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    Can't Connect to Sip Trunk

    Scheduled Pinned Locked Moved IT Discussion
    22 Posts 7 Posters 3.8k Views
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    • dafyreD
      dafyre @Alex Sage
      last edited by

      @anonymous said:

      Well that was quick:
      <snip>

      The question is: Were you able to get it going again?

      A 1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @dafyre
        last edited by

        @dafyre No, still not working 😞

        1 Reply Last reply Reply Quote 0
        • A
          Alex Sage
          last edited by

          Sent a email to HQ to confirm the ports are open.....

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @art_of_shred
            last edited by

            @art_of_shred said:

            Is tcp correct? Shouldn't that be udp for that traffic?

            SIP is TCP. RTP is normally UDP.

            A 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Alex Sage
              last edited by

              @anonymous said:

              Well that's not good. Maybe the proxy is in the way? or is it more likely a firewall issue?

              Do you have non-web traffic going through the proxy? If so, does it pass it?

              1 Reply Last reply Reply Quote 0
              • A
                Alex Sage @scottalanmiller
                last edited by

                @scottalanmiller said:

                SIP is TCP. RTP is normally UDP.

                It is? HQ said they opened udp only.....

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Alex Sage
                  last edited by

                  @anonymous said:

                  @scottalanmiller said:

                  SIP is TCP. RTP is normally UDP.

                  It is? HQ said they opened udp only.....

                  You CAN do SIP on UDP. Not many places do.

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage @scottalanmiller
                    last edited by

                    @scottalanmiller Well that could be a problem 😞

                    1 Reply Last reply Reply Quote 0
                    • A
                      Alex Sage
                      last edited by Alex Sage

                      Just got a confirmation from Vitelity, they do use UDP.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Alex Sage
                        last edited by

                        @anonymous said:

                        Just got a confirmation from Vitelity, they do use UDP.

                        Really useless. They use UDP for what? SIP (not normal) or RTP (normal) or both?

                        1 Reply Last reply Reply Quote 2
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