What Are You Doing Right Now
-
@thecreativeone91 said:
@coliver said:
@Bob-Beatty said:
Yea, but I don't think that community is going anywhere - as well as the annual conference. Here is what will happen: They will be sold within 2 years to a giant (HP is my guess) and it will carry on as a free program for a while, until... who knows...
Looks like I need to start looking into new helpdesk software...
It's a decent software feature wise, but it is one of the most bloated & resource hog of a software I've seen. It's worse than Adobe products.
You might look at service desk but, it is much more of a complicated system http://www.manageengine.com/products/service-desk/
I have a Request Tracker system built and running for our engineering team. That has been working well for that. May look into it for helpdesk usages as well.
-
It's Friday and I am excited. Only a few hours till beer time! It's already afternoon (barely!)
-
Reading one odd question: http://community.spiceworks.com/topic/826293-do-smbs-prefer-turnkey-solutions-or-custom-solutions?page=1
-
@thecreativeone91 that is rather odd. Definitely someone who doesn't understand how IT works and is very confused.
-
Playing with ManageEngine... really nice piece of software so far.
-
@coliver said:
Playing with ManageEngine... really nice piece of software so far.
Which component(s) of it?
-
@scottalanmiller said:
@coliver said:
Playing with ManageEngine... really nice piece of software so far.
Which component(s) of it?
Just the help desk piece right now. It is hosted, so I may have to move it onsite if the hosted option isn't free at the end of the month trial.
-
Right now? I am anxiously awaiting 6pm. I'm over this week.
-
@coliver said:
Just the help desk piece right now. It is hosted, so I may have to move it onsite if the hosted option isn't free at the end of the month trial.
Oh okay, I thought that you were talking about their management pieces. Yes, I like their helpdesk too, especially when hosted.
-
@coliver said:
@scottalanmiller said:
@coliver said:
Playing with ManageEngine... really nice piece of software so far.
Which component(s) of it?
Just the help desk piece right now. It is hosted, so I may have to move it onsite if the hosted option isn't free at the end of the month trial.
There Rouge Device detection and Switch management/config backup is great as well. But they changed their site so much I can't find anything since it's not by the old package names anymore.
-
Traffic shot up by about 80% at around 9am Eastern this morning. I wonder what could be doing that.
-
@thecreativeone91 said:
@coliver said:
@scottalanmiller said:
@coliver said:
Playing with ManageEngine... really nice piece of software so far.
Which component(s) of it?
Just the help desk piece right now. It is hosted, so I may have to move it onsite if the hosted option isn't free at the end of the month trial.
There Rouge Device detection and Switch management/config backup is great as well. But they changed their site so much I can't find anything since it's not by the old package names anymore.
Interesting, I will have to look into it a bit more... I have to restart our current helpdesk at least once a day to fix email fetching... just haven't had time to really troubleshoot it.
-
@coliver said:
Playing with ManageEngine... really nice piece of software so far.
ME has been pretty decent. I'm actually looking to move it to a C@C install once I figure out a few things. at least maybe.
-
Its 1;44PM EST on a Friday and I feel like a zombie. Its been a long week with a sick infant.
-
@g.jacobse said:
@coliver said:
Playing with ManageEngine... really nice piece of software so far.
ME has been pretty decent. I'm actually looking to move it to a C@C install once I figure out a few things. at least maybe.
Why not use it hosted? It's free.
-
And traffic just doubled.... again!
-
@IRJ said:
Its 1;44PM EST on a Friday and I feel like a zombie. Its been a long week with a sick infant.
Sorry to hear that!
-
@IRJ said:
Its 1;44PM EST on a Friday and I feel like a zombie. Its been a long week with a sick infant.
That sucks, hope that they are feeling better soon.
-
My wife and her sister are both sick too. Been a week like that.
-
Getting pretty close to wrapping up here. Still working mostly in stealth-ish mode. Nothing real to show for anything yet. But getting closer. Can't wait till we have stuff to show and can get some community feedback on what we have been doing.
