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    Windows 10 Reboots

    Scheduled Pinned Locked Moved Solved IT Discussion
    rebootswindows10wtf
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    • WrCombsW
      WrCombs
      last edited by

      Got a Windows 10 Pro PC that has been rebooting randomly through out the last month or so 3x at a time .
      What i mean by that is it will reboot 3 times, then be good for maybe 10 hours and do it again.
      We updated active hours and now it doesn't do it during the day, for the most part.
      Still reboots randomly through out the day (when he did a "refresh" of the POS to update new data. )

      System logs only say that the PC rebooted - for the 3, no other information at those times.

      I unflagged "automatically restart" in system> advance settings> startup and recovery.

      Still rebooting after ours 3 times.

      I'm very confused with this issue.

      Any ideas?

      1 Reply Last reply Reply Quote 0
      • WrCombsW
        WrCombs
        last edited by

        So it was not a windows issue - It was the software running two or more instances of our mobile software at one time after a refresh.
        What was happening was the software would restart, then try to open 2 or more at the same time causing the system to error and restart to try to clear it it's self.
        Made changes to the settings in the system config files and have tested with 3 different refreshes today - It has not rebooted once.
        Thanks for all the help with figuring this one out. I think i've gained a wealth of knowledge from this thread.

        WrCombsW 1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs
          last edited by WrCombs

          Screen shot of one of the common errors I get:
          CrYpo37.png

          edit This is the event that I am seeing when the PC reboots.

          ObsolesceO 1 Reply Last reply Reply Quote 0
          • ObsolesceO
            Obsolesce @WrCombs
            last edited by

            @WrCombs said in Windows 10 Reboots:

            Screen shot of one of the common errors I get:
            CrYpo37.png

            That's not an error

            WrCombsW 1 Reply Last reply Reply Quote 0
            • WrCombsW
              WrCombs @Obsolesce
              last edited by

              @Obsolesce said in Windows 10 Reboots:

              @WrCombs said in Windows 10 Reboots:

              Screen shot of one of the common errors I get:
              CrYpo37.png

              That's not an error

              OK.

              1 Reply Last reply Reply Quote 0
              • WrCombsW
                WrCombs
                last edited by

                ran this powercfg /systempowerreport
                in that I get this:

                hx9LzZ9.png

                1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce
                  last edited by

                  A/V / driver issue?

                  WrCombsW 2 Replies Last reply Reply Quote 0
                  • WrCombsW
                    WrCombs @Obsolesce
                    last edited by

                    @Obsolesce said in Windows 10 Reboots:

                    A/V / driver issue?

                    I have no idea what that is.

                    I googled it and it was talking about a self driving car.

                    WrCombsW 1 Reply Last reply Reply Quote 0
                    • WrCombsW
                      WrCombs @WrCombs
                      last edited by

                      @WrCombs said in Windows 10 Reboots:

                      @Obsolesce said in Windows 10 Reboots:

                      A/V / driver issue?

                      I have no idea what that is.

                      I googled it and it was talking about a self driving car.

                      scratch that.
                      I'm not sure if that could be causing it.

                      1 Reply Last reply Reply Quote 0
                      • WrCombsW
                        WrCombs @Obsolesce
                        last edited by

                        @Obsolesce said in Windows 10 Reboots:

                        A/V / driver issue?

                        I decided to check the windows updates - I saw on another page that Was there problem.
                        here is what I see.

                        opmz4uH.png

                        ObsolesceO 1 Reply Last reply Reply Quote 0
                        • ObsolesceO
                          Obsolesce @WrCombs
                          last edited by

                          @WrCombs said in Windows 10 Reboots:

                          @Obsolesce said in Windows 10 Reboots:

                          A/V / driver issue?

                          I decided to check the windows updates - I saw on another page that Was there problem.
                          here is what I see.

                          opmz4uH.png

                          Try to install it and see if it Reboots

                          WrCombsW 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            Could the BIOS be shutting down the computer? trying to get into a low power state to aggressively?

                            WrCombsW 1 Reply Last reply Reply Quote 0
                            • WrCombsW
                              WrCombs @Dashrender
                              last edited by

                              @Dashrender said in Windows 10 Reboots:

                              Could the BIOS be shutting down the computer? trying to get into a low power state to aggressively?

                              Maybe I'll check that next if this doesn't fix it.

                              1 Reply Last reply Reply Quote 0
                              • wrx7mW
                                wrx7m
                                last edited by

                                What hardware is it?

                                WrCombsW 1 Reply Last reply Reply Quote 0
                                • WrCombsW
                                  WrCombs @Obsolesce
                                  last edited by

                                  @Obsolesce said in Windows 10 Reboots:

                                  @WrCombs said in Windows 10 Reboots:

                                  @Obsolesce said in Windows 10 Reboots:

                                  A/V / driver issue?

                                  I decided to check the windows updates - I saw on another page that Was there problem.
                                  here is what I see.

                                  opmz4uH.png

                                  Try to install it and see if it Reboots

                                  during install It says it's pending Download,. fails, and now is downloading.

                                  1 Reply Last reply Reply Quote 0
                                  • WrCombsW
                                    WrCombs @wrx7m
                                    last edited by

                                    @wrx7m said in Windows 10 Reboots:

                                    What hardware is it?

                                    I think this is one of our Nobilis PC's . Off top of my head im not exactly sure.

                                    1 Reply Last reply Reply Quote 0
                                    • WrCombsW
                                      WrCombs
                                      last edited by

                                      Ran updates and restarted the PC, since then it's rebooted twice..

                                      same issue..

                                      black3dynamiteB ObsolesceO 2 Replies Last reply Reply Quote 0
                                      • black3dynamiteB
                                        black3dynamite @WrCombs
                                        last edited by

                                        @WrCombs said in Windows 10 Reboots:

                                        Ran updates and restarted the PC, since then it's rebooted twice..

                                        same issue..

                                        Does it still happen while in safe mode?

                                        WrCombsW 1 Reply Last reply Reply Quote 0
                                        • WrCombsW
                                          WrCombs @black3dynamite
                                          last edited by

                                          @black3dynamite said in Windows 10 Reboots:

                                          @WrCombs said in Windows 10 Reboots:

                                          Ran updates and restarted the PC, since then it's rebooted twice..

                                          same issue..

                                          Does it still happen while in safe mode?

                                          Im remote only right now.
                                          This site is like 3 hours away from me, so I have no way of testing that.

                                          1 Reply Last reply Reply Quote 0
                                          • WrCombsW
                                            WrCombs
                                            last edited by WrCombs

                                            mwLQC7V.png

                                            This is what I see now in the system Events viewer.

                                            Lc5TCQa.png

                                            *edit *

                                            1 Reply Last reply Reply Quote 0
                                            • ObsolesceO
                                              Obsolesce @WrCombs
                                              last edited by

                                              @WrCombs said in Windows 10 Reboots:

                                              Ran updates and restarted the PC, since then it's rebooted twice..

                                              same issue..

                                              Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.

                                              WrCombsW 1 Reply Last reply Reply Quote 0
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