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    Installing JIRA Service Desk

    Scheduled Pinned Locked Moved IT Discussion
    jiraatlassianx windowsinstallationlinux
    20 Posts 4 Posters 4.1k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Because you don't have it in GUI mode. Did you read the error?

      You can also run this application in console mode without
      access to an X server by passing the argument -c

      A 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Do this..

        ./atlassian-servicedesk-3.0.9-jira-7.0.9-x32.bin -c
        
        1 Reply Last reply Reply Quote 0
        • A
          Alex Sage @scottalanmiller
          last edited by

          @scottalanmiller Yes, I can read, however the error is the same 😞

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Alex Sage
            last edited by

            @anonymous said:

            @scottalanmiller Yes, I can read, however the error is the same 😞

            Something is wrong with the installer then. That flag is specifically to install without X.

            A 1 Reply Last reply Reply Quote 0
            • A
              Alex Sage @scottalanmiller
              last edited by Alex Sage

              @scottalanmiller Right, but is that error from the .bin file, or some other command being executed from the .bin file??

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Who knows, binary installers are evil and sloppy.

                A 1 Reply Last reply Reply Quote 0
                • A
                  Alex Sage @scottalanmiller
                  last edited by

                  @scottalanmiller Maybe I should just ask for a refund?

                  scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Alex Sage
                    last edited by

                    @anonymous said:

                    @scottalanmiller Maybe I should just ask for a refund?

                    You paid for it? They will provide support then, right?

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      Alex Sage @scottalanmiller
                      last edited by

                      @scottalanmiller I would hope so =P

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @Alex Sage
                        last edited by

                        @anonymous said:

                        @scottalanmiller Maybe I should just ask for a refund?

                        I've had good luck with Atlassian support so far. They are very knowledgeable about their products. If you have support with them open a ticket.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          I would open a support ticket. Mention specifically that you did it with -c to do the console install as the directions said and that it still gives the error to use -c. It's very confusing if you leave that part out.

                          1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver
                            last edited by

                            Are you using OpenJDK or Oracle JDK?

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              Alex Sage
                              last edited by

                              https://jira.atlassian.com/browse/BSERV-6886

                              Hmmm...... 😄

                              1 Reply Last reply Reply Quote 0
                              • A
                                Alex Sage @coliver
                                last edited by

                                @coliver Whatever yum -y install java installs.

                                coliverC 1 Reply Last reply Reply Quote 0
                                • coliverC
                                  coliver @Alex Sage
                                  last edited by

                                  @anonymous said:

                                  @coliver Whatever yum -y install java installs.

                                  OpenJDK. You are going to want to run Oracle JDK/JRE with Atlassian products. They have some know issues with the OpenJDK application.

                                  A 1 Reply Last reply Reply Quote 1
                                  • A
                                    Alex Sage @coliver
                                    last edited by

                                    @coliver what package do I need to install?

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Alex Sage
                                      last edited by Alex Sage

                                      I downloaded the wrong package, and now I feel stupid 😢

                                      The 64 bit package works fine.....

                                      1 Reply Last reply Reply Quote 2
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