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    Windows 10 Reboots

    Scheduled Pinned Locked Moved Solved IT Discussion
    rebootswindows10wtf
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    • ObsolesceO
      Obsolesce @Dashrender
      last edited by

      @Dashrender said in Windows 10 Reboots:

      That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

      Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

      Have you used the MS Fixit tool for Windows Update? that might do the trick.

      Maybe if he's making like $10 an hour then by all means dump a couple days into screwing around with an old PC with no drivers for the OS it's using. (if that's the issue... if not a reload or newer PC would soon pay for itself in given support already)

      DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 1
      • ObsolesceO
        Obsolesce @WrCombs
        last edited by

        @WrCombs said in Windows 10 Reboots:

        @Obsolesce said in Windows 10 Reboots:

        @WrCombs said in Windows 10 Reboots:

        @Obsolesce said in Windows 10 Reboots:

        @WrCombs said in Windows 10 Reboots:

        @Obsolesce said in Windows 10 Reboots:

        @WrCombs said in Windows 10 Reboots:

        Ran updates and restarted the PC, since then it's rebooted twice..

        same issue..

        Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.

        Not my choice on buying a new Pc or downgrading.

        So I take it there are no Win10 drivers installed then?

        Not that I'm seeing, all it says is the "best driver" is already installed.

        So you went to the manufacturer's website, to the drivers area, and it says the best driver is already installed? Do they list any drivers? Can you do a screenshot? Is Windows 10 driver support even available for it? What's the model?

        no- i went to device manager and clicked update driver.
        It said from web search/computer search that it already had to the best installed.

        I don't see where you said to go to manufacturer's website at all in the conversation.

        That's not what I said to do.

        WrCombsW 1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs @Obsolesce
          last edited by

          @Obsolesce said in Windows 10 Reboots:

          @WrCombs said in Windows 10 Reboots:

          @Obsolesce said in Windows 10 Reboots:

          @WrCombs said in Windows 10 Reboots:

          @Obsolesce said in Windows 10 Reboots:

          @WrCombs said in Windows 10 Reboots:

          @Obsolesce said in Windows 10 Reboots:

          @WrCombs said in Windows 10 Reboots:

          Ran updates and restarted the PC, since then it's rebooted twice..

          same issue..

          Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.

          Not my choice on buying a new Pc or downgrading.

          So I take it there are no Win10 drivers installed then?

          Not that I'm seeing, all it says is the "best driver" is already installed.

          So you went to the manufacturer's website, to the drivers area, and it says the best driver is already installed? Do they list any drivers? Can you do a screenshot? Is Windows 10 driver support even available for it? What's the model?

          no- i went to device manager and clicked update driver.
          It said from web search/computer search that it already had to the best installed.

          I don't see where you said to go to manufacturer's website at all in the conversation.

          That's not what I said to do.

          OK .
          You didnt tell me to go to the website either - But im not gonna argue with you about this.

          1 Reply Last reply Reply Quote 0
          • S
            scotth
            last edited by

            Hmmm, thinking out loud, UPS issue?

            WrCombsW 1 Reply Last reply Reply Quote 0
            • notverypunnyN
              notverypunny @WrCombs
              last edited by

              @WrCombs said in Windows 10 Reboots:

              @scotth said in Windows 10 Reboots:

              @notverypunny said in Windows 10 Reboots:

              Could it be overheating and then going to various levels of power management / throttling to manage the thermal load?

              If this is counter in a restaurant, I'd bet good money that it's covered by bags or napkins or some kind of advertisement. Our POS systems use separate power bricks and the are constantly covered up and they cook nicely.

              Lol I've seen this happen as well.
              But this is the Server that's having the issues.

              <air quotes>Server</air quotes> in this case is running W10 right? So likely just a PC in the manager's office that could equally be covered in stuff or otherwise be suffocating / overheating.

              WrCombsW 1 Reply Last reply Reply Quote 1
              • WrCombsW
                WrCombs @scotth
                last edited by

                @scotth said in Windows 10 Reboots:

                Hmmm, thinking out loud, UPS issue?

                I thought the same thing as well.
                But the site swears it's not a UPS issue.

                1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @notverypunny
                  last edited by

                  @notverypunny said in Windows 10 Reboots:

                  @WrCombs said in Windows 10 Reboots:

                  @scotth said in Windows 10 Reboots:

                  @notverypunny said in Windows 10 Reboots:

                  Could it be overheating and then going to various levels of power management / throttling to manage the thermal load?

                  If this is counter in a restaurant, I'd bet good money that it's covered by bags or napkins or some kind of advertisement. Our POS systems use separate power bricks and the are constantly covered up and they cook nicely.

                  Lol I've seen this happen as well.
                  But this is the Server that's having the issues.

                  <air quotes>Server</air quotes> in this case is running W10 right? So likely just a PC in the manager's office that could equally be covered in stuff or otherwise be suffocating / overheating.

                  lol, Yes, it's possible.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @Obsolesce
                    last edited by

                    @Obsolesce said in Windows 10 Reboots:

                    @Dashrender said in Windows 10 Reboots:

                    That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

                    Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

                    Have you used the MS Fixit tool for Windows Update? that might do the trick.

                    Maybe if he's making like $10 an hour then by all means dump a couple days into screwing around with an old PC with no drivers for the OS it's using. (if that's the issue... if not a reload or newer PC would soon pay for itself in given support already)

                    maybe, maybe not - that assumes there is other work he could be working on.

                    1 Reply Last reply Reply Quote 0
                    • WrCombsW
                      WrCombs
                      last edited by

                      Got new information.
                      the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                      Can someone explain to me what is,does and why it could be doing this?

                      hobbit666H 1 Reply Last reply Reply Quote 0
                      • hobbit666H
                        hobbit666 @WrCombs
                        last edited by

                        @WrCombs said in Windows 10 Reboots:

                        Got new information.
                        the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                        Can someone explain to me what is,does and why it could be doing this?

                        Out of interest how did you find that out?

                        WrCombsW 1 Reply Last reply Reply Quote 0
                        • WrCombsW
                          WrCombs @hobbit666
                          last edited by

                          @hobbit666 said in Windows 10 Reboots:

                          @WrCombs said in Windows 10 Reboots:

                          Got new information.
                          the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                          Can someone explain to me what is,does and why it could be doing this?

                          Out of interest how did you find that out?

                          event logs show that this is why it has been shutting down for the last 2 days.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            Check Scheduled Tasks.

                            Also check the BIOS to make sure there isn't a scheduled reboot/shutdown in there.

                            hell, just wipe the BIOS, and resetup if anything is special about your setup.

                            WrCombsW 1 Reply Last reply Reply Quote 2
                            • DashrenderD
                              Dashrender @WrCombs
                              last edited by

                              @WrCombs said in Windows 10 Reboots:

                              @hobbit666 said in Windows 10 Reboots:

                              @WrCombs said in Windows 10 Reboots:

                              Got new information.
                              the wininit.exe for this computer is sending a legacy API Shutdown everyday.
                              Can someone explain to me what is,does and why it could be doing this?

                              Out of interest how did you find that out?

                              event logs show that this is why it has been shutting down for the last 2 days.

                              Can you paste the log entry?

                              1 Reply Last reply Reply Quote 0
                              • WrCombsW
                                WrCombs @Dashrender
                                last edited by

                                @Dashrender said in Windows 10 Reboots:

                                Check Scheduled Tasks.

                                Also check the BIOS to make sure there isn't a scheduled reboot/shutdown in there.

                                hell, just wipe the BIOS, and resetup if anything is special about your setup.

                                Not on site to check Bios.

                                1 Reply Last reply Reply Quote 0
                                • WrCombsW
                                  WrCombs
                                  last edited by

                                  s4wNCOE.png

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    according to this
                                    http://www.techist.com/forums/f9/windows-10-random-reboots-277288/

                                    it could be some piece of software installed causing the reboot.

                                    1 Reply Last reply Reply Quote 0
                                    • WrCombsW
                                      WrCombs
                                      last edited by

                                      googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                      DashrenderD 1 Reply Last reply Reply Quote 1
                                      • DashrenderD
                                        Dashrender @WrCombs
                                        last edited by

                                        @WrCombs said in Windows 10 Reboots:

                                        googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                        Wipe and reload time - though I think we mentioned that several days ago. 😉

                                        WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 4
                                        • WrCombsW
                                          WrCombs @Dashrender
                                          last edited by

                                          @Dashrender said in Windows 10 Reboots:

                                          @WrCombs said in Windows 10 Reboots:

                                          googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                          Wipe and reload time - though I think we mentioned that several days ago. 😉

                                          Especially cause there no other events that happen prior to the shutdown.
                                          And yeah, you guys did: but this site is quite a while away.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @WrCombs
                                            last edited by

                                            @WrCombs said in Windows 10 Reboots:

                                            @Dashrender said in Windows 10 Reboots:

                                            @WrCombs said in Windows 10 Reboots:

                                            googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

                                            Wipe and reload time - though I think we mentioned that several days ago. 😉

                                            Especially cause there no other events that happen prior to the shutdown.
                                            And yeah, you guys did: but this site is quite a while away.

                                            3rd party apps don't have to report anything to the event log. So if a third party app is doing it, you'd have to look through its logs to see if there is anything there.

                                            what else is running on this 'server'?

                                            WrCombsW 1 Reply Last reply Reply Quote 1
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