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    Free RMM, Free PSA, Free QSA Built by MSPs for MSPs Yes, FREE!

    IT Discussion
    rmm msp psa comodo comodo one
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    • dafyreD
      dafyre
      last edited by

      Is there really and truly a good, open source RMM available? I'd be curious to know.

      That being said, I have installed the RMM agent on one computer. It has chat features, and looks like remote control as well. It has a task manager type tool. I'll post a walkthrough after I get to spend some time with it tonight or tomorrow.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @dafyre
        last edited by

        @dafyre said:

        Is there really and truly a good, open source RMM available? I'd be curious to know.

        Nope, not that I have ever heard of.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          One major caveat right off of the bat..... this lacks support for anything but Windows.

          1 Reply Last reply Reply Quote 2
          • dafyreD
            dafyre
            last edited by

            Yepp... I was noticing that. Which is fine for me at the moment... oh wait... Ihave 2 linux VMs too, lol.

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              Mac is the killer for us. We've got Linux tools.

              1 Reply Last reply Reply Quote 0
              • dafyreD
                dafyre
                last edited by dafyre

                For Monitoring stuff, I use Zabbix... That one is by far my favorite. It has agents for just about every platform I can think of (Win,Mac,Linux, *BSD, SNMP), and then some...

                It takes care of the Monitoring part, and can be used remotely. It just doesn't do the management bits... But for monitoring, I haven't found one I like more yet. (And I've tried several).

                1 Reply Last reply Reply Quote 1
                • Deleted74295D
                  Deleted74295 Banned
                  last edited by

                  Replying to this because it's the only thread I can find on Comodo One.

                  My account went dormant due to not using it for months, wanted to test out the product recently so I sent an email to support asking for help with re-activating it.

                  I immediately received an 11 question survey, when I replied asking why, they said it was needed to collect the data to help.

                  The questions were:

                  1. What is the total number of devices you manage?
                  2. Do you have plans to register more devices?
                  
                  3. How many devices are registered on RMM?
                  
                  4. When do you plan to register more devices?
                  
                  5. Do you have any break fix customers?
                  
                  6. Did you have technical issues registering?
                  
                  7. Are you involved in security information?
                  
                  8. Have you registered for the MSP Consortium?https://mspconsortium.com
                  
                  9. Are you planning to register for the MSP Consortium?
                  
                  10. Are you an MSP or Enterprise?
                  
                  11. Are you running RMM along with an existing provider?
                  

                  Basically, unless you feed them this data, you cannot get support for their free product. They've not received the data from me and I'll be looking at other tools.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    For free that does not seem that bad. Don't know how good the product is, but filling out a survey for free support seems okay.

                    Deleted74295D 1 Reply Last reply Reply Quote 1
                    • Deleted74295D
                      Deleted74295 Banned @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      For free that does not seem that bad. Don't know how good the product is, but filling out a survey for free support seems okay.

                      15 minutes after posting this, I get CCed on an email asking for my account to be looked at and re-activated by support, coincidence?

                      dafyreD scottalanmillerS 2 Replies Last reply Reply Quote 2
                      • dafyreD
                        dafyre @Deleted74295
                        last edited by

                        @Breffni-Potter said:

                        @scottalanmiller said:

                        For free that does not seem that bad. Don't know how good the product is, but filling out a survey for free support seems okay.

                        15 minutes after posting this, I get CCed on an email asking for my account to be looked at and re-activated by support, coincidence?

                        <insert twilight zone music here>

                        I found an open source one called Monocrat (http://www.monocrat.net/index.html, it is Windows only though)... I haven't tested it or installed it or anything yet... just found it a few minutes ago.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Deleted74295
                          last edited by

                          @Breffni-Potter said:

                          @scottalanmiller said:

                          For free that does not seem that bad. Don't know how good the product is, but filling out a survey for free support seems okay.

                          15 minutes after posting this, I get CCed on an email asking for my account to be looked at and re-activated by support, coincidence?

                          No

                          1 Reply Last reply Reply Quote 0
                          • Reid CooperR
                            Reid Cooper
                            last edited by

                            Try saying bloody mary in front of a mirror three times, I hear that a waiter will arrive with a cocktail.

                            1 Reply Last reply Reply Quote 0
                            • gjacobseG
                              gjacobse @Danp
                              last edited by

                              @Danp said:

                              My old wife had a tail too! 😏

                              Tail or Horns?

                              dafyreD 1 Reply Last reply Reply Quote 0
                              • dafyreD
                                dafyre @gjacobse
                                last edited by

                                @gjacobse said:

                                @Danp said:

                                My old wife had a tail too! 😏

                                Tail or Horns?

                                Both.

                                1 Reply Last reply Reply Quote 0
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