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    Installing JIRA Service Desk

    Scheduled Pinned Locked Moved IT Discussion
    jiraatlassianx windowsinstallationlinux
    20 Posts 4 Posters 4.1k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Do this..

      ./atlassian-servicedesk-3.0.9-jira-7.0.9-x32.bin -c
      
      1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @scottalanmiller
        last edited by

        @scottalanmiller Yes, I can read, however the error is the same 😞

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Alex Sage
          last edited by

          @anonymous said:

          @scottalanmiller Yes, I can read, however the error is the same 😞

          Something is wrong with the installer then. That flag is specifically to install without X.

          A 1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @scottalanmiller
            last edited by Alex Sage

            @scottalanmiller Right, but is that error from the .bin file, or some other command being executed from the .bin file??

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Who knows, binary installers are evil and sloppy.

              A 1 Reply Last reply Reply Quote 0
              • A
                Alex Sage @scottalanmiller
                last edited by

                @scottalanmiller Maybe I should just ask for a refund?

                scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Alex Sage
                  last edited by

                  @anonymous said:

                  @scottalanmiller Maybe I should just ask for a refund?

                  You paid for it? They will provide support then, right?

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage @scottalanmiller
                    last edited by

                    @scottalanmiller I would hope so =P

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                    • coliverC
                      coliver @Alex Sage
                      last edited by

                      @anonymous said:

                      @scottalanmiller Maybe I should just ask for a refund?

                      I've had good luck with Atlassian support so far. They are very knowledgeable about their products. If you have support with them open a ticket.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        I would open a support ticket. Mention specifically that you did it with -c to do the console install as the directions said and that it still gives the error to use -c. It's very confusing if you leave that part out.

                        1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver
                          last edited by

                          Are you using OpenJDK or Oracle JDK?

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            Alex Sage
                            last edited by

                            https://jira.atlassian.com/browse/BSERV-6886

                            Hmmm...... 😄

                            1 Reply Last reply Reply Quote 0
                            • A
                              Alex Sage @coliver
                              last edited by

                              @coliver Whatever yum -y install java installs.

                              coliverC 1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver @Alex Sage
                                last edited by

                                @anonymous said:

                                @coliver Whatever yum -y install java installs.

                                OpenJDK. You are going to want to run Oracle JDK/JRE with Atlassian products. They have some know issues with the OpenJDK application.

                                A 1 Reply Last reply Reply Quote 1
                                • A
                                  Alex Sage @coliver
                                  last edited by

                                  @coliver what package do I need to install?

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                                  • A
                                    Alex Sage
                                    last edited by Alex Sage

                                    I downloaded the wrong package, and now I feel stupid 😢

                                    The 64 bit package works fine.....

                                    1 Reply Last reply Reply Quote 2
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