@scottalanmiller said in Datto AP60:
This is exactly how we often act in IT.
Yep, and just because you and I know better, doesn't mean we are going to stop him from proving it to himself. Have you ever seen a boy become a man without passing through adolescences?
It is possible to assist him in this matter and then talk (in a new thread) about why IT people should not tolerate this kind of treatment. Often, it is better to work through the problem at hand first, then circle back around and figure out how to prevent it from happening again.
I think this thread is a good example. Let's (those who have the answers he needs) get him through this WiFi issue, and then talk about how he needs to insist on proper planning earlier in the project next time.
In all my years as a multiple business owner, I've never once seen where beating someone over the head produced a better long term outcome, than taking their hand and walking along side them as you provide sound advice and direction. Even if they walk slower than you.
