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    Installing JIRA Service Desk

    Scheduled Pinned Locked Moved IT Discussion
    jiraatlassianx windowsinstallationlinux
    20 Posts 4 Posters 4.2k Views
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    • scottalanmillerS
      scottalanmiller @Alex Sage
      last edited by

      @anonymous said:

      @scottalanmiller Yes, I can read, however the error is the same 😞

      Something is wrong with the installer then. That flag is specifically to install without X.

      A 1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @scottalanmiller
        last edited by Alex Sage

        @scottalanmiller Right, but is that error from the .bin file, or some other command being executed from the .bin file??

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Who knows, binary installers are evil and sloppy.

          A 1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @scottalanmiller
            last edited by

            @scottalanmiller Maybe I should just ask for a refund?

            scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Alex Sage
              last edited by

              @anonymous said:

              @scottalanmiller Maybe I should just ask for a refund?

              You paid for it? They will provide support then, right?

              A 1 Reply Last reply Reply Quote 0
              • A
                Alex Sage @scottalanmiller
                last edited by

                @scottalanmiller I would hope so =P

                1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @Alex Sage
                  last edited by

                  @anonymous said:

                  @scottalanmiller Maybe I should just ask for a refund?

                  I've had good luck with Atlassian support so far. They are very knowledgeable about their products. If you have support with them open a ticket.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    I would open a support ticket. Mention specifically that you did it with -c to do the console install as the directions said and that it still gives the error to use -c. It's very confusing if you leave that part out.

                    1 Reply Last reply Reply Quote 0
                    • coliverC
                      coliver
                      last edited by

                      Are you using OpenJDK or Oracle JDK?

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        Alex Sage
                        last edited by

                        https://jira.atlassian.com/browse/BSERV-6886

                        Hmmm...... 😄

                        1 Reply Last reply Reply Quote 0
                        • A
                          Alex Sage @coliver
                          last edited by

                          @coliver Whatever yum -y install java installs.

                          coliverC 1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @Alex Sage
                            last edited by

                            @anonymous said:

                            @coliver Whatever yum -y install java installs.

                            OpenJDK. You are going to want to run Oracle JDK/JRE with Atlassian products. They have some know issues with the OpenJDK application.

                            A 1 Reply Last reply Reply Quote 1
                            • A
                              Alex Sage @coliver
                              last edited by

                              @coliver what package do I need to install?

                              1 Reply Last reply Reply Quote 0
                              • A
                                Alex Sage
                                last edited by Alex Sage

                                I downloaded the wrong package, and now I feel stupid 😢

                                The 64 bit package works fine.....

                                1 Reply Last reply Reply Quote 2
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