Win10 modern apps try to take over for default application launcher
-
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
-
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
I'm not sure I get this. @Dashrender has said that Adobe Reader is the only app he, and by extension I assume his company, expects people to use. This isn't lazy IT just decent systems design.
-
@coliver said:
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
I'm not sure I get this. @Dashrender has said that Adobe Reader is the only app he, and by extension I assume his company, expects people to use. This isn't lazy IT just decent systems design.
I wasn't saying chosing one is. We have to have two, but not showing users how to do a basic function is lazy.
-
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Yes... I expect users to know this. This is one of those basic computer functions, like right-clicking and knowing how to use a keyboard.
-
@Jason said:
@coliver said:
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
I'm not sure I get this. @Dashrender has said that Adobe Reader is the only app he, and by extension I assume his company, expects people to use. This isn't lazy IT just decent systems design.
I wasn't saying chosing one is. We have to have two, but not showing users how to do a basic function is lazy.
I disagree. This isn't laziness, this is smart. Instead of educating a user on a task they should already know, @Dashrender is implementing a solution so that a helpdesk ticket doesn't come up, this can potentially save time and money. While enforcing, what I presume, is the companies preferred PDF reader. Granted depending on the amount of time @Dashrender is spending on this it could very easily turn into being more costly.
-
@coliver said:
@Jason said:
@coliver said:
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
I'm not sure I get this. @Dashrender has said that Adobe Reader is the only app he, and by extension I assume his company, expects people to use. This isn't lazy IT just decent systems design.
I wasn't saying chosing one is. We have to have two, but not showing users how to do a basic function is lazy.
I disagree. This isn't laziness, this is smart. Instead of educating a user on a task they should already know, @Dashrender is implementing a solution so that a helpdesk ticket doesn't come up, this can potentially save time and money. While enforcing, what I presume, is the companies preferred PDF reader. Granted depending on the amount of time @Dashrender is spending on this it could very easily turn into being more costly.
PDF isn't the only default program.. I disagree with treating the users as idiots. But that is the SMB mind set so whatever. Do that here and we'd fire you.
-
@Jason said:
@coliver said:
@Jason said:
@coliver said:
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
I'm not sure I get this. @Dashrender has said that Adobe Reader is the only app he, and by extension I assume his company, expects people to use. This isn't lazy IT just decent systems design.
I wasn't saying chosing one is. We have to have two, but not showing users how to do a basic function is lazy.
I disagree. This isn't laziness, this is smart. Instead of educating a user on a task they should already know, @Dashrender is implementing a solution so that a helpdesk ticket doesn't come up, this can potentially save time and money. While enforcing, what I presume, is the companies preferred PDF reader. Granted depending on the amount of time @Dashrender is spending on this it could very easily turn into being more costly.
PDF isn't the only default program.. I disagree with treating the users as idiots. But that is the SMB mind set so whatever. Do that here and we'd fire you.
Saving the company time and money would get you fired? That's interesting.
-
@Jason and @coliver you're both wrong, let users install whatever program their familiar with to open PDF's including Locky. It's the best PDF reader out there to this day.
Best EVVVAAR.
Like yeah it adds .locky to everything, but really it does a great job.
-
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
Again I feel that there is an assumption here. Sure Reader is the only option, but I don't know about you - my users don't have local admin rights, and the only PDF viewer I deploy is Reader - so there is never a case where someone would have a second viewer that I wouldn't already be aware of - and that would be outside the normal scope.
I wouldn't purposefully cripple a user if I know they have more than one viewer on their computer that they would use - of course I would train them how to switch (though frankly, I'd be willing to bet that it's less likely they would actually switch what Windows is using for a default viewer, and instead, they would just launch the non default, then do a file open to locate the file they are working with in that specific version.
-
@Jason said:
@coliver said:
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
I'm not sure I get this. @Dashrender has said that Adobe Reader is the only app he, and by extension I assume his company, expects people to use. This isn't lazy IT just decent systems design.
I wasn't saying chosing one is. We have to have two, but not showing users how to do a basic function is lazy.
A basic function they will never use? So, by that logic, you show all of your users how to edit the registry, right? They may never need to do that.. but hey.. who knows.. maybe some day in 20 years they will, so you should show them now.
-
@coliver said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Yes... I expect users to know this. This is one of those basic computer functions, like right-clicking and knowing how to use a keyboard.
You do? huh - I guess we'll just be on different sides of that coin. I don't expect a user to know how to change the default app for any app they use. I bet if you picked 100 people who used a computer daily for their work (non IT personal) that less than 5% would know how to change this.
In my company of 88, excluding myself, only one person might know how... that I know for a fact.
-
@Jason said:
@coliver said:
@Jason said:
@coliver said:
@Jason said:
@Dashrender said:
@Jason said:
@JaredBusch said:
@Jason said:
Users know how to
No they don't.
Then you need better training..
Why? You really think that users should need to know how to do this? Nah - They don't.. the system should just know how to use whatever we give them. If I install Adobe Reader and plan for them to use it, than it's my job to make sure that is the default app, not the user's to figure out how to make it the default app.
Because Reader isn't the only app some users have for PDFs they need to change it. No reason to cripple users. That's lazy IT.
I'm not sure I get this. @Dashrender has said that Adobe Reader is the only app he, and by extension I assume his company, expects people to use. This isn't lazy IT just decent systems design.
I wasn't saying chosing one is. We have to have two, but not showing users how to do a basic function is lazy.
I disagree. This isn't laziness, this is smart. Instead of educating a user on a task they should already know, @Dashrender is implementing a solution so that a helpdesk ticket doesn't come up, this can potentially save time and money. While enforcing, what I presume, is the companies preferred PDF reader. Granted depending on the amount of time @Dashrender is spending on this it could very easily turn into being more costly.
PDF isn't the only default program.. I disagree with treating the users as idiots. But that is the SMB mind set so whatever. Do that here and we'd fire you.
But users are idiots.. and they don't care about these types of things... So your company's training manual explains these things? Who do you work for again? Is it a tech company?
-
@DustinB3403 said:
@Jason and @coliver you're both wrong, let users install whatever program their familiar with to open PDF's including Locky. It's the best PDF reader out there to this day.
Best EVVVAAR.
Like yeah it adds .locky to everything, but really it does a great job.
Well, I don't think either of them were actually advocating for allowing users to install any ol' thing they want.. but.... OK.
-
@Dashrender said:
But users are idiots..
That's a horrible attitude. No wonder you don't train your users. No we aren't a tech company.
-
@Jason said:
@Dashrender said:
But users are idiots..
That's a horrible attitude. No wonder you don't train your users. No we aren't a tech company.
It's actually an honest answer. People in general are about as smart as a bag of doorknobs.
-
@Jason said:
@Dashrender said:
But users are idiots..
That's a horrible attitude. No wonder you don't train your users. No we aren't a tech company.
I dare you to come work here and not think this.
They just don't give a shit. They have a problem, one they will have every 30 seconds for the rest of their life.. one I can teach them to solve for themselves, but screw that, the doctor is in clinic and I ain't gots no time to learn shit. You's gots to fix this shit now!
lol
I'm glad that you never get push back from your users on anything you try to educate them on, and they that they have perfect 20/20 memory on everything you've ever taught them so they never ask you twice (see I can assume things too). I'm super envious of your environment.
Oh wait.. maybe you work for one of those great companies that Scott's always talking about where managers actually manage and make people be responsible for knowing their jobs and doing correctly or getting replaced...
yeah it's been one of those weeks.
-
@DustinB3403 said:
@Jason said:
@Dashrender said:
But users are idiots..
That's a horrible attitude. No wonder you don't train your users. No we aren't a tech company.
It's actually an honest answer. People in general are about as smart as a bag of doorknobs.
In a Jeopardy style contest between a sack of users and a sack of doorknobs.... my money is on the doorknobs, all day long. Users are simply "average" people. The "average" person is stupider than f@ck (that's a fact), ergo users are idiots.
