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    2. scottalanmiller
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    • Following 170
    • Followers 168
    • Topics 3,476
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    Recent Best Controversial
    • RE: Got tired of waiting for someone to update their subcategories plugin. for Helpdesk V2...

      @JaredBusch said:

      If I used SW helpdesk I would try this!

      Yeah, same problem here.

      posted in Self Promotion
      scottalanmillerS
      scottalanmiller
    • Summing Up Germany and Greece Right Now

      Germany says to Greece...

      I'm a way better asshole

      posted in News
      scottalanmillerS
      scottalanmiller
    • RE: Bits and Bytes (1983)

      Youtube Video

      Bits and Bytes Episode 4

      posted in IT Discussion
      scottalanmillerS
      scottalanmiller
    • RE: Live Streaming of Conference?

      @wirestyle22 said in Live Streaming of Conference?:

      @RojoLoco said in Live Streaming of Conference?:

      @wirestyle22 Good on ya if you've found the right one. After going through a couple of huge breakups, I now realize that I had a much easier time without the legal entanglements of marriage, so that's off the table for me personally.

      That's something Bill Burr said. Marriage is like waiting in a line to lose half of your stuff

      LOL, it's kind of true. But most people do well with marriages. The "most marriages end in divorce" stuff is a statistical game... people who get divorced typically do it many times. So while 51%+ of marriages end in divorce, most of them knew that they weren't going to make it before getting married because they were in the divorcing pool.

      Of "people who get married", most never get divorced. It's just that if you have two pools, 100 people who get married and never get divorced, you have 50 marriages, period. In the other pool you have 100 people who get married and divorced, they average something like 150 - 200 marriages.

      Same number of people who are in each pool. So if you count the ratio by "people who get married" you find that marriage still has a good chance of success. If you count by "how many marriages fail" it seems bad, because people who get married then divorced tend to do it many times per person.

      It's the same statistical games that colleges play to make your education sound beneficial. They use a stat that sounds reasonable, but doesn't show what people actually care about. Example, they show average income per year after graduation rather than lifetime earnings. The first sounds good, the later is what people care about.

      posted in MangoCon
      scottalanmillerS
      scottalanmiller
    • RE: Creating a free SMB 3.0 file server on Hyper-V 2016. Part 1: Installation and configuration

      @travisdh1 said in Creating a free SMB 3.0 file server on Hyper-V 2016. Part 1: Installation and configuration:

      @matteo-nunziati I agree.

      Like I mentioned before, just seems a waste of time to me. That's all.

      Marketing if nothing else. Even if it had no technical purpose, it sure got people talking.

      posted in Starwind
      scottalanmillerS
      scottalanmiller
    • SAN, NAS, DAS Cage Match

      I will be the main speaker on a webinar tomorrow hosted by Spiceworks and sponsored by Seagate where I will be discussing SAN, NAS, DAS, local storage, RLS and when they all apply. 10am Central (that's 11am Eastern, 8am Pacific.)

      http://community.spiceworks.com/lg/Spiceworks_Webinars_CageMatch

      posted in Self Promotion spiceworks das storage san nas
      scottalanmillerS
      scottalanmiller
    • RE: Crypto-currency miners have known this for years CPUs are effectively useless

      GPUs are still not efficient or often even capable of general purpose computing.

      posted in News
      scottalanmillerS
      scottalanmiller
    • RE: Bits and Bytes (1983)

      Youtube Video

      Bits and Bytes Episode 6

      posted in IT Discussion
      scottalanmillerS
      scottalanmiller
    • Hot Topics for MangoCon 2019

      Why not start making the list now? No reason, so let's start.

      posted in MangoCon mangocon mangocon 2019
      scottalanmillerS
      scottalanmiller
    • Making the Most of Your Inverted Pyramid of Doom

      There is often talk of why the Inverted Pyramid of Doom (aka the IPOD or 3-2-1 Architecture) design pattern is reckless and bad in most cases. Let's look at how to make the best of your existing inverted pyramid now that you have decided to address your needs.

      posted in Self Promotion architecture storagecraft blog scottalanmiller best practices inverted pyramid
      scottalanmillerS
      scottalanmiller
    • RE: Do you hate folding laundry - So does everyone else

      I have a $0 method for this... don't bother. Who needs folded laundry? Shirts get hung up, everything else doesn't get folded. Easy peasy.

      posted in News
      scottalanmillerS
      scottalanmiller
    • We Don't Have the Budget to Save Money

      I cannot believe how often I see a thread of people talking about how they have done something ridiculous in their systems design and when people ask about it the excuses of "we are a tiny company" or "we are a non-profit" or "we have a tight budget" come up as an excuse as to why they didn't do something more expensive. Fine.

      But nearly always the question is "why did you spend so much money on such a bad design when something costing half as much would have been way better? I pretty much assume, these days, that almost anytime that someone claims that they don't have enough money to do something right that they have spent more money than the proposed solution and are either so out of touch with what they are doing that they didn't realize that they were wasting money or they have gotten so used to excusing any action as being based on "someone else's failure to provide financing" that they never take responsibility for bad decision making.

      I see this every few days and it drives me crazy.

      posted in IT Discussion best practices
      scottalanmillerS
      scottalanmiller
    • Ferraris and Tractor Trailers: Understanding Latency and Throughput

      Latency and throughput are two different aspects of speed and have very different effects at different times and while they interact with each other, often we only need to focus heavily on one or the other. In Ferraris and Tractor Trailers I take a look at how the two can be described and understood and why they both matter.

      posted in Self Promotion latency throughput
      scottalanmillerS
      scottalanmiller
    • RE: Don't give the US any ideas!

      I think that you will find that the US gave Russia ideas.

      posted in News
      scottalanmillerS
      scottalanmiller
    • Getting Started with DreamHost

      Signed up, got a receipt, got an email that they can't get my account to work. They gave me a link to sign into my account, but it doesn't work. So, at this point, total fail. 100% fail.

      posted in IT Discussion dreamhost
      scottalanmillerS
      scottalanmiller
    • All IT Is External

      Originally All IT Is External on SMB IT Journal

      In IT we often talk about internal and external IT, but this perspective is always one from that of the IT department itself rather than the one from the business and I feel that this is very misleading. Different departments within a company are generally seen and feel as if they are external to one another; often every bit as much as an external company feels. For example, an IT department will often see management, operations or human resources as “foreign” departments at best and adversaries at worst. It is common to feel, and possibly rightfully so, that different departments fail to even share common overarching goals. IT tends to be acutely aware of that and expresses it often.

      What we need to appreciate is that to the business management or owners, the IT department generally appears to them like an external agencies regardless of whether the people working in it are staff or actually from a service provider. There are exceptions to this, of course, but they are rare. IT is generally held behind a barrier of sorts and is its own entity. IT commonly displays this in how it talks to or about management. IT often thinks of system resources or the network as “belonging to IT”, clearly not thinking in terms of IT being just part of the company. Both sides are commonly guilty of thinking of IT as a separate entity from the company itself.

      This happens, of course, for any number of reasons. Many IT workers choose IT because they are passionate about IT specifically, not the company or market that they are working in; their loyalty is to their IT career, not the business in question and would generally switch companies to advance their IT career rather than stay to advance their internal non-IT career. IT professionals often struggle with interpersonal skills and so have a higher than average tendency to hide away avoiding unnecessary contact with other departments. IT tends to be busy and overworked, making socializing problematic. IT work demands focus and availability, again making it difficult to socialize and interface with other departments. IT is often kept isolated for security reasons and IT is often seen as the naysayer of the organization – commonly delivering bad news or hindering projects. IT typically has extremely high turnover rates and almost no IT staff, especially in smaller businesses, is expected to be around for the long haul. IT is often a conduit to outside vendors and is seen as connected to them or associated with them in many ways. IT is often behind a “blame barrier” where the organization (other than IT) on one side often seeks to blame IT for business decisions creating a stronger “us and them” mentality. IT exacerbates this with attitudes towards users and decisions makers that are often distancing. It is also extremely common for IT workers to be staffed via an agency in such a way that there are contract obligations, restrictions or payrolls differences between IT and normal staff.

      This creates a rather difficult situation for discussions involving the advantages of internal IT versus external IT. For internal IT staff it is common to believe that by having IT internally that there are many benefits to the organization due to loyalty, closeness or the ties of payroll. But is this really the case?

      To the business, internal IT is already, in most cases, external to their organization. The fears that are often stated about external IT service provides such that they may not work in the business’ interests, may suddenly close up shop and disappear, might be overworked and not have enough available resources, may charge for work when idle, may not have the needed expertise, may see the network and resources as their own and not act in the interests of the business, may fail to document the systems or might even hold critical access hostage for some reason – are all fears that businesses have about their own IT departments exactly the same as they have them with external IT service providers.

      In fact, external service providers often provide a business with more legal recourse than employees do. For example, internal IT employees can quit with zero notice and only suffer from acting “unprofessionally” in their lack of notice or can give only two weeks notice and not even have to worry about being unprofessional. Yet replacing internal IT staff of any caliber will easily take months, and that is just before one can be hired let alone trained, indoctrinated and brought up to useful speed. It is not uncommon, even in the enterprise, for a job search, hiring process and internal processes for access and so forth to take up to a year from the time the decision to begin interviewing has started until someone is a useful staff member. But an external IT service provider may be obligated to provide resources for coverage regardless of if staff comes and goes. There are far more possibilities for mitigating the staff turnover risks that employed IT staff present to a business.

      Due to these factors, it is very common for a business to perceive both internal and external IT resources as roughly equal and primarily such that both are very much outsiders to the key organization. Of course, in an ideal world, both would be treated very much as insiders and worked with as critical partners for planning, decision making, triage and so forth. IT is critical to business thinking and the business is critical to IT thinking; neither is really functional without the other.

      This context of the organizational management view of IT can be important for understanding how the business will react to IT as well as how IT should behave with management. And it offers an opportunity for both to work on coming together, whether IT is ultimately internal or external, to behave more like a singular organization with a unified goal.

      posted in Self Promotion service provider msp itsp it business smbitjournal scott alan miller article
      scottalanmillerS
      scottalanmiller
    • Yahoo Breach Hit Half Billion Users

      Attack on Yahoo hit 500 million users
      http://www.bbc.co.uk/news/world-us-canada-37447016

      posted in News yahoo breach security
      scottalanmillerS
      scottalanmiller
    • RE: Easily Unsubscribe from Junk

      Well if you use a product called "Clutter" you are pretty much asking for it, aren't you?

      posted in IT Discussion
      scottalanmillerS
      scottalanmiller
    • If It Ain't Broke, Don't Fix It

      This week on SMB IT Journal, I take a look at another nearly meaningless and nearly always misunderstood phrase that is thrown about in IT recklessly on a regular basis: if it ain't broke, don't fix it. It's bad enough that we need to hear this from management and users, but sometimes we even hear it from other IT people. Understanding the root of this phrase, what it means and how it would apply to IT (and cars) is pretty important.

      posted in Self Promotion smbitjournal scott alan miller article
      scottalanmillerS
      scottalanmiller
    • RE: New Ubiquiti Unifi Switches

      @thwr said in New Ubiquiti Unifi Switches:

      So the UniFi lines main feature is central management, just judging from the name? I'm more into Cisco / Juniper / Nortel / Enterasys etc, never dealt with Ubiquiti but I'm open to anything new.

      Yes, UniFi would remind you of Meraki, but you host your own controller and don't have to deal with an annual charge for owning the gear.

      posted in News
      scottalanmillerS
      scottalanmiller
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