ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Can't Connect to Sip Trunk

    Scheduled Pinned Locked Moved IT Discussion
    22 Posts 7 Posters 3.8k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      Alex Sage
      last edited by

      I opened a ticket for the most up to date settings to use with FreePBX.

      1 Reply Last reply Reply Quote 0
      • A
        Alex Sage
        last edited by

        Well that was quick:

        Hello,

        This is a courtesy message from Vitelity Communications regarding an active Trouble Ticket you have in our system for the account 'XXXXXXXX'.

        Your Trouble Ticket has been updated with a response/resolution to your problem.

        Posted by vcdreece on 2016-02-09 08:31:26
        Hello,

        You will want your trunk settings to look like this:

        [vitel-inbound]
        type=friend
        dtmfmode=auto
        host=inbound35.vitelity.net
        context=from-trunk
        username=
        secret=
        allow=all
        insecure=port,invite
        canreinvite=no

        [vitel-outbound]
        type=friend
        dtmfmode=auto
        host=outbound.vitelity.net
        username=
        fromuser=
        secret=
        trustrpid=yes
        sendrpid=yes
        allow=all
        canreinvite=no

        register => rfna_XXXX:[email protected]:5060

        Please let us know if we can be of any further assistance.

        Sincerely,
        David
        Network Technician

        Please visit https://portal.vitelity.net/login.php?show=tickets for more information regarding this ticket.

        Sincerely,

        Vitelity Communications
        [email protected]

        dafyreD 1 Reply Last reply Reply Quote 0
        • dafyreD
          dafyre @Alex Sage
          last edited by

          @anonymous said:

          Well that was quick:
          <snip>

          The question is: Were you able to get it going again?

          A 1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @dafyre
            last edited by

            @dafyre No, still not working 😞

            1 Reply Last reply Reply Quote 0
            • A
              Alex Sage
              last edited by

              Sent a email to HQ to confirm the ports are open.....

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @art_of_shred
                last edited by

                @art_of_shred said:

                Is tcp correct? Shouldn't that be udp for that traffic?

                SIP is TCP. RTP is normally UDP.

                A 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Alex Sage
                  last edited by

                  @anonymous said:

                  Well that's not good. Maybe the proxy is in the way? or is it more likely a firewall issue?

                  Do you have non-web traffic going through the proxy? If so, does it pass it?

                  1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    SIP is TCP. RTP is normally UDP.

                    It is? HQ said they opened udp only.....

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Alex Sage
                      last edited by

                      @anonymous said:

                      @scottalanmiller said:

                      SIP is TCP. RTP is normally UDP.

                      It is? HQ said they opened udp only.....

                      You CAN do SIP on UDP. Not many places do.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        Alex Sage @scottalanmiller
                        last edited by

                        @scottalanmiller Well that could be a problem 😞

                        1 Reply Last reply Reply Quote 0
                        • A
                          Alex Sage
                          last edited by Alex Sage

                          Just got a confirmation from Vitelity, they do use UDP.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Alex Sage
                            last edited by

                            @anonymous said:

                            Just got a confirmation from Vitelity, they do use UDP.

                            Really useless. They use UDP for what? SIP (not normal) or RTP (normal) or both?

                            1 Reply Last reply Reply Quote 2
                            • 1
                            • 2
                            • 1 / 2
                            • First post
                              Last post