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    Twilio as a SIP provider

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    • bigbearB
      bigbear
      last edited by

      Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

      Telnyx offers 6/6 billing in and out.

      My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

      Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @bigbear
        last edited by

        @bigbear said in Twilio as a SIP provider:

        Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

        Telnyx offers 6/6 billing in and out.

        My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

        Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

        60/60 instead of 6/6 can make a big difference. At that rate of .0045 it is the same as VoIP.ms at .009, but VoIP.MS bills at 6/6.

        bigbearB 1 Reply Last reply Reply Quote 0
        • coliverC
          coliver
          last edited by

          Can you explain 60/60 vs 6/6?

          From the sound of it you get charged for a full 60 seconds whether you use the entire thing or not. 6/6 sound the same but only for 6 seconds?

          bigbearB 1 Reply Last reply Reply Quote 1
          • bigbearB
            bigbear @JaredBusch
            last edited by

            @JaredBusch said in Twilio as a SIP provider:

            @bigbear said in Twilio as a SIP provider:

            Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

            Telnyx offers 6/6 billing in and out.

            My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

            Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

            60/60 instead of 6/6 can make a big difference. At that rate of .0045 it is the same as VoIP.ms at .009, but VoIP.MS bills at 6/6.

            In my experience you save about 12% on origination with 6/6, Maybe up to 20% on termination. For a single business usually much less on the latter even.

            You will never touch the .0045 average for origination twilio charges with .009 at 6/6.

            You should dump a CDR and round-up your minutes and apply the rate. I bet its at least 30% cheaper and likely more...

            1 Reply Last reply Reply Quote 0
            • bigbearB
              bigbear @coliver
              last edited by

              @coliver said in Twilio as a SIP provider:

              Can you explain 60/60 vs 6/6?

              From the sound of it you get charged for a full 60 seconds whether you use the entire thing or not. 6/6 sound the same but only for 6 seconds?

              In telecom the first number is the minimum number of seconds you will be billed for the call. The second number is the minimum increments you will be billed in seconds for the remainder of the call.

              As a CLEC or wholesaler you will see a little of 6/1. On the retail side Origination (even Flowroute) is 60/60 where there outbound is 30/6.

              For retail Twilio has the best origination deal you will (.0045) find and Telnyx has the best termination I have seen.

              Wholesale requires minimum monthly commitments and at least 1mmou (million minutes of monthly usage). In wholesale we mostly LCR through providers that do not provide 100% guaranteed call completion. With Twilio on wholesale you can get down to .0025.

              1 Reply Last reply Reply Quote 1
              • bigbearB
                bigbear
                last edited by

                I should also mention, for at least 5 years, DID peering has dramatically cut wholesale/CLEC costs on the backend (with no benefit to the retail side).

                DID peering means carriers router calls directly to each other before hitting the telephone network. We charge each other .00001 or less for these connections.

                1 Reply Last reply Reply Quote 2
                • EddieJenningsE
                  EddieJennings
                  last edited by

                  A few numbers I crunched. I'm basing this off of minutes reported on my last Windstream bill for toll-free and long-distance calling. Trying to get accurate overall numbers digging through Altigen CDR is proving to be a challenge.

                  Total toll-free minutes (6-second increments): 12010.8 ---- Cost for voip.ms = 228.21 ($0.019)
                  Total toll-free minutes (60-second increments): 12756 ---- Cost for Twilio = 229.61 ($0.018)

                  Long-distance minutes (6-second increments): 14100.1 --- Cost for voip.ms = 141.00 ($0.01)
                  Long-distance minutes (60-second increments): 15203 -- Cost for Twilio = 106.52 ($0.007)

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    So a bit of savings there, but not massive. But not bad.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Incoming calls are free on both?

                      EddieJenningsE 1 Reply Last reply Reply Quote 0
                      • EddieJenningsE
                        EddieJennings @scottalanmiller
                        last edited by

                        @scottalanmiller No. I'm trying to go through the Altigen CDR to try to get an accurate count of non-toll free inbound minutes.

                        bigbearB 1 Reply Last reply Reply Quote 0
                        • bigbearB
                          bigbear @EddieJennings
                          last edited by

                          @EddieJennings said in Twilio as a SIP provider:

                          @scottalanmiller No. I'm trying to go through the Altigen CDR to try to get an accurate count of non-toll free inbound minutes.

                          Add a couple zeros and its a pretty big deal. Just look at annual savings for example.

                          Inbound will be huge, 50% or more savings over voip.ms

                          I would use Telnyx for outbound. Way easier to configure and its .0075 with 6/6 billing on outbound. Also, when you call out to 800 numbers Twilio will charge you, Telnyx will terminate the call for free (as it should be for the calling party)

                          There are some other advantages with caller ID passing via Telnyx that Twilio will give you problems with if the number isn't in your DID list.

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @scottalanmiller
                            last edited by

                            @scottalanmiller said in Twilio as a SIP provider:

                            So a bit of savings there, but not massive. But not bad.

                            He is comparing those numbers against his Windstream bill. A number we have not see. But willbe significantly higher than those numbers.

                            1 Reply Last reply Reply Quote 0
                            • EddieJenningsE
                              EddieJennings
                              last edited by EddieJennings

                              Here are some numbers. Here are a few things to note. First, minutes are as accurate as I can get from my CDR cross-referencing tasks. Second, a "normal" Windstream bill is around $750. This month was the worst of the toll-fraud. Third, add about $5 / month for a Vultr instance for Twilio or Voip.ms. Fourth, savings will be event more when if cut out some DIDs, as we're not using more than 50 at the moment.

                              Edit: Removed incorrect figures.

                              1 Reply Last reply Reply Quote 3
                              • DashrenderD
                                Dashrender
                                last edited by

                                @EddieJennings said in Twilio as a SIP provider:

                                about $5 / month for a Vultr instance for Twilio or Voip.ms. Fourth, savings will be event more when if cut out some DIDs, as

                                damn - nearly a 75% savings.

                                1 Reply Last reply Reply Quote 0
                                • EddieJenningsE
                                  EddieJennings
                                  last edited by

                                  Bah, realized I had my sum-formula written incorrect. Here's the real deal (including Vultr hosting)
                                  0_1498505357008_503801aa-aab1-4d35-84b7-07b34449900d-image.png

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @EddieJennings
                                    last edited by

                                    @EddieJennings said in Twilio as a SIP provider:

                                    Bah, realized I had my sum-formula written incorrect. Here's the real deal (including Vultr hosting)
                                    0_1498505357008_503801aa-aab1-4d35-84b7-07b34449900d-image.png

                                    Should be $6 for hosting if you use their auto backup feature also.

                                    But yeah, those are pretty typical savings when coming from legacy systems.

                                    1 Reply Last reply Reply Quote 2
                                    • EddieJenningsE
                                      EddieJennings
                                      last edited by

                                      A "normal" month comparison. Minutes for 60/60 would probably be more, but it seems like it's a 10% increase over 6/6 minutes. This is the best estimate I could make.
                                      0_1498505520344_fde88939-8119-478e-b451-a6e421c4d779-image.png

                                      bigbearB 1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by JaredBusch

                                        I did not look at your calculations, but are you calculating the inbound and outbound on the right costs since Twilio has different rates on that?

                                        Just making sure you are doing it all right.

                                        EddieJenningsE 1 Reply Last reply Reply Quote 0
                                        • EddieJenningsE
                                          EddieJennings @JaredBusch
                                          last edited by

                                          @JaredBusch Thanks for checking, and I have. I'll do one more check of all of my numbers before it's all presented to my bosses.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @EddieJennings
                                            last edited by JaredBusch

                                            @EddieJennings said in Twilio as a SIP provider:

                                            @JaredBusch Thanks for checking, and I have. I'll do one more check of all of my numbers before it's all presented to my bosses.

                                            I would not show specific names and totals to them. It should be presented in terms of % saved per month or $ saved per month. With a generic "SIP Provider" noted.

                                            Because as soon as you show specific names and numbers, you will be stuck with that no matter what you find out after more testing.

                                            EddieJenningsE 1 Reply Last reply Reply Quote 1
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