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    Windows 10 Network Connection Issues

    Scheduled Pinned Locked Moved IT Discussion
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    • wirestyle22W
      wirestyle22 @Alex Sage
      last edited by wirestyle22

      @aaronstuder said in Windows 10 Network Connection Issues:

      @wirestyle22 All accounts have the same problem.

      I said same user, because it's only a issue with this one user, makes me wonder what they are doing.....

      I have a similar situation here I have yet to figure out.

      A 1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @wirestyle22
        last edited by

        @wirestyle22 said in Windows 10 Network Connection Issues:

        I have a similar situation here I have yet to figure out.

        Bummer 😞

        1 Reply Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22
          last edited by

          Are they getting their connection via passthrough?

          A 1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @wirestyle22
            last edited by Alex Sage

            @wirestyle22 said in Windows 10 Network Connection Issues:

            Are they getting their connection via passthrough?

            No, but we are using a proxy. I can't even access the local gateway...

            wirestyle22W 1 Reply Last reply Reply Quote 0
            • wirestyle22W
              wirestyle22 @Alex Sage
              last edited by wirestyle22

              @aaronstuder said in Windows 10 Network Connection Issues:

              @wirestyle22 said in Windows 10 Network Connection Issues:

              Are they getting their connection via passthrough?

              No, but we are using a proxy. I can't even access the local gateway...

              Is the IP address being assigned correctly? May want to try a static you know is not in use just for testing purposes. I would also change the port it's plugged into on the switch to test that.

              Does the event log say anything?

              1 Reply Last reply Reply Quote 1
              • gjacobseG
                gjacobse
                last edited by

                It seems more of a networking issue than a Computer issue. If you move to different known working network ports, wifi or not,.. and the issue remains, it does seem to suggest such.

                What about externally - If it doesn't work IN the office does it work OUT of the office?

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                • JaredBuschJ
                  JaredBusch
                  last edited by JaredBusch

                  Same user? Different hardware?
                  They did something.
                  Reimage the machine.

                  1 Reply Last reply Reply Quote 2
                  • M
                    marcinozga
                    last edited by marcinozga

                    Does the user in question have connection issues on other machines too?

                    1 Reply Last reply Reply Quote 0
                    • black3dynamiteB
                      black3dynamite @Alex Sage
                      last edited by

                      @aaronstuder

                      When you reset networking stack, did you do all three?

                      http://www.velocitymicro.com/SupportArticles/Article_959.php
                      Reset WINSOCK:
                      netsh winsock reset catalog

                      Reset IPv4 TCP/IP:
                      netsh int ipv4 reset reset.log

                      Reset IPv6 TCP/IP:
                      netsh int ipv6 reset reset.log

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                      • nadnerBN
                        nadnerB
                        last edited by

                        I have this problem at home with my ASUS baord and I have had it at work with two laptops.
                        The common factor in all my cases (other than Windows 10... mine is Pro, theirs is home) is an Atheros NIC. The Laptops were WiFi but Atheros none the less.

                        In my case resetting the TCP/IP stack helps for a while.

                        netsh int ip reset
                        

                        Not super helpful for you Aaron but just my experience so far.

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                        • nadnerBN
                          nadnerB
                          last edited by

                          On my home PC, I've just changed the driver from the Microsoft one to the Atheros one.
                          Hopefully, this will have a positive impact.

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