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    Split 0365 domain...Remove .onmicrosoft.com from exchange users. Any Help?

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    • ?
      A Former User
      last edited by

      So i've got a client who has 15 of their 100 email users on o365, the other email is hosted through their website provider. so we've got 85 .domain.com addresses and 15 .domain.onmicrosoft.com addresses. I can't seem to get the onmicrosoft to go away....any help?

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      • gjacobseG
        gjacobse
        last edited by

        Interesting,.. But you may try to look under the main O365 Admin, Users tab and then select the user.
        Under USER Details you'll find (at least that is what I find) the User name, and drop down for the domain.

        MAN-0365User.png

        Is that what you are looking for?

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        • DashrenderD
          Dashrender
          last edited by

          How does a split domain work? Does all the email get delivered to O365, and then MS forwards on the accounts not specifically on O365 to your internal server?

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          • T
            technobabble @Dashrender
            last edited by

            @Dashrender I want to know this also!

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            • gjacobseG
              gjacobse
              last edited by

              My understanding of how O365 works isn't the greatest. @scottalanmiller may know more about it.

              When you create your O365 account you by default get the domainx.onmicrosoft.com account. There is no way around it, and no way to remove it.

              Once you add your domain, and point your MX record over does it 'matter'. Your domain has to be verified to be added to the MS servers prior.

              While I'm still in transition, mail to [email protected] will reach the user, as would [email protected] (in my case via the migrate script).

              If you have Multiple domains in your 'tree' I don't think that would matter. It's just an add on and still goes 'through' domainx.onmicrosoft.com

              I think.... In theory.

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