What Are You Doing Right Now
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I make sure to get Dell 4 hours on site support for servers. Because it is cheaper than being available when an issue occurs.
It is cheaper because I have no on-site presence. If I was on-site like @Dashrender then I would likely get spare parts instead.
For all other hardware, I never buy any extra warranty/support.
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@Dashrender said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@brandon220 said in What Are You Doing Right Now:
@Dashrender The XPS are nice, but I doubt I would ever use the "tablet" function.
Then buy the laptop version.
XPS 15 is pretty sweet.
Just wondering if others purchase warranties or not? While many of us could fix normal issues, I always tell normal users to purchase it but I normally limit myself to basic just because I don't want to have to deal with finding parts if they are needed.
For work, I considered it, I bought 25 laptops and hot damn... it was a fortune to add warranties to them all - instead I just bought an extra two laptops to act as a replacement, still saved a bundle over warranty cost.
Good call. Makes total sense. Unfortunately, I have never been in that situation. I get to play with buying RAM and SSD's off Ebay to keep the 7 year olds running.
I believe it was you that mentioned you liked the XPS because of the "nose camera." Do you use a different camera instead (if you have web meetings)? Or just use your phone?
uh - what? no, I disliked the older XPS because of that camera placement... they have changed it.. put it back at the top where it belongs....
Dang, just noticed that the XPS doesn't have a numeric keypad. Bummer. Back to latitude I go. Although, thinking of checking out the MSI's on Amazon
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@pmoncho said in What Are You Doing Right Now:
Dang, just noticed that the XPS doesn't have a numeric keypad.
On a laptop? yeah, no thanks.
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@JaredBusch said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
Dang, just noticed that the XPS doesn't have a numeric keypad.
On a laptop? yeah, no thanks.
Yeah. I use it quite a bit.
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Decisions Decisions, the house were looking at has bad electrical service (3 panels one is literally tapped into the main no panel breaker at all), seller's willing to work with us but it may be more risky than I'm willing to take
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@JaredBusch Same here 4 hours on all servers, nothing extra on anything else. And that 4 hour warranty has saved my butt quite a few times and amazingly enough the techs sent out were actually competent
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@pmoncho said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@brandon220 said in What Are You Doing Right Now:
@Dashrender The XPS are nice, but I doubt I would ever use the "tablet" function.
Then buy the laptop version.
XPS 15 is pretty sweet.
Just wondering if others purchase warranties or not? While many of us could fix normal issues, I always tell normal users to purchase it but I normally limit myself to basic just because I don't want to have to deal with finding parts if they are needed.
For work, I considered it, I bought 25 laptops and hot damn... it was a fortune to add warranties to them all - instead I just bought an extra two laptops to act as a replacement, still saved a bundle over warranty cost.
Good call. Makes total sense. Unfortunately, I have never been in that situation. I get to play with buying RAM and SSD's off Ebay to keep the 7 year olds running.
I believe it was you that mentioned you liked the XPS because of the "nose camera." Do you use a different camera instead (if you have web meetings)? Or just use your phone?
uh - what? no, I disliked the older XPS because of that camera placement... they have changed it.. put it back at the top where it belongs....
Dang, just noticed that the XPS doesn't have a numeric keypad. Bummer. Back to latitude I go. Although, thinking of checking out the MSI's on Amazon
I have been looking at a couple gigabyte models. I don't need the high power video card at all but its so much cheaper than a precision. I use precision's at work and like them but having hard time justifying the price.
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@jt1001001 said in What Are You Doing Right Now:
Decisions Decisions, the house were looking at has bad electrical service (3 panels one is literally tapped into the main no panel breaker at all), seller's willing to work with us but it may be more risky than I'm willing to take
Those kind of things are goldmines to find once offers are in place.
Get an estimate from an electrician on the costs to redo it to code and dock the offer by that much or more.
Do not let the seller fix it. Or if you do, force a notarized document be signed by a certified electrician that the repair meets code.
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Been going through a number of process and have discovered that I need to reinstall Windows on this desktop - yea - me. All because it can't find the WIn7 license in the chipset.
Also purging some other hardware - I just don't have the time or the space for it right now.
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@gjacobse said in What Are You Doing Right Now:
All because it can't find the WIn7 license in the chipset.
Very few Windows 7 era systems had the key in the bios.
That was a Windows 8 era start. Now if it was built Windows 8 or later, the key should be there. Even if is shipped Windows 7.
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@jt1001001 said in What Are You Doing Right Now:
@JaredBusch Same here 4 hours on all servers, nothing extra on anything else. And that 4 hour warranty has saved my butt quite a few times and amazingly enough the techs sent out were actually competent
That's not really a warranty as much as a service contract. Kind of the same but not quite. If the purpose of the laptop warranty is not the parts, but rather the "guaranteed trained on site tech so the site doesn't have to ship the box", then the laptop service contract makes sense. If the warranty is just "send us back your server and we'll fix it eventually", it's not.
In the one case, what makes it worth it is buying guaranteed pre-paid remote hands where you can't get to easily or quickly. In the other, it's paying them to do something you can probably do yourself or work around at a fraction of the cost.
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@scottalanmiller said in What Are You Doing Right Now:
@jt1001001 said in What Are You Doing Right Now:
@JaredBusch Same here 4 hours on all servers, nothing extra on anything else. And that 4 hour warranty has saved my butt quite a few times and amazingly enough the techs sent out were actually competent
That's not really a warranty as much as a service contract. Kind of the same but not quite. If the purpose of the laptop warranty is not the parts, but rather the "guaranteed trained on site tech so the site doesn't have to ship the box", then the laptop service contract makes sense. If the warranty is just "send us back your server and we'll fix it eventually", it's not.
In the one case, what makes it worth it is buying guaranteed pre-paid remote hands where you can't get to easily or quickly. In the other, it's paying them to do something you can probably do yourself or work around at a fraction of the cost.
it includes replacement parts. that is a warrant with a service level agreement also. But mostly a warranty.
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@JaredBusch said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@jt1001001 said in What Are You Doing Right Now:
@JaredBusch Same here 4 hours on all servers, nothing extra on anything else. And that 4 hour warranty has saved my butt quite a few times and amazingly enough the techs sent out were actually competent
That's not really a warranty as much as a service contract. Kind of the same but not quite. If the purpose of the laptop warranty is not the parts, but rather the "guaranteed trained on site tech so the site doesn't have to ship the box", then the laptop service contract makes sense. If the warranty is just "send us back your server and we'll fix it eventually", it's not.
In the one case, what makes it worth it is buying guaranteed pre-paid remote hands where you can't get to easily or quickly. In the other, it's paying them to do something you can probably do yourself or work around at a fraction of the cost.
it includes replacement parts. that is a warrant with a service level agreement also. But mostly a warranty.
The cost to the provider is something like 90% on the service, not the parts. The parts are almost an afterthought. Those service calls are normally third party and super expensive. The parts are cheap.
Same thing doing it third party. If a customer buys a server and wants me to provide a "warranty like service", the cost of parts is generally a fraction of the cost of the emergency service calls and on call expertise. And that's without the benefit of being the OEM with all the parts already in stock at cost!
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@scottalanmiller said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@jt1001001 said in What Are You Doing Right Now:
@JaredBusch Same here 4 hours on all servers, nothing extra on anything else. And that 4 hour warranty has saved my butt quite a few times and amazingly enough the techs sent out were actually competent
That's not really a warranty as much as a service contract. Kind of the same but not quite. If the purpose of the laptop warranty is not the parts, but rather the "guaranteed trained on site tech so the site doesn't have to ship the box", then the laptop service contract makes sense. If the warranty is just "send us back your server and we'll fix it eventually", it's not.
In the one case, what makes it worth it is buying guaranteed pre-paid remote hands where you can't get to easily or quickly. In the other, it's paying them to do something you can probably do yourself or work around at a fraction of the cost.
it includes replacement parts. that is a warrant with a service level agreement also. But mostly a warranty.
The cost to the provider is something like 90% on the service, not the parts. The parts are almost an afterthought. Those service calls are normally third party and super expensive. The parts are cheap.
Same thing doing it third party. If a customer buys a server and wants me to provide a "warranty like service", the cost of parts is generally a fraction of the cost of the emergency service calls and on call expertise. And that's without the benefit of being the OEM with all the parts already in stock at cost!
If you want Dell includes the technician when you have that level of support and you can actually work with the technician on the phone if it is a server side issue and not extra cost for you. I am not sure what you are meaning that is not a warranty? I see you mean that if someone wants to repair on the spot that is a warranty and most of the time Dell is that way specifically with servers if you have the accidental damage on computers you get to have 1 incident a year for the accidental damage and most of the time if it is a part that needs to be replaced like screen and such then you send it and they provide all the shipping costs as well.
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@JaredBusch OH I am not having the seller fix it at all waiting for am electrician to call me back
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@pmoncho said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@brandon220 said in What Are You Doing Right Now:
@Dashrender The XPS are nice, but I doubt I would ever use the "tablet" function.
Then buy the laptop version.
XPS 15 is pretty sweet.
Just wondering if others purchase warranties or not? While many of us could fix normal issues, I always tell normal users to purchase it but I normally limit myself to basic just because I don't want to have to deal with finding parts if they are needed.
yep, the xps15 is gorgeous. I like my macbook for it's aesthetic appeal as much as anything else, it's sleek, the lid still aligns perfectly, the keyboard is still clear and functional and i've never come across a trackpad that is any better and then there's the display.
battery life is pretty good, sound is great AND I LOVE TELLING MAC PEOPLE I'M RUNNING WINDOWS ON IT.
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@pmoncho said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
Dang, just noticed that the XPS doesn't have a numeric keypad.
On a laptop? yeah, no thanks.
Yeah. I use it quite a bit.
yeah, I use the numeric keypad alot, but I find it really annoying when working on several remote machines, it's on, it's off, it's on it's off. Don't have to worry about that when you don't have one.
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@siringo said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
Dang, just noticed that the XPS doesn't have a numeric keypad.
On a laptop? yeah, no thanks.
Yeah. I use it quite a bit.
yeah, I use the numeric keypad alot, but I find it really annoying when working on several remote machines, it's on, it's off, it's on it's off. Don't have to worry about that when you don't have one.
Me too, I live on the numeric pad.
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yeah, I use the numeric keypad alot, but I find it really annoying when working on several remote machines, it's on, it's off, it's on it's off. Don't have to worry about that when you don't have one.
True...Especially with Hyper-V.
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@scottalanmiller said in What Are You Doing Right Now:
@siringo said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@pmoncho said in What Are You Doing Right Now:
Dang, just noticed that the XPS doesn't have a numeric keypad.
On a laptop? yeah, no thanks.
Yeah. I use it quite a bit.
yeah, I use the numeric keypad alot, but I find it really annoying when working on several remote machines, it's on, it's off, it's on it's off. Don't have to worry about that when you don't have one.
Me too, I live on the numeric pad.
I user it lightly. not enough to want a larger keyboard on my laptop, thus pushing me to a screen size bigger than 13"
If I really need it, I need to be docked and on a full keyboard.
