Windows 10 Network Connection Issues

Alex Sage

I have a Lenovo T460s with Windows 10 Pro Installed.

We have a handful of this model, all using the same image, but I am only having issue with this one computer\user.

The last time we just replaced the computer, but the issue is back.

Computer will not connect to the network, wired or wireless.

Things I have tried:

Known Working Network Drop
Using Wi-Fi
Resetting Networking Stack
Another User Account
Disabling IPv6

wirestyle22

The computer\user part is confusing. If you log in as another user do you have the same issue or is it any account that logs into this particular PC?

Alex Sage

@wirestyle22 All accounts have the same problem.

I said same user, because it's only a issue with this one user, makes me wonder what they are doing.....

wirestyle22

@aaronstuder said in Windows 10 Network Connection Issues:

@wirestyle22 All accounts have the same problem.

I said same user, because it's only a issue with this one user, makes me wonder what they are doing.....

I have a similar situation here I have yet to figure out.

Alex Sage

@wirestyle22 said in Windows 10 Network Connection Issues:

I have a similar situation here I have yet to figure out.

Bummer

wirestyle22

Are they getting their connection via passthrough?

Alex Sage

@wirestyle22 said in Windows 10 Network Connection Issues:

Are they getting their connection via passthrough?

No, but we are using a proxy. I can't even access the local gateway...

wirestyle22

@aaronstuder said in Windows 10 Network Connection Issues:

@wirestyle22 said in Windows 10 Network Connection Issues:

Are they getting their connection via passthrough?

No, but we are using a proxy. I can't even access the local gateway...

Is the IP address being assigned correctly? May want to try a static you know is not in use just for testing purposes. I would also change the port it's plugged into on the switch to test that.

Does the event log say anything?

gjacobse

It seems more of a networking issue than a Computer issue. If you move to different known working network ports, wifi or not,.. and the issue remains, it does seem to suggest such.

What about externally - If it doesn't work IN the office does it work OUT of the office?

JaredBusch

Same user? Different hardware?
They did something.
Reimage the machine.

marcinozga

Does the user in question have connection issues on other machines too?

black3dynamite

@aaronstuder

When you reset networking stack, did you do all three?

http://www.velocitymicro.com/SupportArticles/Article_959.php
Reset WINSOCK:
netsh winsock reset catalog

Reset IPv4 TCP/IP:
netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP:
netsh int ipv6 reset reset.log

nadnerB

I have this problem at home with my ASUS baord and I have had it at work with two laptops.
The common factor in all my cases (other than Windows 10... mine is Pro, theirs is home) is an Atheros NIC. The Laptops were WiFi but Atheros none the less.

In my case resetting the TCP/IP stack helps for a while.

netsh int ip reset

Not super helpful for you Aaron but just my experience so far.

nadnerB

On my home PC, I've just changed the driver from the Microsoft one to the Atheros one.
Hopefully, this will have a positive impact.