Random Thread - Anything Goes
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@scottalanmiller said in Random Thread - Anything Goes:
...and then they were in his mouth. He had ZERO time to figure out the kid was 15...
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SPRINT SUCKS!!!!
<RANT>
Just spent over an hour dealing with them just to get data working on my phone again. Their customer support and technical support sucks big time. It takes going to twitter just to get something to working again. They never believe the customer, and their towers "Never" go down. Its always the subscribers device. I can go to my house and not have a problem on a Sprint tower.You talk to their customer service, work with you a little bit, then refer you to technical support by either chat on their website or phone call. Chat wants you to take them the device. It doesn't make sense on it being my device when it works at one place by not another. Calling their technical support wants to troubleshoot the device.
I had to go to Twitter to get it fixed, and then it STILL took forever.
</RANT> -
@NerdyDad said in Random Thread - Anything Goes:
SPRINT SUCKS!!!!
<RANT>
Just spent over an hour dealing with them just to get data working on my phone again. Their customer support and technical support sucks big time. It takes going to twitter just to get something to working again. They never believe the customer, and their towers "Never" go down. Its always the subscribers device. I can go to my house and not have a problem on a Sprint tower.You talk to their customer service, work with you a little bit, then refer you to technical support by either chat on their website or phone call. Chat wants you to take them the device. It doesn't make sense on it being my device when it works at one place by not another. Calling their technical support wants to troubleshoot the device.
I had to go to Twitter to get it fixed, and then it STILL took forever.
</RANT>
So what was the fix?
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@Dashrender said in Random Thread - Anything Goes:
@NerdyDad said in Random Thread - Anything Goes:
SPRINT SUCKS!!!!
<RANT>
Just spent over an hour dealing with them just to get data working on my phone again. Their customer support and technical support sucks big time. It takes going to twitter just to get something to working again. They never believe the customer, and their towers "Never" go down. Its always the subscribers device. I can go to my house and not have a problem on a Sprint tower.You talk to their customer service, work with you a little bit, then refer you to technical support by either chat on their website or phone call. Chat wants you to take them the device. It doesn't make sense on it being my device when it works at one place by not another. Calling their technical support wants to troubleshoot the device.
I had to go to Twitter to get it fixed, and then it STILL took forever.
</RANT>
So what was the fix?
On an LG V40, go to:
- Settings
- General Tab
- System Updates
- Update Profile - Wait for it to do its update, just keep it awake.
- Go to your phone app
- Dial ##72786# and it will reset the PRI then reboot.
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@NerdyDad said in Random Thread - Anything Goes:
@Dashrender said in Random Thread - Anything Goes:
@NerdyDad said in Random Thread - Anything Goes:
SPRINT SUCKS!!!!
<RANT>
Just spent over an hour dealing with them just to get data working on my phone again. Their customer support and technical support sucks big time. It takes going to twitter just to get something to working again. They never believe the customer, and their towers "Never" go down. Its always the subscribers device. I can go to my house and not have a problem on a Sprint tower.You talk to their customer service, work with you a little bit, then refer you to technical support by either chat on their website or phone call. Chat wants you to take them the device. It doesn't make sense on it being my device when it works at one place by not another. Calling their technical support wants to troubleshoot the device.
I had to go to Twitter to get it fixed, and then it STILL took forever.
</RANT>
So what was the fix?
On an LG V40, go to:
- Settings
- General Tab
- System Updates
- Update Profile - Wait for it to do its update, just keep it awake.
- Go to your phone app
- Dial ##72786# and it will reset the PRI then reboot.
But that's so easy, doesn't everyone know the command codes for your phone? /sarcasm
