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    Windows 10 Network Icon / Networking help

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    • Mr. JonesM
      Mr. Jones
      last edited by

      This is not a big deal and I'm really just curious to understand it as I advance my networking skills a bit.

      I have a client machine at my job that I've set a DHCP reservation for, and then set the NIC on the client machine statically to the reserved IP address to match the reservation. On this Win10 client, using it's WiFi capabilities, the NIC in the taskbar shows the "offline" globe, and has no connection (I've tested), unless I set the NIC to Dynamic, at which point everything works as intended.

      Overall I'm guessing it's a WAP or NIC issue, as other clients on domain with similar setup work fine, but I'd still like an explanation from someone who can tell me the intricacies of why or how this might be happening.

      DashrenderD scottalanmillerS 3 Replies Last reply Reply Quote 0
      • DashrenderD
        Dashrender @Mr. Jones
        last edited by Dashrender

        @mr-jones said in Windows 10 Network Icon / Networking help:

        I have a client machine at my job that I've set a DHCP reservation for, and then set the NIC on the client machine statically to the reserved IP address to match the reservation.

        Why? The whole point of a static reservation is so you don't set the the endpoint with a static IP. Otherwise you set the PC with a static IP, and you exclude that IP from your DHCP scope. I mean, yeah sure you CAN do what you did, and it should work - it's just weird.

        travisdh1T Mr. JonesM 2 Replies Last reply Reply Quote 3
        • DashrenderD
          Dashrender @Mr. Jones
          last edited by

          @mr-jones said in Windows 10 Network Icon / Networking help:

          On this Win10 client, using it's WiFi capabilities, the NIC in the taskbar shows the "offline" globe, and has no connection (I've tested), unless I set the NIC to Dynamic, at which point everything works as intended.

          Can you display the output of ipconfig /all when the NIC is statically set, then again when it's dynamically set?

          1 Reply Last reply Reply Quote 0
          • travisdh1T
            travisdh1 @Dashrender
            last edited by

            @dashrender said in Windows 10 Network Icon / Networking help:

            @mr-jones said in Windows 10 Network Icon / Networking help:

            I have a client machine at my job that I've set a DHCP reservation for, and then set the NIC on the client machine statically to the reserved IP address to match the reservation.

            Why? The whole point of a static reservation is so you don't set the the endpoint with a static IP. Otherwise you set the PC with a static IP, and you exclude that IP from your DHCP scope. I mean, yeah sure you CAN do what you did, and it should work - it's just weird.

            Weird and 2-3x the amount of work required. Either use a DHCP reservation OR set a static IP, not both.

            1 Reply Last reply Reply Quote 0
            • Mr. JonesM
              Mr. Jones @Dashrender
              last edited by Mr. Jones

              @dashrender said in Windows 10 Network Icon / Networking help:

              @mr-jones said in Windows 10 Network Icon / Networking help:

              I have a client machine at my job that I've set a DHCP reservation for, and then set the NIC on the client machine statically to the reserved IP address to match the reservation.

              Why? The whole point of a static reservation is so you don't set the the endpoint with a static IP.

              @dashrender I'm laughing because I wrote out a section explaining why I would try this specifically for you as I knew your first response would be "But why". But I took it out before I posted for whatever reason. It all just boiled down to shits n giggles. Obviously it wouldn't be a best practice, but in this case I don't see why it wouldn't work, and I want to understand what I'm missing.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @Mr. Jones
                last edited by

                @mr-jones said in Windows 10 Network Icon / Networking help:

                @dashrender said in Windows 10 Network Icon / Networking help:

                @mr-jones said in Windows 10 Network Icon / Networking help:

                I have a client machine at my job that I've set a DHCP reservation for, and then set the NIC on the client machine statically to the reserved IP address to match the reservation.

                Why? The whole point of a static reservation is so you don't set the the endpoint with a static IP.

                @dashrender I'm laughing because I wrote out a section explaining why I would try this specifically for you as I knew your first response would be "But why". But I took it out before I posted for whatever reason. It all just boiled to down to shits n giggles. Obviously it wouldn't be a best practice, but in this case I don't see why it wouldn't work, and I want to understand what I'm missing.

                LOL - so much for being a mystery?

                yeah, let's compare your ipconfig output and see what differences there are.

                Mr. JonesM 1 Reply Last reply Reply Quote 0
                • travisdh1T
                  travisdh1
                  last edited by

                  After lookin at the output of ipconfig /all like @Dashrender asked.

                  Can you ping the gateway?

                  Can you ping the DNS server(s)?

                  Does nslookup google.com DNS_IP give a valid address?

                  1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse
                    last edited by

                    It just dawned on me, but this may not help you in the least.

                    The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

                    That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

                    It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

                    DashrenderD WrCombsW Mr. JonesM 3 Replies Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @gjacobse
                      last edited by

                      @gjacobse said in Windows 10 Network Icon / Networking help:

                      It just dawned on me, but this may not help you in the least.

                      The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

                      That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

                      It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

                      This would make sense except for he says he gets the normal icon when using DHCP - assuming he's trying to be the same IP when static as when statically assigned dynamic address - this shouldn't be the issue.
                      Still a good thing of note 🙂

                      gjacobseG 1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse @Dashrender
                        last edited by

                        @dashrender said in Windows 10 Network Icon / Networking help:

                        @gjacobse said in Windows 10 Network Icon / Networking help:

                        It just dawned on me, but this may not help you in the least.

                        The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

                        That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

                        It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

                        This would make sense except for he says he gets the normal icon when using DHCP - assuming he's trying to be the same IP when static as when statically assigned dynamic address - this shouldn't be the issue.
                        Still a good thing of note 🙂

                        No disagreement there - but scanning past it pulled at a memory - not 'relevant',.. but also is.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Mr. Jones
                          last edited by

                          @mr-jones said in Windows 10 Network Icon / Networking help:

                          Overall I'm guessing it's a WAP or NIC issue, as other clients on domain with similar setup work fine

                          Is the AP using the same network range as the rest of the network?

                          Mr. JonesM 1 Reply Last reply Reply Quote 0
                          • Mr. JonesM
                            Mr. Jones @Dashrender
                            last edited by

                            @dashrender said in Windows 10 Network Icon / Networking help:

                            yeah, let's compare your ipconfig output and see what differences there are.

                            @travisdh1 If memory serves, It's "media disconnected" and it pulls APIPA, with no ability to ping any DC/DNS Server, AP, or outside addresses, but due to the nature of this issue I'll have to be physically present at the machine. I'll try to knock this out today.

                            1 Reply Last reply Reply Quote 0
                            • WrCombsW
                              WrCombs @gjacobse
                              last edited by

                              @gjacobse said in Windows 10 Network Icon / Networking help:

                              It just dawned on me, but this may not help you in the least.

                              The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC.

                              I had this issue before and the research I did pointed to the device can't reach the MS Store so it shows offline.

                              gjacobseG 1 Reply Last reply Reply Quote 0
                              • Mr. JonesM
                                Mr. Jones @scottalanmiller
                                last edited by

                                Is the AP using the same network range as the rest of the network?

                                @scottalanmiller It's a different VLAN. As there are two AP's on this VLAN, I've confirmed that at least the few other clients that I tried with Wireless NIC's on these two AP's work with this setup.

                                Going to try to dive in today unless something pressing comes up. Gotta make time to learn.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • Mr. JonesM
                                  Mr. Jones @gjacobse
                                  last edited by Mr. Jones

                                  @gjacobse said in Windows 10 Network Icon / Networking help:

                                  It just dawned on me, but this may not help you in the least.

                                  The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

                                  That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

                                  It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

                                  Yes, one of my earlier lessons dealing with blacklisting web access to student machines was to always whitelist "msftncsi.com" or I get calls from teachers saying there's the "no internet globe", even though I've just blacklisted everything except the requested sites they use.

                                  1 Reply Last reply Reply Quote 1
                                  • gjacobseG
                                    gjacobse @WrCombs
                                    last edited by

                                    @wrcombs said in Windows 10 Network Icon / Networking help:

                                    @gjacobse said in Windows 10 Network Icon / Networking help:

                                    It just dawned on me, but this may not help you in the least.

                                    The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC.

                                    I had this issue before and the research I did pointed to the device can't reach the MS Store so it shows offline.

                                    Because that should be used as a metric on determining connectivity. (eye roll)

                                    1 Reply Last reply Reply Quote 2
                                    • DashrenderD
                                      Dashrender @Mr. Jones
                                      last edited by

                                      @mr-jones said in Windows 10 Network Icon / Networking help:

                                      Is the AP using the same network range as the rest of the network?

                                      @scottalanmiller It's a different VLAN. As there are two AP's on this VLAN, I've confirmed that at least the few other clients that I tried with Wireless NIC's on these two AP's work with this setup.

                                      Going to try to dive in today unless something pressing comes up. Gotta make time to learn.

                                      OK - I'm guessing that the VLANs are playing into this somehow. They are preventing your client from getting a DHCP request would be my guess.
                                      I know you said you have two other devices connected to same network - but are they using the same AP?

                                      How about a complete reset of all network settings and wifi settings - i.e. forget all WiFi networks and start over...

                                      1 Reply Last reply Reply Quote 0
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