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    Unsolved VPN Connect continually drops

    IT Discussion
    ubnt l2tp windows 8.1 windows 8 vpn
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    • gjacobseG
      gjacobse @Dashrender
      last edited by

      @Dashrender

      Since I am on his machine looking at the Restore Point ( not running so none available.)

      I triedto connect othe VPN and also tried from my computer.

      I got right in, he got the following

      0_1456933991856_2016-03-02 10_50_13-NTG - SSI-SURFACE-010 - Connected.png

      1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by

        Maybe a reset of the network stack is in order.

        I've had to do that on every OS from 9x to Windows 7. I have run into so few businesses with Windows 8(.1) that I haven't had the need, yet. Same goes with Windows 10.

        it's only a matter of time though. 😉

        1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse
          last edited by

          0_1456935021561_2016-03-02 11_01_58-NTG - SSI-SURFACE-010 - Connected.png

          Had issues with Windows Updates - this is what I finally got....

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @gjacobse
            last edited by

            @gjacobse said:

            0_1456935021561_2016-03-02 11_01_58-NTG - SSI-SURFACE-010 - Connected.png

            Had issues with Windows Updates - this is what I finally got....

            What kind of computer is it? Surface Pro?

            gjacobseG 1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse @Dashrender
              last edited by

              @Dashrender

              Yes a Surface

              DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                So it's fixed? after you applied updates?

                gjacobseG 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @gjacobse
                  last edited by

                  @gjacobse said:

                  @Dashrender

                  Yes a Surface

                  Was guessing as much because of the name of the System Firmware Update that's what MS calls driver updates for MS hardware - sigh

                  1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse @Dashrender
                    last edited by

                    @Dashrender said:

                    So it's fixed? after you applied updates?

                    Not updated yet. I lost Internet and thus connection to that computer. About to apply it now.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      Surface's have had network problems pretty much since the beginning.

                      1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse
                        last edited by

                        Installing the updates now...

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @gjacobse
                          last edited by

                          @gjacobse said:

                          @Dashrender

                          Yes a Surface

                          Problem identified.

                          gjacobseG 1 Reply Last reply Reply Quote 0
                          • gjacobseG
                            gjacobse @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @gjacobse said:

                            @Dashrender

                            Yes a Surface

                            Problem identified.

                            For Sales people - who travel - what would you suggest that is better? They have about 15 Surface units as it is now.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • Minion QueenM
                              Minion Queen Banned
                              last edited by

                              To be noted that they have 15 or so and only 1 has this issue. So it is not just a Surface blanket issue.

                              1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller @gjacobse
                                last edited by

                                @gjacobse said:

                                @scottalanmiller said:

                                @gjacobse said:

                                @Dashrender

                                Yes a Surface

                                Problem identified.

                                For Sales people - who travel - what would you suggest that is better? They have about 15 Surface units as it is now.

                                Don't know what they are using it for. I've never found the Surface to be a good tool, too many bugs and problems both software and hardware. It might seem neat, but it still comes across as a toy to me.

                                1 Reply Last reply Reply Quote 0
                                • coliverC
                                  coliver
                                  last edited by

                                  Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                                  gjacobseG 1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse @coliver
                                    last edited by

                                    @coliver said:

                                    Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                                    Possible... even with this update,.. there seems to be Windows Update issues.

                                    This is the error I have seen on this one,.. and I think others..

                                    http://i.stack.imgur.com/zW2Wo.png

                                    coliverC 1 Reply Last reply Reply Quote 0
                                    • coliverC
                                      coliver @gjacobse
                                      last edited by

                                      @gjacobse said:

                                      @coliver said:

                                      Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                                      Possible... even with this update,.. there seems to be Windows Update issues.

                                      This is the error I have seen on this one,.. and I think others..

                                      http://i.stack.imgur.com/zW2Wo.png

                                      Are they tied into WSUS somehow?

                                      dafyreD 1 Reply Last reply Reply Quote 0
                                      • dafyreD
                                        dafyre @coliver
                                        last edited by

                                        @coliver said:

                                        @gjacobse said:

                                        @coliver said:

                                        Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                                        Possible... even with this update,.. there seems to be Windows Update issues.

                                        This is the error I have seen on this one,.. and I think others..

                                        http://i.stack.imgur.com/zW2Wo.png

                                        Are they tied into WSUS somehow?

                                        Reboot it and give it another go.

                                        1 Reply Last reply Reply Quote 0
                                        • gjacobseG
                                          gjacobse
                                          last edited by

                                          Just got word - he's already been kicked out.

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            I have had really good luck with the Fixit Tool for Windows Update.

                                            https://blogs.technet.microsoft.com/sus/2009/05/21/a-quick-fix-for-windows-update-client-issues/

                                            1 Reply Last reply Reply Quote 0
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