BackBlaze vs. CrashPlan
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@dafyre We do not currently have any local backup features as a part of our service. There's already a number of services and softwares available to do so, many for free. We also feel that having local and offsite backups which are managed by different softwares/services reduces risk due to bugs or software issues.
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@ChristopherBB said in BackBlaze vs. CrashPlan:
@dafyre We do not currently have any local backup features as a part of our service. There's already a number of services and softwares available to do so, many for free. We also feel that having local and offsite backups which are managed by different softwares/services reduces risk due to bugs or software issues.
Thanks for the heads up. That's actually not a bad thing to consider either.
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@ChristopherBB Why does the upload take so long for a business account? If there is a minor change to a word document, I wouldn't think that it would take hours to upload and become available. What if a drive crashed in that time, and the person who was working on the document needed it back right away?
Does it take hours to actually upload, or does it take hours to become available for restore? Chatting with tech support, I was told it would take 8-24 hours to actually upload, after hitting Backup Now.
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@BBigford said in BackBlaze vs. CrashPlan:
@ChristopherBB Why does the upload take so long for a business account? If there is a minor change to a word document, I wouldn't think that it would take hours to upload and become available. What if a drive crashed in that time, and the person who was working on the document needed it back right away?
Does it take hours to actually upload, or does it take hours to become available for restore? Chatting with tech support, I was told it would take 8-24 hours to actually upload, after hitting Backup Now.
These questions all boil down to your RPO, most offices that I've worked at start at one day, and work backwards based on need from there. Assuming the one backup a day situation, those backups would typically take place after the end of the work day, so say 10 PM.
If you have an incident, you're loosing a full day of work. Obviously this doesn't work for everyone, and you need to find a solution that fits your requirements and budget.
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@BBigford Functionally personal and business accounts work the same. It's the exact same client software, so it should be working as I outlined above. I believe the point our chat agent was attempting to make was that other factors (sleep, shutdown, disconnection from the internet, user behavior) could result in additional delays, so sometimes allowing time is all that's needed.
Assuming the computer is powered on, connected to the internet, and awake while the Backblaze software is running on the "Continuous" backup schedule, I would expect a file to take no more than 4.5 hours to be indexed, uploaded, and then available for restore.
If that's not the behavior you're seeing, we should definitely troubleshoot further. In which case, please submit a support ticket and we'll be glad to help. If you address it to me (Chris or Christopher), the ticket will come to me directly. Here's the submission form: https://help.backblaze.com/hc/en-us/requests/new
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@Dashrender said in BackBlaze vs. CrashPlan:
@BBigford said in BackBlaze vs. CrashPlan:
@ChristopherBB Why does the upload take so long for a business account? If there is a minor change to a word document, I wouldn't think that it would take hours to upload and become available. What if a drive crashed in that time, and the person who was working on the document needed it back right away?
Does it take hours to actually upload, or does it take hours to become available for restore? Chatting with tech support, I was told it would take 8-24 hours to actually upload, after hitting Backup Now.
These questions all boil down to your RPO
That's a good point to make. I've been looking for a solution that allows for zero time between creating a document, and having it available for restore, for OSX. I have been unable to find a solution that allows for that kind of time frame, and also not allowing users to see each others backups (like how Time Machine in OSX Server doesn't allow for isolation with xSAN in the past releases). You can encrypt TM backups to have users not be able to interact with those restore volumes, but that is just more of a work around as far as I'm concerned... reasoning behind trying BB & CP. Our other servers and Windows workstations are backed up with System Center DPM, which allow for immediate restore after running a successful backup.
Bottom line: We haven't found a solution that fits for OSX.
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@dafyre said in BackBlaze vs. CrashPlan:
@aaronstuder said in BackBlaze vs. CrashPlan:
On second thought, then you lose the versioning on each PC. No thanks!
But you can, actually. :-)... Use Crashplan to back up your computer. Then set up the Free code on your granparents computer and it will back up to your computer as well.... Then you just add the folder where Crashplan puts your grandparents backups into the online backup bits, and done.
Edit: This is what I am doing with my Laptop at home... Laptop backs up (via Crashplan) to big computer... big computer backs up online.
Have you verified that the remote stuff is actually IN your backup? It is excluded by default.
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@BBigford said in BackBlaze vs. CrashPlan:
reasoning behind trying BB & CP. Our other servers and Windows workstations are backed up with System Center DPM, which allow for immediate restore after running a successful backup.
Well, that's case case with most products - though it sounds like CP has some sort of indexing it has to do on the server side post backup - so that's a drag.
Are there any more traditional backup products that can be used - hate to mention them, but something like Backup Exec - something that can backup to a local system, then push to a cloud source.
Also, I'm wondering - why do you need to worry about end point computers? Can't your users save all there work to a network drive?
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@JaredBusch said
Why does everyone keep complaining about CrashPlan and Java? Java is not installed on any Windows based system directly. If it uses it under the hood, I would not care.
Because if I can give my money to a company who is pro Java or free of Java. I pick the company free of Java.
Besides, Oracle is security focused...
http://arstechnica.co.uk/information-technology/2015/08/oracle-security-chief-to-customers-stop-checking-our-code-for-vulnerabilities/Oh wait that's not quite right.
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@Breffni-Potter said in BackBlaze vs. CrashPlan:
@JaredBusch said
Why does everyone keep complaining about CrashPlan and Java? Java is not installed on any Windows based system directly. If it uses it under the hood, I would not care.
Because if I can give my money to a company who is pro Java or free of Java. I pick the company free of Java.
Besides, Oracle is security focused...
http://arstechnica.co.uk/information-technology/2015/08/oracle-security-chief-to-customers-stop-checking-our-code-for-vulnerabilities/Oh wait that's not quite right.
Has anyone checked to see what Java is being bundled? Is it Oracle's or is it OpenJDK or some other?
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Has anyone checked to see what Java is being bundled? Is it Oracle's or is it OpenJDK or some other?
All I can see is this:
https://support.code42.com/CrashPlan/4/Configuring/CrashPlan_And_Java_Security
https://support.code42.com/CrashPlan/4/Getting_Started/Code42_CrashPlan_System_RequirementsJava JRE 1.7.0_45 (packaged with the CrashPlan app)
Windows: The CrashPlan installer includes Java and it is automatically installed with the app.
Mac:
Versions OS X 10.7.3 or later: The CrashPlan installer includes Java and it is automatically installed with the app.
Versions OS X 10.7.2 or earlier: CrashPlan relies on the system's version of Java. If Java is not found, you will be prompted to install it.
Linux: The CrashPlan installer includes Java and it is automatically installed with the app. -
Sounds like the Oracle version, but you can't always be sure.
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@Dashrender said in BackBlaze vs. CrashPlan:
@BBigford said in BackBlaze vs. CrashPlan:
reasoning behind trying BB & CP. Our other servers and Windows workstations are backed up with System Center DPM, which allow for immediate restore after running a successful backup.
Well, that's case case with most products - though it sounds like CP has some sort of indexing it has to do on the server side post backup - so that's a drag.
Are there any more traditional backup products that can be used - hate to mention them, but something like Backup Exec - something that can backup to a local system, then push to a cloud source.
Also, I'm wondering - why do you need to worry about end point computers? Can't your users save all there work to a network drive?
We could use something like Unitrends, but there are only about a dozen Macs so the cost isn't justified. I think we would end up running a few thousand if I remember right. I put OSX Server 10.11 on a laptop to test the new functionality. Not nearly as good as it used to be, and it was never really that good.
