@scottalanmiller said in Spiceworks Helpdesk Portal Partially Down for the Last Day: @dbeato said in Spiceworks Helpdesk Portal Partially Down for the Last Day: @scottalanmiller said in Spiceworks Helpdesk Portal Partially Down for the Last Day: A full day is a lot to not be able to log in. They need a workaround to that email dependency. Oh yeah, Although I was able to login and work on my lab cloud helpdesk. But yeah email dependcy is not the best. Let me see what I can auggest. The techs didn't notice, because on the tech side, email isn't used. Only end users could not submit tickets in any fashion, but they didn't know that they couldn't submit tickets. Yeah, that’s true.

@jaredbusch said in End Users Cannot Attach Files in SpiceWorks Tickets Once Opened: Send the attachment via email after the tickets created so the signature doesn’t screw everything up as bad Still adds the sigs to each reply. Oh my is it bad here.

@scottalanmiller said in Spiceworks Platform API Removal: @computerchip said in Spiceworks Platform API Removal: Am I missing something here? The article you linked states: "When are these changes happening? Monday, August 28, 2017." @scottalanmiller said in Spiceworks Platform API Removal: https://community.spiceworks.com/topic/2026938-removing-platform-apps-from-the-spiceworks-app-center They just pushed out the notice. All I know is that my customers go this on that day as a big warning. This has been said in a long time ago although it is shown now but it was a long time ago

@computerchip said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.: @scottalanmiller "just toggle it back and forth" Yeah, that bit was pretty funny.

It cannot be stated enough how important community is. Since joining ML in 2016, all of you have effectively been my IT mentors.

@storageninja said in To Cable, or Not to Cable: @dbeato said in To Cable, or Not to Cable: The only thing I would not run over wifi is VoIP phones, not because of security but stability on the network. I've been doing this all week (and I'm in India) without issues.... Yes, I know we have discussed this.

@dbeato said in SpiceWorks Status: @mlnews said in SpiceWorks Status: There are so many outages and issues with the SW community, and no ability to track those issues there since when they have issues they might not be accessible, that it seemed sensible to track issues here. As outages are so common, having a running status of them is prudent given that a few times each week we need to verify if the site is working or in what way it is not functioning. They were testing the community stability at the end of day today. https://community.spiceworks.com/topic/2088493-community-infrastructure-testing-nov-14-2017?source=superfeed I saw that notice. But didn't notice any issues.

@NetworkNerd said in SpiceWorld Austin 2017 Sessions up for vote: They say pick your top 15. I was thinking there were more than 15 sessions on the Spiceworld agenda last year. But then again, some sessions were repeated. There are many sessions that are not open for picking. Like all of the SW run sessions, for example. Or the keynote and stuff like that.

Id MUCH rather community.spiceworks.com point to ML instead to take over. They can keep their software.

We have Spiceworks setup. People email an address we have setup for help. Spiceworks sucks in the email and creates the ticket. Other than when we respond out of it people don't know anything about the ticketing system. You can really change how and when Spiceworks sends out emails, making it almost invisible to the end user. I recommend some type of ticketing system just for tracking purposes.

@maalmeida said in I cannot get any invitation from Spiceworks: @Romo Exactamente. Con el dns no me dejaba entrar y ahora con la ip si pero me muestra eso Si te muestra eso por que la configuracion por default en servidores del explorer es muy restrictiva, lo cual es normal y recomendable puesto que realmente no se debe navegar desde los servidores. Lo importante es que con la ip si te intenta cargar el acceso a OWA, si trataras con el puro nombre del servidor tambien te deberia de mostrar lo mismo que con la ip.

Talking RAID and RAIN for SSD.

@Minion-Queen said in SpiceCorps DFW 8Dec16 Meetup in Carrollton: Well hopefully we can get one scheduled while we are down there as well. Same location different hosts. Yup, I'd shoot for late February. Need to give it a few months, there have been three in barely a month and a half.

@Danp said in Why On Premises Spiceworks Is Impacted: @scottalanmiller To what platform are you moving them? Depends on the customer and what they are using SW for. SW does a lot of things. If they are on helpdesk, my guess is that osTicket will be the winner.

@Dashrender said in CenturyLink Level 3 November 22 2016 Outage: @scottalanmiller said in CenturyLink Level 3 November 22 2016 Outage: All three, Qwest, CenturyLink and Level 3 are the same company. Qwest is the "parent" but used CL as their name. OK there we go... I didn't know that QWest, CenturyLink and Level 3 are the same company. One big, crappy company that is always offline, apparently.

Haven't seen an issue here yet, will try to pay attention.

Pre-gaming

Hello from SpiceWorld Austin 2016! The welcome session just wrapped up so I wanted to take a second to provide the full recap on the product improvements and new tools that were announced on stage this morning. Zooming out, our focus has always been to develop the tools and resources you need to do your job better - every day. For example, over the last year you’ve seen us rapidly develop a series of new butt-based tools including Butt Help Desk, Port Scanner &Tester, Subnet Calculator, Butt Cost Monitor, Blacklist Check and IP Reputation, and others that are purpose-built for the task at hand and incredibly easy to get started with, allowing you to get value from them immediately. The response to our new tools has been incredible, and we’re looking into new and exciting ways to add even more value to your day. For instance, we’re working to better integrate our butt-based tools with the Community to provide a seamless experience that not only helps you manage your environment but also connects you with the relevant content and people who can help you tackle whatever comes your way. Below, check out our updates to current tools, as well as our upcoming tools, including the Spiceworks IP Scanner, Internet Outage Heatmap, and next-generation Traceroute tool. We are also updating our apps, our product pages, and introducing a multi-OS agent. https://community.spiceworks.com/blogs/products/2547-live-from-spiceworld-austin-a-flood-of-new-products?source=homepage-feed

@Nic When are you here then??

@travisdh1 said in Seagate Sued by Own Employees Over Security Breach: @IRJ said in Seagate Sued by Own Employees Over Security Breach: @scottalanmiller said in Seagate Sued by Own Employees Over Security Breach: Tagging @stus I read the Knowbe4 Blog Daily. I love it! I saw this attack on there this morning. I signed up for the email summaries. Great blog site. I love how their blog articles are technical, but also include a summary for non-technical people.

@aanenih said in Can't Get SpiceWorks on Azure to Authenticate to AD: Hello Guys, I seem to have found the solution to this issue. By default, Azure has no ports open and that was why i was getting the errors. To solve this problem, i had to create an endpoint for the Virtual machine that had Spiceworks installed in it and open ports 389 and 636 TCP. Now spiceworks syncs and authenticates with the AD on Azure and on premise. that's why I was asking for specific VPN details. A VPN on the servers bypasses the Azure ports. A site to site VPN hits the "outside" of the servers and has ports blocked.

Lots of VMs creates a licensing nightmare. Sure with a Datacenter license that would be no big deal, but I don't have that.

@RojoLoco said in Is it bashing to ask what other were thinking: @DustinB3403 said in Is it bashing to ask what other were thinking: @Jstear And now David is deleting my replies. Awesome, so I can't even approach the OP publicly to let them know that other conversations are going on. David can eat a bag of ***** Welcome to my world. I have 100% stopped posting "over there" because of that f[***]bag [moderated]. I swear he sits and rubs himself while he smugly deletes posts. I was so hoping he was one of the 12%, but no such luck. hahah.... haha... Sorry I laughed way to hard at that...

@scottalanmiller said in Email Error Logging on Spiceworks: @dafyre said in Email Error Logging on Spiceworks: @scottalanmiller said in Email Error Logging on Spiceworks: Trying to get access to do that. I'm not the admin on the box. In the mean time you could simply set the HELO domain and be done, maybe? Boom, you get the BA on this one!! I cheated and read the link, ha ha.

Before this script will run properly, you have to use curl and a valid account to acquire a cookie to pass with the script, as well.

Mee too, bit late