Burned by Eschewing Best Practices
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@scottalanmiller said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
The issue is the concern that is backup system is broken, he cannot create a new backup while this is being restored.
Right, but they COULD have a working one quickly any time that they want one, they just are choosing not to. That's the important part there. They are choosing not to take, say, manual backups right now. It's not that they can't back things up.
Sure, assuming they had a target to backup too. But as I understood the topic, this was the only available target.
And there was the concern about new backups taking "forever" to complete.
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@DustinB3403 said in Burned by Eschewing Best Practices:
@scottalanmiller said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
The issue is the concern that is backup system is broken, he cannot create a new backup while this is being restored.
Right, but they COULD have a working one quickly any time that they want one, they just are choosing not to. That's the important part there. They are choosing not to take, say, manual backups right now. It's not that they can't back things up.
Sure, assuming they had a target to backup too. But as I understood the topic, this was the only available target.
And there was the concern about new backups taking "forever" to complete.
LOL - they likely have many available backup targets - PCs for example, they just aren't thinking outside the box.
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@Dashrender While true AetherStore likely could've fit nicely here and addressed the issue. I doubt that the OP was in any state of mind to come up with a presentation to sell to management to buy a new solution and implement it.
Rather than the elephant in the room of "just fix it" issue he was dealing with.
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@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender While true AetherStore likely could've fit nicely here and addressed the issue. I doubt that the OP was in any state of mind to come up with a presentation to sell to management to sell a new solution.
Rather than the elephant in the room of "just fix it" issue he was dealing with.
Why do you need Aetherstore? I'm talking just make a share and push data.
or go to BB and buy an 1 drive NAS and backup to that. easy peasy.
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@Dashrender said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender While true AetherStore likely could've fit nicely here and addressed the issue. I doubt that the OP was in any state of mind to come up with a presentation to sell to management to sell a new solution.
Rather than the elephant in the room of "just fix it" issue he was dealing with.
Why do you need Aetherstore? I'm talking just make a share and push data.
or go to BB and buy an 1 drive NAS and backup to that. easy peasy.
Same issue still applies, regardless of the solution.
It's tunnel vision to fix what is broken, rather than come up with a new solution.
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@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender While true AetherStore likely could've fit nicely here and addressed the issue. I doubt that the OP was in any state of mind to come up with a presentation to sell to management to sell a new solution.
Rather than the elephant in the room of "just fix it" issue he was dealing with.
Why do you need Aetherstore? I'm talking just make a share and push data.
or go to BB and buy an 1 drive NAS and backup to that. easy peasy.
Same issue still applies, regardless of the solution.
It's tunnel vision to fix what is broken, rather than come up with a new solution.
oh.. I considered these bandaids UNTIL the long term solution was put in place.
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@Dashrender said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender While true AetherStore likely could've fit nicely here and addressed the issue. I doubt that the OP was in any state of mind to come up with a presentation to sell to management to sell a new solution.
Rather than the elephant in the room of "just fix it" issue he was dealing with.
Why do you need Aetherstore? I'm talking just make a share and push data.
or go to BB and buy an 1 drive NAS and backup to that. easy peasy.
Same issue still applies, regardless of the solution.
It's tunnel vision to fix what is broken, rather than come up with a new solution.
oh.. I considered these bandaids UNTIL the long term solution was put in place.
The long term solutions means stop playing IT and do real IT work.
The entire setup is horrible, and has "play time" written all over it.
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@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
@Dashrender While true AetherStore likely could've fit nicely here and addressed the issue. I doubt that the OP was in any state of mind to come up with a presentation to sell to management to sell a new solution.
Rather than the elephant in the room of "just fix it" issue he was dealing with.
Why do you need Aetherstore? I'm talking just make a share and push data.
or go to BB and buy an 1 drive NAS and backup to that. easy peasy.
Same issue still applies, regardless of the solution.
It's tunnel vision to fix what is broken, rather than come up with a new solution.
oh.. I considered these bandaids UNTIL the long term solution was put in place.
The long term solutions means stop playing IT and do real IT work.
The entire setup is horrible, and has "play time" written all over it.
I do not get your hang up on physical backup? I use veeam and the controller is always on a desktop not part of the VM infrastructure. I have also done it where the veeam software was in a VM.
That part completely matters not because part of the correct setup process is to have the backup software creating backups of it's configuration.
This guy is screwed for not knowing what he is doing. that is all.
A physical or virtual backup control software is not relevant, in fact, I would call it a red herring.
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Not really sure where to put this, burned by doesn't really fit but short of clogging another thread with it.
OP has a ubiquiti AP that is over 3 years old, and attempted to update the firmware. When it went sideways he went to the support forums and received adequate support for something out of warranty support.
Not really saying he got burned, just needed to record this.
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@DustinB3403 said in Burned by Eschewing Best Practices:
Not really sure where to put this, burned by doesn't really fit but short of clogging another thread with it.
OP has a ubiquiti AP that is over 3 years old, and attempted to update the firmware. When it went sideways he went to the support forums and received adequate support for something out of warranty support.
Not really saying he got burned, just needed to record this.
Did the original thread get deleted?
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The OP asked for it to be, and it was locked. Deletion may occur.
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@DustinB3403 said in Burned by Eschewing Best Practices:
The OP asked for it to be, and it was locked. Deletion may occur.
Argh, I hate when people do that. Once in a while someone has to because they exposed data that should not have been said or something. But often people do it just because they actively want to block others from getting the same help.
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Important to know which people act unprofessionally in the forum.
He didn't get enough positive feedback so ran away and asked that everyone that helped him be deleted. What a POS.
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And it turned out... he'd not even tried basic troubleshooting steps, was only trying to bully a vendor into giving him free out of warranty support that he refused to pay for and then took something out of context and lied about what the vendor said.
Quite the piece of work.
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This statement here about the level of support he gets, determines if he will replace it with a ubiquiti product or a competitors.
"I am not expecting a replacement unit here. I don't think the unit is completely bricked yet. I think it is in a failed flash state. What I was looking for was some help in returning it to a working state. I have been using this one for quite some time. I have also deployed quite a few of these at different small companies I have worked for over the last several years, so I know they are not bad products. This one just happened to be the one I use at home so it is a little annoying. If I cannot get it working, I will replace it. The level of support I get determines if I replace it with another Ubiquiti product, or a competitors product. It also determines if I keep considering these during evaluations of future deployment scenarios or recommend them to others when asked.
Either way is not that big of a deal for me. "
That right there is "I never needed support during the life of the product, but now I don't want to spend for support or a new product if they don't get me free stuff"
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@DustinB3403 yeah, they guy has no place in a professional community. He was there only to attempt to extort the vendor.
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Honestly the vendor did a great job and gave him support for free already.
What more can he expect. If he wants to dick around with the unit and try to get it back to working shape, then use the community forums on Ubiquiti's site and see if they'll help him out.
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@DustinB3403 said in Burned by Eschewing Best Practices:
Honestly the vendor did a great job and gave him support for free already.
What more can he expect. If he wants to dick around with the unit and try to get it back to working shape, then use the community forums on Ubiquiti's site and see if they'll help him out.
Yeah, that guy is a jackass. 3+ year old AP dies and he tries to wring a new one out of the vendor (who tried to help him, but he boned his device via incompetence) instead of just buying a new one for 80 bucks. I have a feeling he will eventually buy another Ubiquiti since most other APs cost tons more.
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@RojoLoco said in Burned by Eschewing Best Practices:
@DustinB3403 said in Burned by Eschewing Best Practices:
Honestly the vendor did a great job and gave him support for free already.
What more can he expect. If he wants to dick around with the unit and try to get it back to working shape, then use the community forums on Ubiquiti's site and see if they'll help him out.
Yeah, that guy is a jackass. 3+ year old AP dies and he tries to wring a new one out of the vendor (who tried to help him, but he boned his device via incompetence) instead of just buying a new one for 80 bucks. I have a feeling he will eventually buy another Ubiquiti since most other APs cost tons more.
Yet another "I just realized that if my boss saw this how much trouble I would be in..." threads.
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Here's a fresh post that will probably turn out to be hilarious...
