With the release of iOS 8, and the recent talk about the different iOS devices we all seem to have -

What are some of the tools you have for day to day IT troubleshooting?

@Dashrender said:

@g.jacobse said:

@JaredBusch said:

@Hubtech said:

I had one of these pop up at a client a month or so ago. whoever configured the switches didn't leave their login info so i wasn't able to use the management. ended up super sleuthing and found it by using a "sniffer" that basically just polled the stregnth of the AP. old school

I would do this. turn the wifi back on and sniff the signal.

Since it looks like I"ll be here half the weekend, I may do this. of course that is if I can reach it... I'm about to dig out a unused box to see if I can still reach it and go from there. My hope is that someone will figure out they aren't getting what they used to and call someone and ask - or call me about it. that would be nice and 'fast'.
Otherwise it'll have to be sniffed. Which I don't really have gear for.. If I can find my kindle, it may help being a poor mans triangulation...

Ping the IP of the Linksys, then type arp -a | findstr IPADDRESS
this will tell you the MAC of the device. Then go to your switch(es) and look through their MAC tables to find what port that MAC is on. Then look at your building map for that port location, done.

If I wasn't still someone miffed and other choice words I won't use I'd laugh...

Uhm... I don't have one. It would really be nice to have one,.. but with all the spot fires and 'crash' calls... I don't get time to address things like that.... Some day maybe... if I survive that long.

@JaredBusch said:

@Hubtech said:

I had one of these pop up at a client a month or so ago. whoever configured the switches didn't leave their login info so i wasn't able to use the management. ended up super sleuthing and found it by using a "sniffer" that basically just polled the stregnth of the AP. old school

I would do this. turn the wifi back on and sniff the signal.

Since it looks like I"ll be here half the weekend, I may do this. of course that is if I can reach it... I'm about to dig out a unused box to see if I can still reach it and go from there. My hope is that someone will figure out they aren't getting what they used to and call someone and ask - or call me about it. that would be nice and 'fast'.
Otherwise it'll have to be sniffed. Which I don't really have gear for.. If I can find my kindle, it may help being a poor mans triangulation...

@ajstringham said:

@Hubtech said:

@g.jacobse said:

This morning fun-escaped was half the network was down for some reason. Won't recount most of it, but it boils down to an Linksys WRX54 device was sending out DHCP in the 192.168 arena. Our network is configured to 10.0, so the change in IP was throwing people into oblivian when trying to get to servers or the internet. Others were 'ok' for most things.

Searched around the office for the offending device (person) but wasn't able to locate it. I had a PC that was pulling DHCP from it which is how I knew what type of device it was. Using a browser I attempted to log in... but failed.

It took about 20 minutes of cycling USERID and passwords to come upon the default USERID (blank) and password. I was in and could take it down.

I don't know where it is,.. but I've turned off DHCP, the wireless and changed the Admin Password. There were no listed DHCP leases.

It's been a fun morning.

Question: Is there some way to prevent this from occurring?

dont use dhcp.

DHCP is standard in an environment. No real good way to avoid using it unless you want to manage static IPs for every device and workstation. That's way more hassle than it's worth.

** It's likely someone plugged in the device** thinking it was a switch, or to bypass the company wifi, or to just get a wifi signal for their phone where they can't normally get one.

Oops - I may have left that out. That is what I suspect - I havea EdgeMAX lite running DHCP currently. This just popped up out of no where..

I updated last night, I haven't gotten to far into it. But it appeared that it only need about 900MB.

This morning fun-escaped was half the network was down for some reason. Won't recount most of it, but it boils down to an Linksys WRX54 device was sending out DHCP in the 192.168 arena. Our network is configured to 10.0, so the change in IP was throwing people into oblivian when trying to get to servers or the internet. Others were 'ok' for most things.

Searched around the office for the offending device (person) but wasn't able to locate it. I had a PC that was pulling DHCP from it which is how I knew what type of device it was. Using a browser I attempted to log in... but failed.

It took about 20 minutes of cycling USERID and passwords to come upon the default USERID (blank) and password. I was in and could take it down.

I don't know where it is,.. but I've turned off DHCP, the wireless and changed the Admin Password. There were no listed DHCP leases.

It's been a fun morning.

Question: Is there some way to prevent this from occurring?

What's your favorite laptop with full dock:?

I must be missing something in the translation (not language). Looking at the Main O365 Users console I don't see how that would be.
Looking in Exchange, OWA Activsync is not disabled. IMAP POP3 are.

Or do you mean when setting it up on my phone... ?

As the song says - Blame it on my ADD....

@ajstringham said:

@g.jacobse said:

Previously I had the iPhone 4,.. not compatible with O365 and the new OWA software.

So now I have a 5c and when I enter my UID and Pass - it fails. I can't see it being due to my MX record not pointing correctly,.. but I've tried both [email protected] and [email protected]. Both directions fail.

What would cause that?

If you're using Office365, what is your server address? It should be outlook.office365.com and smtp.office365.com for SMTP. Can you verify these?

Good question on teh server address.. I've searched for that a few times over the last month and have yet to find out.
As for what type of account was created - Not sure what you mean there... @scottalanmiller and NTG got me set up with my organization on O365.

Previously I had the iPhone 4,.. not compatible with O365 and the new OWA software.

So now I have a 5c and when I enter my UID and Pass - it fails. I can't see it being due to my MX record not pointing correctly,.. but I've tried both [email protected] and [email protected]. Both directions fail.

What would cause that?

It's about what I thought. If the RAID /Array changed, then it's pointless to try to pull data. Test and move forward.

I have a box of drives.. Pulls from system to be recycled. Good and 80GB plus.. maybe I'll keep them. If they are 40GB and less,... targets for the boomstick....
Thanks @ajstringham and @Dashrender

Curious - I have some drives that are pulls from one server or another here (there are several in use, and several more that haven't been used since I started last year.

I don't know they state of the data or the drives... A note has been written on the label "GOOD".

There is no way to check to see if there is retrievable data on it since I don't know the configuration of the array is there?
Since I don't know what system they came from, how the array was configured or how many drives were in the array - It's pretty much pointless to try - am I correct?

Just want to confirm my thoughts before I move on....

@Dashrender said:

I'm surprised you don't have a conductivity issue - maybe carboard is more electrically neutral than I though?

It would be unless it had picked up moisture - ambient air humidity will give paper products (cardboard) a varied about of conductivity. Higher the moisture, the higher the conductivity.

@Dashrender said:

How could this be AV or firewall related? From my desktop, my Outlook, I have around 30 profiles setup in the mail control panel applet. This allows me to switch to any of those users when I launch Outlook.

Uh - silly question but why? What would be the reason to switch to one of 30 users? And why not just add them to your account?

I don't see the rational.

My understanding of how O365 works isn't the greatest. @scottalanmiller may know more about it.

When you create your O365 account you by default get the domainx.onmicrosoft.com account. There is no way around it, and no way to remove it.

Once you add your domain, and point your MX record over does it 'matter'. Your domain has to be verified to be added to the MS servers prior.

While I'm still in transition, mail to [email protected] will reach the user, as would [email protected] (in my case via the migrate script).

If you have Multiple domains in your 'tree' I don't think that would matter. It's just an add on and still goes 'through' domainx.onmicrosoft.com

I think.... In theory.

Interesting,.. But you may try to look under the main O365 Admin, Users tab and then select the user.
Under USER Details you'll find (at least that is what I find) the User name, and drop down for the domain.

Is that what you are looking for?

@scottalanmiller said:

Would be funnier if there was a sensor on the seat that tells how long it was sat upon.

Then based on that amount of time starting to nag him about his,.. uhm... well,.. don't think I need to really say it.

What resources we havve are grossly mismanaged and poorly configured. There is no way I could ever 'fix' in one weekend, or even one 'action'

Some general Stats:

Two main business units, One organization but comprised of different ares. We are a Non Profit, so pricing isn't going to be an issue.

Between the two, there are roughly 300 to maybe 400 staff. Transportations has about 40 (including drivers); Each program has about 15 each, Admin staff is about 30 or so, teachers about 140 - 200 depending on the time of year.

One side runs Server 2003 with AD and Exchange, File and Print services: 200-250 users.
Other side is the big mess:

• Fiscal server - SQL Abilia MIP Fund accounting
• HR Server - Sage software
• Transportation server - SQL - Routematch (which is crap)
• WX server - FS - access db
• Shared server - FS

No AD, F&P services are running, email is being moved to O365, so reduction of services needed.

We have offices in nine counties, but only six or so persons per site. The idea behind the thin client is that documents in the remote offices are at risk. But the idea is to have a off site back up as well. We have a few places to put it,.. so that's not a problem.

File and Print services are 'hogs' nor is AD, but I want to make sure that it's done right as opposed to the crap shot S&&) that's there now.

I figure, built an AD and FS box, then start pulling things in, setting up prper file shares and security. I have 2 boxes that could be just rebuilt and put back into service...

Looking over the thread Additional 2012r2 License Question Has me thinking of how I need to move forward to clean up this mess of a 'network'.

We won't have the need for Exchange with running O365, so mainly I will only need AD, File&Print services, and 2 SQL system and a app that is really Access DB - and backup services.

With that in mind, Is a single box (well built) box) with 2 VMs adequate for what I need? or should I spring for 4 VMs? My main concern and focus is getting AD with F&P going so I can move everything over and deal with some security issues, and retire some equipment.

Additionally, we have offices in 10 counties now. Which means quite a bit of upgraded hardware (Currently lots of WinXP) needed. Could I go ThinClient and host all of the apps (Office, files etc) here?

Well,.. glad I went and looked before I went and replied.

In my O365 account I have a rule for myself that drops mail that contains [SPAM] to my deleted items folder. I never see it. I did go look, and there is about 2 dozen in the folder.

Although I also must admit that my MX record hasn't been pointed yet to my O365 domain. So this could account for some of it.