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    Analysis of Locky ransomware

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    • BRRABillB
      BRRABill
      last edited by

      http://krebsonsecurity.com/2016/03/hospital-declares-internet-state-of-emergency-after-ransomware-infection/

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Hospitals can declare a state of emergency of the Internet now? Good to know.

        BRRABillB 1 Reply Last reply Reply Quote 0
        • BRRABillB
          BRRABill @scottalanmiller
          last edited by

          @scottalanmiller

          It's actually an INTERNAL state, though it could also be considered an INTERNET state as well!

          Not sure why the URL says that.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @BRRABill
            last edited by

            @BRRABill said:

            @scottalanmiller

            It's actually an INTERNAL state, though it could also be considered an INTERNET state as well!

            Not sure why the URL says that.

            LOL, just going by what I read 🙂

            1 Reply Last reply Reply Quote 1
            • C
              Carnival Boy @Carnival Boy
              last edited by

              @Carnival-Boy said:

              Isn't it easier to disable macros in Word? I've never known anyone ever use macros in Word (Excel, yes, Word, no).

              Went to do this today. Downloaded and installed all the Office ADMX files from Microsoft. Spent ages trying to figure out why it wasn't working. Eventually found a Spiceworks thread where someone points out that Group Policy is not supported with Office 365 Business Plans.

              That sucks!!!

              Any alternative suggestions would be appreciated. I guess I could do a custom group policy object to change the registry values where macro settings for Word are specified? It looks like it is set by a DWORD called VBAWarnings. That wouldn't stop a user from changing it back, but it would help.

              1 Reply Last reply Reply Quote 2
              • C
                Carnival Boy
                last edited by

                This is really winding me up today. I went on to Techradar.com at lunchtime for a bit of light reading and the headline was "Microsoft tightens Office 2016 security with anti-macro measures". "Cool", I thought.

                The headline and article was based on a new blog post from Microsoft here:
                https://blogs.technet.microsoft.com/mmpc/2016/03/22/new-feature-in-office-2016-can-block-macros-and-help-prevent-infection/ with the headline "New feature in Office 2016 can block macros and help prevent infection"

                At no point in either article does it point out that these group policy features aren't available to several versions of Office 2016. It is only available to O365 Enterprise versions (and ProPlus and Volume Licence). Sure, it talks about "Enterprise Administrators", but it's not obvious that enterprise administration means an enterprise plan.

                You have to go to this document to actually find out which versions of Office support group policy:
                https://technet.microsoft.com/en-us/library/office-applications-service-description.aspx

                I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Carnival Boy
                  last edited by

                  @Carnival-Boy said:

                  I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                  To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                  Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @Carnival-Boy said:

                    I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                    To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                    Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                    Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                    scottalanmillerS dafyreD 3 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said:

                      @scottalanmiller said:

                      @Carnival-Boy said:

                      I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                      To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                      Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                      Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                      Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • dafyreD
                        dafyre @Dashrender
                        last edited by

                        @Dashrender said:

                        @scottalanmiller said:

                        @Carnival-Boy said:

                        I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                        To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                        Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                        Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                        That's why tools like PDQ Deploy are so powerful for SMBs... Even their free versions are quite useful, and for their Paid Version is also quite affordable for a well managed SMB.

                        You could figure out what registry key to modify and push it out that way, or in a batch file with PDQ Deploy.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said:

                          but come on.. managing 300 users by hand is considered fine? or better yet - who cares?

                          You are always missing something huge in these discussions.... that this is a non-open source problem. If you move to LibreOffice, or Calligra you get all the features at any size. If you opt to live in a world dominated by volume licensing and large vendor support contracts you choose the limitations that your size brings to the table.

                          It's a bad matching of requirements. The IBMs and Microsofts of the world need big enterprise contracts to keep the lights on, these little customers are too costly to support. If companies so small as to not have significant value to the vendors want to use that software that's fine, but you can't complain when you aren't big enough to get attention or get features that are limited to the big boys. There are other options that would love to provide you with a product that you, likewise, are ignoring.

                          C 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @Dashrender said:

                            @scottalanmiller said:

                            @Carnival-Boy said:

                            I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                            To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                            Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                            Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                            Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                            LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                            If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said:

                              @scottalanmiller said:

                              @Dashrender said:

                              @scottalanmiller said:

                              @Carnival-Boy said:

                              I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                              To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                              Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                              Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                              Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                              LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                              If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                              No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                @Dashrender said:

                                @scottalanmiller said:

                                @Dashrender said:

                                @scottalanmiller said:

                                @Carnival-Boy said:

                                I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                                To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                                Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                                Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                                Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                                LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                                If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                                No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                                Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said:

                                  @scottalanmiller said:

                                  @Dashrender said:

                                  @scottalanmiller said:

                                  @Dashrender said:

                                  @scottalanmiller said:

                                  @Carnival-Boy said:

                                  I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                                  To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                                  Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                                  Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                                  Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                                  LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                                  If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                                  No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                                  Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.

                                  Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.

                                  wirestyle22W 1 Reply Last reply Reply Quote 0
                                  • wirestyle22W
                                    wirestyle22 @scottalanmiller
                                    last edited by wirestyle22

                                    @scottalanmiller said:

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    @Carnival-Boy said:

                                    I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                                    To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                                    Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                                    Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                                    Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                                    LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                                    If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                                    No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                                    Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.

                                    Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.

                                    Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @wirestyle22
                                      last edited by

                                      @wirestyle22 said:

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @Carnival-Boy said:

                                      I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                                      To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                                      Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                                      Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                                      Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                                      LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                                      If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                                      No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                                      Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.

                                      Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.

                                      Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.

                                      I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.

                                      wirestyle22W DashrenderD 2 Replies Last reply Reply Quote 1
                                      • wirestyle22W
                                        wirestyle22 @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @wirestyle22 said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Carnival-Boy said:

                                        I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                                        To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                                        Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                                        Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                                        Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                                        LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                                        If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                                        No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                                        Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.

                                        Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.

                                        Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.

                                        I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.

                                        We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @wirestyle22
                                          last edited by

                                          @wirestyle22 said:

                                          @scottalanmiller said:

                                          @wirestyle22 said:

                                          @scottalanmiller said:

                                          @Dashrender said:

                                          @scottalanmiller said:

                                          @Dashrender said:

                                          @scottalanmiller said:

                                          @Dashrender said:

                                          @scottalanmiller said:

                                          @Carnival-Boy said:

                                          I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                                          To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                                          Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                                          Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                                          Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                                          LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                                          If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                                          No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                                          Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.

                                          Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.

                                          Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.

                                          I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.

                                          We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.

                                          You need HR to make that a security violation. Getting names improperly from people is social engineering.

                                          wirestyle22W DashrenderD 2 Replies Last reply Reply Quote 1
                                          • wirestyle22W
                                            wirestyle22 @scottalanmiller
                                            last edited by wirestyle22

                                            @scottalanmiller said:

                                            @wirestyle22 said:

                                            @scottalanmiller said:

                                            @wirestyle22 said:

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @Carnival-Boy said:

                                            I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.

                                            To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.

                                            Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.

                                            Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!

                                            Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.

                                            LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"

                                            If that doesn't tell them how absolutely disconnected from reality they are, nothing does.

                                            No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"

                                            Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.

                                            Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.

                                            Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.

                                            I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.

                                            We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.

                                            You need HR to make that a security violation. Getting names improperly from people is social engineering.

                                            I want to train them on social engineering but we have such a huge turnover because we pay nothing that I think it wouldn't even be worth it. Maybe with the directors and staff that have been here past a certain amount of time. Idk.

                                            Turnover ruins a lot of stuff for me.

                                            1 Reply Last reply Reply Quote 0
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