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    Installing JIRA Service Desk

    Scheduled Pinned Locked Moved IT Discussion
    jiraatlassianx windowsinstallationlinux
    20 Posts 4 Posters 4.2k Views
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    • A
      Alex Sage @scottalanmiller
      last edited by Alex Sage

      @scottalanmiller Right, but is that error from the .bin file, or some other command being executed from the .bin file??

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Who knows, binary installers are evil and sloppy.

        A 1 Reply Last reply Reply Quote 0
        • A
          Alex Sage @scottalanmiller
          last edited by

          @scottalanmiller Maybe I should just ask for a refund?

          scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Alex Sage
            last edited by

            @anonymous said:

            @scottalanmiller Maybe I should just ask for a refund?

            You paid for it? They will provide support then, right?

            A 1 Reply Last reply Reply Quote 0
            • A
              Alex Sage @scottalanmiller
              last edited by

              @scottalanmiller I would hope so =P

              1 Reply Last reply Reply Quote 0
              • coliverC
                coliver @Alex Sage
                last edited by

                @anonymous said:

                @scottalanmiller Maybe I should just ask for a refund?

                I've had good luck with Atlassian support so far. They are very knowledgeable about their products. If you have support with them open a ticket.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  I would open a support ticket. Mention specifically that you did it with -c to do the console install as the directions said and that it still gives the error to use -c. It's very confusing if you leave that part out.

                  1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver
                    last edited by

                    Are you using OpenJDK or Oracle JDK?

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      Alex Sage
                      last edited by

                      https://jira.atlassian.com/browse/BSERV-6886

                      Hmmm...... 😄

                      1 Reply Last reply Reply Quote 0
                      • A
                        Alex Sage @coliver
                        last edited by

                        @coliver Whatever yum -y install java installs.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver @Alex Sage
                          last edited by

                          @anonymous said:

                          @coliver Whatever yum -y install java installs.

                          OpenJDK. You are going to want to run Oracle JDK/JRE with Atlassian products. They have some know issues with the OpenJDK application.

                          A 1 Reply Last reply Reply Quote 1
                          • A
                            Alex Sage @coliver
                            last edited by

                            @coliver what package do I need to install?

                            1 Reply Last reply Reply Quote 0
                            • A
                              Alex Sage
                              last edited by Alex Sage

                              I downloaded the wrong package, and now I feel stupid 😢

                              The 64 bit package works fine.....

                              1 Reply Last reply Reply Quote 2
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