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    Exchange - admin can't access some users

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    • IRJI
      IRJ @Dashrender
      last edited by

      @Dashrender said:

      Not yet.

      When I run Get-MailboxPermission -Identity mailbox@domain -User "me"

      I get
      exchange.JPG

      Which seems to indicate that I should have full access to that users mailbox, but I don't.

      Strange... Have you tried removing permission and re-adding permission?

      http://msundis.wordpress.com/2011/06/21/manage-full-access-permissions-on-mailboxes-in-exchange-2010/

      DashrenderD 1 Reply Last reply Reply Quote 1
      • IRJI
        IRJ
        last edited by

        Any luck?

        1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ
          last edited by

          I actually have another idea. It sounds really stupid, but I have seen it 4-5 times in Exchange.

          Reset the user's password. I know it sounds crazy, but recently (and in the past) I had a user that kept getting prompted for credentials from Exchange. He could log in to Windows fine, but could not access mail. After spending a few hours troubleshooting, I finally decided to reset his password. He was able to access his mail after this. He set a new password and was not able to access mail again, but could continue to log in to Windows. I asked him to change his password completely to something totally different. He was then able to access mail again.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            How could this be AV or firewall related? From my desktop, my Outlook, I have around 30 profiles setup in the mail control panel applet. This allows me to switch to any of those users when I launch Outlook.

            I've granted myself the same permissions on all of those accounts, this is the only one I can't log into so far using my non domain admin account (I'm logged into my local workstation as a non admin user).

            gjacobseG 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @IRJ
              last edited by

              @IRJ said:

              Strange... Have you tried removing permission and re-adding permission?

              I thought I had, but I just went ahead and did it again - and well now it works as expected!\

              Thanks IRJ

              1 Reply Last reply Reply Quote 2
              • gjacobseG
                gjacobse @Dashrender
                last edited by

                @Dashrender said:

                How could this be AV or firewall related? From my desktop, my Outlook, I have around 30 profiles setup in the mail control panel applet. This allows me to switch to any of those users when I launch Outlook.

                Uh - silly question but why? What would be the reason to switch to one of 30 users? And why not just add them to your account?

                I don't see the rational.

                T 1 Reply Last reply Reply Quote 0
                • T
                  technobabble @gjacobse
                  last edited by

                  @g.jacobse I presume he doesn't want their mail in his inbox. I used to have multiple email profiles for a client who had PC's for daytime and nighttime users.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @technobabble
                    last edited by

                    @technobabble said:

                    @g.jacobse I presume he doesn't want their mail in his inbox. I used to have multiple email profiles for a client who had PC's for daytime and nighttime users.

                    I see that as a personal preference thing. I have all my email accounts in one profile. The inboxes all stay separate anyway in Outlook 2013.

                    Also, I want to have immediately availability of the mail in those accounts. I cannot have that if they are in different profiles.

                    But if I wanted to just have things getting mail that was not something i needed to see all the time a separate profile is not a bad idea in and of itself.

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      technobabble @JaredBusch
                      last edited by technobabble

                      @JaredBusch LOL...I get ya, but I thought @Dashrender has access to other office users email accounts on his Outlook.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        I could do what JaredBusch is doing, but unlike him I rarely need to get into those mailboxes so having them all setup inside my profile cluttering things up is undesirable.

                        I suppose I could simplify my life by creating a secondary profile and adding them all to that one, that's an idea I hadn't considered - but at the same time, when I'm working with users, having them see that I can see inside eveyone's email is kinda creepy, even though it's in our company policy that we can AND DO audit their email use from time to time.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          As for all of those other accounts my account has access to being in a single profile - maybe it's an Outlook 2013 thing, but they are all there now by default.

                          I logged into a new computer, setup Outlook 2013 - bam all of those aforementioned accounts show up in the list down the left side.

                          Perhaps I didn't see them on my desktop because I always have my folder list open and there's enough of them that they push the other users accounts off the bottom...

                          Thought I would pass that along.

                          1 Reply Last reply Reply Quote 0
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