hiring and then once a year. I really wonder - for the average worker - how effective is it? I think the answer to this comes down to your employees themselves. Again, someone also already mentioned that as well.

In my company, KnowBe4 has been really good. Users get yearly and quarterly videos and are encouraged to ask questions. Plus I setup a random monthly phishing scam test in addition to my very targeted bi-annual spear phishing tests I setup.

I really like it when users ask for help to decipher whether an email is phishing or not. We go over the potential red flags and if it is a Phishing test, I will let the user decide whether to click the link or not. 99% of the time they pass. If they click it, we have a small chat right then and there about what just happened.

Management only gets serious about it when they hear something in the news or through the client grapevine. Then its all hands on deck until.....

IMHO, it has been pretty effective when they see demonstrations of what is possible as compared to letting them read a PowerPoint, answer a couple questions and move on. Kind of like the great Medical - Fraud, Waste and Abuse presentation. All I hear is, "Ugh, anyone have the answers?" or similar statements.

Yeah, I've been asking for a solution like this for years. I even did one of their free tests, and the amount of people (and the specific people) who failed it was staggering (OK not really - come on, we know users). But the board just said - come on, can't you just train them? which I replied - no, I can't. it's not my skillset and the other features included in these packages would take ages for someone like me to develop, etc - they still said no.

Now fast forward to now - new CEO, new board members - those two groups have decided to buy into training solution because of other reasons.. and this solution does include some computer smarts type training.

We have KB4 Gold package that is good enough for us. No need to go above that for the medical field IMHO.

@dashrender said in New customer - greenfield setup:

User education is next thing - and we do provide user education at hiring and then once a year. I really wonder - for the average worker - how effective is it? I think the answer to this comes down to your employees themselves. Again, someone also already mentioned that as well.

In my company, KnowBe4 has been really good. Users get yearly and quarterly videos and are encouraged to ask questions. Plus I setup a random monthly phishing scam test in addition to my very targeted bi-annual spear phishing tests I setup.

I really like it when users ask for help to decipher whether an email is phishing or not. We go over the potential red flags and if it is a Phishing test, I will let the user decide whether to click the link or not. 99% of the time they pass. If they click it, we have a small chat right then and there about what just happened.

Management only gets serious about it when they hear something in the news or through the client grapevine. Then its all hands on deck until.....

IMHO, it has been pretty effective when they see demonstrations of what is possible as compared to letting them read a PowerPoint, answer a couple questions and move on. Kind of like the great Medical - Fraud, Waste and Abuse presentation. All I hear is, "Ugh, anyone have the answers?" or similar statements.

@scottalanmiller said in What Are You Doing Right Now:

Doing an MS SQL Server 2019 on ubuntu 20.04 install.

Express, Standard or Enterprise?

Just for fun?

@dashrender said in Staying at your shitty employer is your fault:

yeah, the whole social aspect is the question.

I think if the work day cut down to say 5-6 hours instead of 8, where you're jobbed-out focused on work because there are few to no distractions when you're at home (yeah right) compared to the drop into your cube conversations, or water cooler talk, etc... and giving those BS hours back to people might be the difference.

but who the hell knows?

Found this post today from 9/21

https://www.atlassian.com/blog/teamwork/4-day-workweek-productivity-wellbeing-results

Your idea is not that far fetched. It looks like it can have some good results also.

@jaredbusch said in ER-X firmware Upgrade:

@pmoncho said in ER-X firmware Upgrade:

@jaredbusch said in ER-X firmware Upgrade:

@pmoncho said in ER-X firmware Upgrade:

The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.

At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.

This has been a known issue with the ER-X from day 1.

I have now updated my upgrade process. Backup config, confirm download of currently loaded firmware is available, reboot, delete backup firmware, update firmware.

Now that I am on the 2.X line with all devices, I simply click the upgrade button within UNMS (now UISP).

Full Process:

• Log in to UNMS
• Click to reboot router
• Wait for it to come back online
• Click upgrade

Interesting.

What did UI change in 2.X line that makes you trust just upgrading vs the 1.XX line?

@stuartjordan said in ER-X firmware Upgrade:

Glad I didn't get this issue when I upgraded to the latest version.

I'm glad you didn't either. This stinks. As this is for home, didn't think there was a reason to buy two.

Using other individuals previous experiences, in addition to my own, I have no revamped my upgrade process.

@jaredbusch said in ER-X firmware Upgrade:

@pmoncho said in ER-X firmware Upgrade:

The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.

At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.

This has been a known issue with the ER-X from day 1.

I have now updated my upgrade process. Backup config, confirm download of currently loaded firmware is available, reboot, delete backup firmware, update firmware.

@dashrender said in ER-X firmware Upgrade:

@pmoncho said in ER-X firmware Upgrade:

@dashrender said in ER-X firmware Upgrade:

@pmoncho said in ER-X firmware Upgrade:

@notverypunny said in ER-X firmware Upgrade:

There's mention of a tftp recovery option in the link below:

https://community.ui.com/questions/EdgeRouter-X-bricked-after-factory-reset/12c82f1b-8fd1-47ec-9a92-88ec81ea208b

Don't know if it still applies but might be worth trying.

Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4

and
https://help.ui.com/hc/en-us/articles/360019289113

I was looking at similar posts. I think I will look into the USB-TTL device.

Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.

wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.

The ER-X doesn't have a console port so you have to open it up, use a USB-TTL to connect to the serial port PINs on the board.

Oh yeah - One of the reasons JB disliked this device!

Yep. Bummer. I found this on Amazon:
https://www.amazon.com/gp/product/B07WX2DSVB/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

Someone already used it on an ER so hopefully it will work for me too.