Can't Connect to Sip Trunk
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Well that was quick:
Hello,
This is a courtesy message from Vitelity Communications regarding an active Trouble Ticket you have in our system for the account 'XXXXXXXX'.
Your Trouble Ticket has been updated with a response/resolution to your problem.
Posted by vcdreece on 2016-02-09 08:31:26
Hello,You will want your trunk settings to look like this:
[vitel-inbound]
type=friend
dtmfmode=auto
host=inbound35.vitelity.net
context=from-trunk
username=
secret=
allow=all
insecure=port,invite
canreinvite=no[vitel-outbound]
type=friend
dtmfmode=auto
host=outbound.vitelity.net
username=
fromuser=
secret=
trustrpid=yes
sendrpid=yes
allow=all
canreinvite=noregister => rfna_XXXX:[email protected]:5060
Please let us know if we can be of any further assistance.
Sincerely,
David
Network TechnicianPlease visit https://portal.vitelity.net/login.php?show=tickets for more information regarding this ticket.
Sincerely,
Vitelity Communications
[email protected] -
@anonymous said:
Well that was quick:
<snip>The question is: Were you able to get it going again?
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@dafyre No, still not working
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Sent a email to HQ to confirm the ports are open.....
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@art_of_shred said:
Is tcp correct? Shouldn't that be udp for that traffic?
SIP is TCP. RTP is normally UDP.
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@anonymous said:
Well that's not good. Maybe the proxy is in the way? or is it more likely a firewall issue?
Do you have non-web traffic going through the proxy? If so, does it pass it?
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@anonymous said:
@scottalanmiller said:
SIP is TCP. RTP is normally UDP.
It is? HQ said they opened udp only.....
You CAN do SIP on UDP. Not many places do.
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@scottalanmiller Well that could be a problem
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Just got a confirmation from Vitelity, they do use UDP.
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@anonymous said:
Just got a confirmation from Vitelity, they do use UDP.
Really useless. They use UDP for what? SIP (not normal) or RTP (normal) or both?
