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    Troubleshooting Unifi AP-AC-Lite

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    ap-ac-lite unifi troubleshooting wifi
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    • DustinB3403D
      DustinB3403
      last edited by

      Oh wow that's simple...

      https://help.ubnt.com/hc/en-us/articles/205143490-UniFi-How-to-Reset-the-UniFi-Access-Point-to-Factory-Defaults#2

      dafyreD 1 Reply Last reply Reply Quote 2
      • dafyreD
        dafyre @DustinB3403
        last edited by

        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

        Oh wow that's simple...

        https://help.ubnt.com/hc/en-us/articles/205143490-UniFi-How-to-Reset-the-UniFi-Access-Point-to-Factory-Defaults#2

        Did that help?

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @dafyre
          last edited by

          @dafyre haven't tried will do tomorrow night

          1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato @DustinB3403
            last edited by

            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

            @dafyre said in Troubleshooting Unifi AP-AC-Lite:

            Are you testing a wireless client?

            Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

            Tested the ethernet and the performance is where it should be.

            Are you running the tests from that laptop?

            DustinB3403D 1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403 @dbeato
              last edited by

              @dbeato said in Troubleshooting Unifi AP-AC-Lite:

              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

              @dafyre said in Troubleshooting Unifi AP-AC-Lite:

              Are you testing a wireless client?

              Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

              Tested the ethernet and the performance is where it should be.

              Are you running the tests from that laptop?

              Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

              dafyreD 1 Reply Last reply Reply Quote 1
              • dafyreD
                dafyre @DustinB3403
                last edited by

                @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                Are you testing a wireless client?

                Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                Tested the ethernet and the performance is where it should be.

                Are you running the tests from that laptop?

                Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                DustinB3403D 1 Reply Last reply Reply Quote 1
                • DustinB3403D
                  DustinB3403 @dafyre
                  last edited by

                  @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                  @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                  @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                  @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                  @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                  Are you testing a wireless client?

                  Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                  Tested the ethernet and the performance is where it should be.

                  Are you running the tests from that laptop?

                  Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                  Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                  AC and N for testing, both resulted in sub-par performance.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @DustinB3403
                    last edited by

                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                    @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                    @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                    @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                    Are you testing a wireless client?

                    Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                    Tested the ethernet and the performance is where it should be.

                    Are you running the tests from that laptop?

                    Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                    Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                    AC and N for testing, both resulted in sub-par performance.

                    20 and 80, and channels 1 and 40

                    dafyreD dbeatoD 2 Replies Last reply Reply Quote 0
                    • dafyreD
                      dafyre @DustinB3403
                      last edited by

                      @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                      @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                      @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                      @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                      @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                      @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                      @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                      Are you testing a wireless client?

                      Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                      Tested the ethernet and the performance is where it should be.

                      Are you running the tests from that laptop?

                      Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                      Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                      AC and N for testing, both resulted in sub-par performance.

                      20 and 80, and channels 1 and 40

                      Use an app on your phone to see what kind of noise you have... You may need to set the channel manually for the 2.4gHz band. I've not heard of having to do that on 5gHz.

                      1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @DustinB3403
                        last edited by

                        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                        @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                        @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                        @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                        Are you testing a wireless client?

                        Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                        Tested the ethernet and the performance is where it should be.

                        Are you running the tests from that laptop?

                        Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                        Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                        AC and N for testing, both resulted in sub-par performance.

                        20 and 80, and channels 1 and 40

                        I will actually set the AC channels to Auto.

                        dafyreD 1 Reply Last reply Reply Quote 0
                        • dafyreD
                          dafyre @dbeato
                          last edited by

                          @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                          @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                          @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                          @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                          @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                          @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                          @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                          @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                          Are you testing a wireless client?

                          Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                          Tested the ethernet and the performance is where it should be.

                          Are you running the tests from that laptop?

                          Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                          Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                          AC and N for testing, both resulted in sub-par performance.

                          20 and 80, and channels 1 and 40

                          I will actually set the AC channels to Auto.

                          What about the channel width? I've seen setting them to 20 (for 2.4 gHz) and 40 (for 5gHz) improve things.

                          dafyreD 1 Reply Last reply Reply Quote 1
                          • dafyreD
                            dafyre @dafyre
                            last edited by

                            @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                            @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                            @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                            @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                            @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                            Are you testing a wireless client?

                            Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                            Tested the ethernet and the performance is where it should be.

                            Are you running the tests from that laptop?

                            Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                            Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                            AC and N for testing, both resulted in sub-par performance.

                            20 and 80, and channels 1 and 40

                            I will actually set the AC channels to Auto.

                            What about the channel width? I've seen setting them to 20 (for 2.4 gHz) and 40 (for 5gHz) improve things.

                            Edit: You really shouldn't have to worry about that unless there's a lot of interference in your area.

                            dbeatoD 1 Reply Last reply Reply Quote 1
                            • dbeatoD
                              dbeato @dafyre
                              last edited by

                              @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                              @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                              @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              @dafyre said in Troubleshooting Unifi AP-AC-Lite:

                              Are you testing a wireless client?

                              Trying to troubleshoot what appears to be really slow throughput through my AP from my laptop.

                              Tested the ethernet and the performance is where it should be.

                              Are you running the tests from that laptop?

                              Laptop and a VM that is attached to the LAN on a dedicated port from my hypervisor.

                              Is the laptop connected at N or AC? What frequency / channel? (2.4gHz or 5gHz?)

                              AC and N for testing, both resulted in sub-par performance.

                              20 and 80, and channels 1 and 40

                              I will actually set the AC channels to Auto.

                              What about the channel width? I've seen setting them to 20 (for 2.4 gHz) and 40 (for 5gHz) improve things.

                              Edit: You really shouldn't have to worry about that unless there's a lot of interference in your area.

                              Correct, although you would not find that much interference yet with 5Ghz channels.

                              1 Reply Last reply Reply Quote 1
                              • dafyreD
                                dafyre
                                last edited by

                                @DustinB3403 -- did you do the reset yet?

                                DustinB3403D 1 Reply Last reply Reply Quote 1
                                • DustinB3403D
                                  DustinB3403 @dafyre
                                  last edited by

                                  @dafyre Yes, I reset and set as much as possible to automatic.

                                  Performance is still in the dumps.

                                  dbeatoD 1 Reply Last reply Reply Quote 0
                                  • dbeatoD
                                    dbeato @DustinB3403
                                    last edited by

                                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                                    @dafyre Yes, I reset and set as much as possible to automatic.

                                    Performance is still in the dumps.

                                    Wow, I have an AC-LR and I am getting good speeds
                                    0_1520687461384_DeepinScreenshot_select-area_20180310081054.png

                                    Unifi Controller Running 5.6.30.
                                    This are my Radio Settings
                                    0_1520687510269_DeepinScreenshot_select-area_20180310081138.png
                                    0_1520687525625_DeepinScreenshot_select-area_20180310081200.png

                                    I also have band steering preferring 5G
                                    0_1520687578945_DeepinScreenshot_select-area_20180310081253.png

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @dbeato
                                      last edited by

                                      @dbeato 0_1520688002257_chrome_2018-03-10_08-19-29.png 0_1520688008793_chrome_2018-03-10_08-19-39.png 0_1520688013115_chrome_2018-03-10_08-19-49.png

                                      dbeatoD 1 Reply Last reply Reply Quote 1
                                      • dbeatoD
                                        dbeato @DustinB3403
                                        last edited by

                                        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                                        @dbeato 0_1520688002257_chrome_2018-03-10_08-19-29.png 0_1520688008793_chrome_2018-03-10_08-19-39.png 0_1520688013115_chrome_2018-03-10_08-19-49.png

                                        So do you have 2.4 GHz off or not?

                                        1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403
                                          last edited by

                                          I reset it and its off now.

                                          1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by

                                            My new AP should be arriving today so I'll test with that and see how it compared to this.

                                            dbeatoD 1 Reply Last reply Reply Quote 1
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