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    Twilio as a SIP provider

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    • StrongBadS
      StrongBad
      last edited by

      That price is incredible. $1 for a DID and $.007 per minute for most calls. That's hard to beat. No line cap is cool, do they offer a pay ahead plan so that you have a cap on your spending in case of security issues?

      1 Reply Last reply Reply Quote 1
      • EddieJenningsE
        EddieJennings @scottalanmiller
        last edited by

        @scottalanmiller said in Twilio as a SIP provider:

        @EddieJennings said in Twilio as a SIP provider:

        I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.

        The S7 is not encrypted nor at all secure. But it is also not on the Internet.

        Forgive my ignorance: S7?

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @EddieJennings
          last edited by

          @EddieJennings said in Twilio as a SIP provider:

          @scottalanmiller said in Twilio as a SIP provider:

          @EddieJennings said in Twilio as a SIP provider:

          I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.

          The S7 is not encrypted nor at all secure. But it is also not on the Internet.

          Forgive my ignorance: S7?

          The phone network. S7 is the protocol of the PSTN. All things we refer to as "normal phone calls" go over it no matter where they originate or terminate.

          EddieJenningsE bigbearB triple9T 3 Replies Last reply Reply Quote 1
          • B
            bnrstnr
            last edited by

            I might be switching if I get some free time. Using VoicePulse now and it looks like Twilio kills them on pricing. We've also had a few issues lately with VoicePulse.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • EddieJenningsE
              EddieJennings @scottalanmiller
              last edited by

              @scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @bnrstnr
                last edited by

                @bnrstnr said in Twilio as a SIP provider:

                I might be switching if I get some free time. Using VoicePulse now and it looks like Twilio kills them on pricing. We've also had a few issues lately with VoicePulse.

                Same here, I'm talking with MQ about doing a Twilio test this week. We've been on VP for forever and it's been great, but the pricing isn't competitive here, it doesn't look like.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @EddieJennings
                  last edited by

                  @EddieJennings said in Twilio as a SIP provider:

                  @scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.

                  Depends on what you want the security to do and what legal protections you want and whose responsibility you want it to be and so forth.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in Twilio as a SIP provider:

                    @EddieJennings said in Twilio as a SIP provider:

                    @scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.

                    Depends on what you want the security to do and what legal protections you want and whose responsibility you want it to be and so forth.

                    I have fully encrypted calls between my desk phone and FreePBX instance on Vultr using standard SSL. Not using a specific VPN setup like IPSEC or OpenVPN.

                    I need to get this added to my guide.

                    brianlittlejohnB 1 Reply Last reply Reply Quote 2
                    • brianlittlejohnB
                      brianlittlejohn @JaredBusch
                      last edited by

                      @JaredBusch said in Twilio as a SIP provider:

                      @scottalanmiller said in Twilio as a SIP provider:

                      @EddieJennings said in Twilio as a SIP provider:

                      @scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.

                      Depends on what you want the security to do and what legal protections you want and whose responsibility you want it to be and so forth.

                      I have fully encrypted calls between my desk phone and FreePBX instance on Vultr using standard SSL. Not using a specific VPN setup like IPSEC or OpenVPN.

                      I need to get this added to my guide.

                      I'd like to see the setup for that.

                      1 Reply Last reply Reply Quote 0
                      • bigbearB
                        bigbear
                        last edited by bigbear

                        I have been using Twilio with FreePBX for however it was that I first joined this form. Have also used inbound Twilio for 2 years to ACME packet SBC's for inbound. Have ported customers to them every month outside of our local market (away form Level 3 and Verizon) and by then end of the year all our extended area inbound will be twilio. We have a cross connect with them but OTT worked flawlessly.

                        Have never had an outage. Best kept secret around.

                        It is 6/6 billing, even when you are 10mmou. Its 60/60 for inbound and outbound. For your avergae single account 6/6 only nets you 12% savings, where there rates are 55% cheaper on inbound

                        Outbound subaccount calling is difficult to configure. Inbound requires you peer to all of the market IP addresses in freePBX separately.

                        But it works great.

                        EDIT: If you are going to use them I suggest Telnyx for outbound. Its 6/6 pricing for .0075 for outbound. Its also easier to configure than outbound on twilio sub accounts (assuming youare reselling)

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • bigbearB
                          bigbear @scottalanmiller
                          last edited by

                          @scottalanmiller said in Twilio as a SIP provider:

                          @EddieJennings said in Twilio as a SIP provider:

                          @scottalanmiller said in Twilio as a SIP provider:

                          @EddieJennings said in Twilio as a SIP provider:

                          I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.

                          The S7 is not encrypted nor at all secure. But it is also not on the Internet.

                          Forgive my ignorance: S7?

                          The phone network. S7 is the protocol of the PSTN. All things we refer to as "normal phone calls" go over it no matter where they originate or terminate.

                          When we started providing phone service we were transcoding local interconnect ports to VoIP. How many years has it been since you got a "All Circuits Busy" message. lol. Good ol "breakage"

                          1 Reply Last reply Reply Quote 0
                          • triple9T
                            triple9 @scottalanmiller
                            last edited by triple9

                            @scottalanmiller said in Twilio as a SIP provider:

                            @EddieJennings said in Twilio as a SIP provider:

                            @scottalanmiller said in Twilio as a SIP provider:

                            @EddieJennings said in Twilio as a SIP provider:

                            I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.

                            The S7 is not encrypted nor at all secure. But it is also not on the Internet.

                            Forgive my ignorance: S7?

                            The phone network. S7 is the protocol of the PSTN. All things we refer to as "normal phone calls" go over it no matter where they originate or terminate.

                            I believe you were referring to SS7 protocol https://en.wikipedia.org/wiki/Signalling_System_No._7
                            I used it like 10 years ago, when we were doing interconnection to national telco PSTN.

                            bigbearB 1 Reply Last reply Reply Quote 1
                            • bigbearB
                              bigbear @triple9
                              last edited by

                              @triple9 S7 was the industry lingo even in the early 90's when I got started. Another term that died off in the nineties was "cloud" ironically lol. And speaking of bad security who remembers Frame Relay?

                              triple9T 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                OMG. Frame Relay.

                                triple9T 1 Reply Last reply Reply Quote 0
                                • triple9T
                                  triple9 @scottalanmiller
                                  last edited by

                                  @scottalanmiller @bigbear I was lucky enough not to use FR in production, only in lab while I was studying for my Cisco certs. Nowdays, we don't use FR, and Cisco is less and less present in my work. Fortunatelly 😉

                                  scottalanmillerS 1 Reply Last reply Reply Quote 3
                                  • triple9T
                                    triple9 @bigbear
                                    last edited by

                                    @bigbear oh, ok, I didn't know. As I recall, everybody was using term SS7 during that project.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @triple9
                                      last edited by

                                      @triple9 said in Twilio as a SIP provider:

                                      @scottalanmiller @bigbear I was lucky enough not to use FR in production, only in lab while I was studying for my Cisco certs. Nowdays, we don't use FR, and Cisco is less and less present in my work. Fortunatelly 😉

                                      I never had to use it first hand. But I have managed Token ring networks. Even owned one at home.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @bigbear
                                        last edited by

                                        @bigbear said in Twilio as a SIP provider:

                                        I have been using Twilio with FreePBX for however it was that I first joined this form. Have also used inbound Twilio for 2 years to ACME packet SBC's for inbound. Have ported customers to them every month outside of our local market (away form Level 3 and Verizon) and by then end of the year all our extended area inbound will be twilio. We have a cross connect with them but OTT worked flawlessly.

                                        Have never had an outage. Best kept secret around.

                                        It is 6/6 billing, even when you are 10mmou. Its 60/60 for inbound and outbound. For your avergae single account 6/6 only nets you 12% savings, where there rates are 55% cheaper on inbound

                                        Outbound subaccount calling is difficult to configure. Inbound requires you peer to all of the market IP addresses in freePBX separately.

                                        But it works great.

                                        EDIT: If you are going to use them I suggest Telnyx for outbound. Its 6/6 pricing for .0075 for outbound. Its also easier to configure than outbound on twilio sub accounts (assuming youare reselling)

                                        I am confused. Is it 6/6 or 60/60 billing?

                                        1 Reply Last reply Reply Quote 0
                                        • bigbearB
                                          bigbear
                                          last edited by

                                          Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

                                          Telnyx offers 6/6 billing in and out.

                                          My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

                                          Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @bigbear
                                            last edited by

                                            @bigbear said in Twilio as a SIP provider:

                                            Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

                                            Telnyx offers 6/6 billing in and out.

                                            My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

                                            Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

                                            60/60 instead of 6/6 can make a big difference. At that rate of .0045 it is the same as VoIP.ms at .009, but VoIP.MS bills at 6/6.

                                            bigbearB 1 Reply Last reply Reply Quote 0
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