Email Error Logging on Spiceworks
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Does anyone know if there is an easy way to see email errors on a SW instance? I have one where POP is working but the same account with SMTP is not working. So it opens tickets but cannot respond that they have been made.
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What version of SW are you using? (for confirmation)
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In the advanced EMAIL settings there should be Email Logging as an option.
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7.3.00042
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I'm on 7.4.00070.
Update.
Also
Enable that.
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okay, it's on. Where do I see the logs?
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https://community.spiceworks.com/help/Advanced_Log_Info
"You can access the entire log files directly. They are stored in the Spiceworks application directory, \Spiceworks\log\ (commonly C:\Program Files\Spiceworks\log)."
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You'll want to look at the production.log specifically
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I've verified the settings. Argh. Still not sending out.
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Try the
finder_ar.log for email issues.
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Getting this:
Error on outgoing settings: Sending email from SMTP server failed: end of file reached
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This sounds like a SW error, to me.
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Have you checked this?
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@DustinB3403 said in Email Error Logging on Spiceworks:
Have you checked this?
TL;DR: Time to upgrade. IT was fixed in 7.5.xxx
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Ah ha, thanks.
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Trying to get access to do that. I'm not the admin on the box.
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@scottalanmiller said in Email Error Logging on Spiceworks:
Trying to get access to do that. I'm not the admin on the box.
In the mean time you could simply set the HELO domain and be done, maybe?
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@dafyre said in Email Error Logging on Spiceworks:
@scottalanmiller said in Email Error Logging on Spiceworks:
Trying to get access to do that. I'm not the admin on the box.
In the mean time you could simply set the HELO domain and be done, maybe?
Boom, you get the BA on this one!!
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@scottalanmiller said in Email Error Logging on Spiceworks:
@dafyre said in Email Error Logging on Spiceworks:
@scottalanmiller said in Email Error Logging on Spiceworks:
Trying to get access to do that. I'm not the admin on the box.
In the mean time you could simply set the HELO domain and be done, maybe?
Boom, you get the BA on this one!!
I cheated and read the link, ha ha.
