Preventive measures: Stolen Laptop
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@scottalanmiller and @Dashrender How can you expect a normal end user to be this knowledgeable? You are acting like it's a no brainer that she stores her data in the cloud.
We work and live IT so for us it's second nature, but to assume that somebody that has no technical expertise would understand that is a big stretch.
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I certainly do not assume that at all! I want us to get there.
Side note, watching Madam Secretary the other day - they had a story about the President's son's phone was stolen, and pictures that were on it where being sold to the media. They specifically mentioned that the son didn't have a password on the device because "it was too inconvenient."
Sadly they made so many other comments against IT that jibs about passwords probably won't stick.
I think the media needs to take an active role in putting in these types of messages (about how to be secure, etc) into their shows. Having a tech TV for the masses will never work, but if you have weekly shows where people's stolen devices without passwords causes all kinds of heartache, or broken device without backups causes all kinds of loss, eventually the mindset of the public will pick up on these and start to change.
But there is little to no incentive for tv producers to include this kind of content other than the occasional foot note from the current headlines.
Back on topic. I think that Microsoft/Apple/Google are making good strides, at least in the backup arena. They all offer at least a little bit of online backup storage with the purchase of their devices (or even free). You install a Windows 10 computer, it pretty much brow beats you into setting up a OneDrive account and syncing it. Chromebooks/box do this by default. I've never used an Apple, but I would guess they either are prompting, or will be changing the system to do so soon.
So strides are being made to help users help themselves by the OS companies.
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@IRJ said:
@scottalanmiller and @Dashrender How can you expect a normal end user to be this knowledgeable? You are acting like it's a no brainer that she stores her data in the cloud.
We work and live IT so for us it's second nature, but to assume that somebody that has no technical expertise would understand that is a big stretch.
Expect? No, this thread is about what to do. We can't start "expecting" people to fail and refuse to help them because of it. I don't understand this mentality of "people won't do this, therefore we shouldn't give them good advice or help them figure out how to improve" that I see so often in IT. Partially they don't improve because we coddle them, certainly. We excuse lazy, thoughtless behaviour. But when someone wants to know how to fix their problems, are we saying that we should withhold the answers from them?
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@scottalanmiller said:
But when someone wants to know how to fix their problems, are we saying that we should withhold the answers from them?
I don't think anyone is saying that.
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@IRJ said:
You are acting like it's a no brainer that she stores her data in the cloud.
I think we now have a younger generation that stores everything on Facebook and Instagram. They're more likely to say "what's My Documents?" and assume everything is stored in the cloud than the other way round.
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@Carnival-Boy said:
@IRJ said:
You are acting like it's a no brainer that she stores her data in the cloud.
I think we now have a younger generation that stores everything on Facebook and Instagram. They're more likely to say "what's My Documents?" and assume everything is stored in the cloud than the other way round.
We do? Perhaps when it comes to things like photos, but other things - Word files, power point, etc? Where is the young generation saving those things by default?
It's sad really - my wife is a teacher and she's refusing to use, or allow the use of tools like google docs. Her school moved to O365 a year or so ago... so now using the online versions there along with ODfB is more possible, but I know she isn't using it either.
When I suggested to her years ago that she look into using Sheets in google instead of Excel because it was free and available to anyone online, she said no, If they don't have Excel at home, they have to go to the computer lab at school and do it there. It wasn't worth the fight to me, so I dropped it.
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@Carnival-Boy said:
@IRJ said:
You are acting like it's a no brainer that she stores her data in the cloud.
I think we now have a younger generation that stores everything on Facebook and Instagram. They're more likely to say "what's My Documents?" and assume everything is stored in the cloud than the other way round.
I would agree with that. My nieces, one of my few views into youth behaviour, are 100% "cloud" and have no storage mechanisms of their own. The idea of local files does not exist to them.
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@Dashrender said:
We do? Perhaps when it comes to things like photos, but other things - Word files, power point, etc? Where is the young generation saving those things by default?
Google Drive, OneDrive, DropBox.... My nieces are using Google Drive.
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Apple iCloud is a player too, I would imagine.
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