Citrix paid support
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He probably didn't want to admit to his wife that he cost them the money so said something that is plausible to someone that doesn't know anything about IT...
or licensing...
or business...
or really, just common sense.
Really, it's an offensive statement for him to have thought that he could get away with.
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@DustinB3403 said in Citrix paid support:
Which he's migrating the customer to VMWare, which continued the conversation.
It was cold out so I didn't get to invested into the conversation but I told him there was no way citrix is not going to offer support for xenserver
Yeah, we know from the statement he made that he was making stuff up. We can hypothesize about whether he was bluffing, trying to save face or just totally clueless. But we know that what he said was a bold faced lie that is totally nonsensical and impossible for him to back up.
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Well thank you for confirming what I had thought. (I was hoping I wasn't going insane and missing some major news)
If the client lost a million dollars and has proof it was xenserver, and because of it they want to change, fine.
But the entire conversation was based on him being a consultant. So I immediately started thinking about him weighing his wallet.
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@DustinB3403 said in Citrix paid support:
Not so much a friend, a private business owner and it consultant. Who's client with 2400 VMs had issues. Apparently they lost 1 million due to xenmotion failing to migrate etc.
He actually reminded me of @JaredBusch just talking get to him.
What did I do this time?
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@DustinB3403 said in Citrix paid support:
But the entire conversation was based on him being a consultant. So I immediately started thinking about him weighing his wallet.
Ah, likely wanting to move from making money selling XenServer to selling VMware now that XenServer is fully free. Makes sense. Hate to say it, but someone willing to lie so brazenly might have been willing to initiate a disaster to light a fire under management to spend some money with him in other places.
XenMotion doesn't lose anyone a million dollars, just doesn't happen. But an IT Consultant wielding XenMotion judiciously might be able to find a way to leverage it to initiate some major downtime.
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@JaredBusch nothing.
Just a random conversation with a random IT consultant. He just reminded me of you.
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On a separate topic, is xenmotion open source as well?
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@DustinB3403 said in Citrix paid support:
On a separate topic, is xenmotion open source as well?
Yes, it is just part of XenServer.
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Just confirming, just doing some reading up on it, two host setup at a minimum.
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@DustinB3403 said in Citrix paid support:
Just confirming, just doing some reading up on it, two host setup at a minimum.
Of course, since XenMotion is moving a workload from one box to another. Anything "one to another" requires two things.
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Like "handing French Fries to a friend" requires two people.
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@scottalanmiller of course 2 host minimum. My point was about it being open source /free.
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@DustinB3403 said in Citrix paid support:
his wife about how he has 12 emails in the past 20 minutes
That's something to talk about? that's way less than my normal amount of email.
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@Jason said in Citrix paid support:
@DustinB3403 said in Citrix paid support:
his wife about how he has 12 emails in the past 20 minutes
That's something to talk about? that's way less than my normal amount of email.
Seriously, that's not very much!
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What Citrix product are we talking about? Xenserver? It's been open source for many years now.
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@Jason said in Citrix paid support:
What Citrix product are we talking about? Xenserver? It's been open source for many years now.
yeah, that confused me too. XenServer itself has been OS for a while and is built on stuff that was always OS. So the discussion would only make sense about XA or XD, but does not appear to have been as XenMotion would only apply to XS.
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Yeah the conversation was about how he had to go back to work to continue work on a migration from xenserver (and xenmotion as a tool) to esxi.
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@DustinB3403 said in Citrix paid support:
Yeah the conversation was about how he had to go back to work to continue work on a migration from xenserver (and xenmotion as a tool) to esxi.
Even more money probably (just guessing of course) going into his pockets for this "error" with XM that only the IT consultant or operator could have ultimately caused.
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Another question, how is it that XA and XD aren't open source. Or are they, and just not commonly used?
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@DustinB3403 said in Citrix paid support:
Another question, how is it that XA and XD aren't open source. Or are they, and just not commonly used?
They are not. How would they be? They have no association or history with XS.