IT people treatment

wirestyle22

@wirestyle22 said:

Any opinions on LinuxAcademy.com as a studyaid?

I've come across it while googling. It's a decent place to start. Just remember that you want to learn, and not just memorize certain steps..... if you're memorizing a set of specific steps, it should probably be in a shell script.

Thank you for the input. I am typically a conceptual learner but we'll see how it goes.

Jason

@scottalanmiller said:

Having done most of my career in either enterprise or MSP spaces I've actually experienced very little of this. I think that it is mostly an SMB issue. Not purely, of course, but moreso than in the enterprise where senior management tends to understand the value of any department supporting the business and treats them with respect - or else they are not managing an enterprise for long.

We have a least a couple hundred if not more users like it here. Many of them are lower level supervisors.

nadnerB

@dafyre said:

@wirestyle22 said:

@Jason said:

So I've always wondered, why do so many people treat IT Staff (Technicians, Network/server admins and even directors) like crap? Is is because employees think these positions are below them or what?

Most people have trouble managing their expectations I find. There is also a disconnect with users where they think you caused their problem when in reality you are there to fix it.

And they expect the fix to be as simple as you waving your magic wand.

I have been know to proximity fix things.